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Black screen after login


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#1 POKEGAMERZ

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Posted 01 February 2015 - 10:47 PM

I am having a major crisis with my gaming desktop when I log into Windows 7. It used to boot normally until I installed Ubuntu via Virtual box and now my PC logs into a black screen that only shows the cursor. Works when I boot into safe mode but givese no sound or internet. Can you guys please help me here and respond with a solution please.

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#2 zcomputerwiz

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Posted 01 February 2015 - 11:09 PM

Sounds like it might (possibly) be one of the services or drivers installed with virtualbox.

Does safe mode with networking boot normally or does that end in a black screen as well?


Have you tried turning it off and on again?


#3 POKEGAMERZ

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Posted 01 February 2015 - 11:14 PM

Sounds like it might (possibly) be one of the services or drivers installed with virtualbox.
Does safe mode with networking boot normally or does that end in a black screen as well?

It does boot normally with Safe Mode and still has all my files in it but safe mode is a problem because you can't access the internet or sound or certain programs from it. I rather just get Windows 7 to boot normally. Got any suggestions to offer me?

#4 POKEGAMERZ

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Posted 01 February 2015 - 11:24 PM

Sounds like it might (possibly) be one of the services or drivers installed with virtualbox.
Does safe mode with networking boot normally or does that end in a black screen as well?

Also I deselected USB support, networking and python support when I installed virtualbox and by doing this I eliminated the need to install custom drivers.

#5 zcomputerwiz

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Posted 01 February 2015 - 11:26 PM

Do you have anything important in that Ubuntu VM? If not, try uninstalling VirtualBox. If you can't uninstall VirtualBox try running a system restore to a date before VirtualBox was installed.


Have you tried turning it off and on again?


#6 POKEGAMERZ

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Posted 01 February 2015 - 11:31 PM

Do you have anything important in that Ubuntu VM? If not, try uninstalling VirtualBox. If you can't uninstall VirtualBox try running a system restore to a date before VirtualBox was installed.


I didn't finish installing Ubuntu but I saved it to continue the installation when I returned to Ubuntu.

#7 POKEGAMERZ

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Posted 01 February 2015 - 11:32 PM

Besides is Virtualbox supposed to harm my Windows 7 desktop.

#8 POKEGAMERZ

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Posted 02 February 2015 - 12:08 PM

Update- I found a way to try and fix the problem. I opened up safe mode which allowed me to enable the guest account and it works well on my guest account. I'll see if I could get my other account to work again.

#9 POKEGAMERZ

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Posted 02 February 2015 - 12:15 PM

Update 2- I used the guest account to create a new user account to help me out with my problem here.

#10 Aura

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Posted 02 February 2015 - 12:16 PM

Hi POKEGAMERZ :)

VirtualBox is fully compatible with Windows 7. What you could try is to uninstall it in Safe Mode then reboot normally and see if it works. Otherwise, create a new user account in Safe Mode, then boot normally and try to login in that account to see if it works.

Let me know how it goes.

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#11 POKEGAMERZ

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Posted 02 February 2015 - 12:21 PM

Hi POKEGAMERZ :)

VirtualBox is fully compatible with Windows 7. What you could try is to uninstall it in Safe Mode then reboot normally and see if it works. Otherwise, create a new user account in Safe Mode, then boot normally and try to login in that account to see if it works.

Let me know how it goes.

Well the thing is the guest account works but the internet won't work for me there and I added a new user account bit it gave me a blue screen with a cursor. Is there a way for me to get internet on the guest account?

#12 Aura

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Posted 02 February 2015 - 12:24 PM

What I suggest you to do right now is to uninstall VirtualBox and restart your computer to see if you're still prompted a black screen. Can you do that?

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#13 POKEGAMERZ

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Posted 02 February 2015 - 12:27 PM

What I suggest you to do right now is to uninstall VirtualBox and restart your computer to see if you're still prompted a black screen. Can you do that?

I could try but the good news is that I fixed the internet on Safe Mode and should I try updating my windows 7 desktop before I completely get rid of Virtualbox or do I just get rid of Virtualbox?

#14 Aura

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Posted 02 February 2015 - 12:37 PM

I would get rid of VirtualBox first since it have a good chance of solving your issue. What do you mean by "updating my Windows 7 desktop"? What update?

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#15 POKEGAMERZ

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Posted 02 February 2015 - 12:42 PM

I would get rid of VirtualBox first since it have a good chance of solving your issue. What do you mean by "updating my Windows 7 desktop"? What update?

When I meant update I meant to see if updating Windows would solve my problems. Anyways I am planning to uninstall virtualbox but should I reinstall it and Ubuntu or just not do anything else?




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