First I want to say that I love these forums, they have helped me work out numerous problems while working on clients machines. It's great to have a resource such as you guys to fall back on when you get stuck resolving an issue.
Now, I have a Lenovo All-in-one machine i'm working on now. Running Windows Vista Home Edition (64 bit). Originally the problem was when you logged in, Explorer.exe would crash immediately. I have since resolved that issue. I now have the machine running and just about everything is back to normal, except Windows updates.
This is where i will start. Just today I went to Microsoft's Support site and tried to use the Microsoft Fix-it to see if it could find anything, which was no luck. It gets to the "Windows Update" screen where it wants to Detect problems... the error i get just says "Troubleshooting cannot proceed" The troubnleshooter has experienced an unexpected error and cannot continue. Gives me a link to "Explore additional solutions online", which actually gives me nothing.
So on that same page, they also provide the Manual reset instructions, so i start making my way through these instructions and that's when i find the following:
- try to "net stop appidsvc" and get the following: System error 1060 has occurred. The specified service does not exist as an installed service.
- when i try to reregister the BITS files and the Windows Update files, i get errors for certain DLLs. I'll try to attach those in a text file when i make this post.
I previously ran several tools (ESET online, ADWCleaner, Malwarebytes) to clean Malware and a few trojans that were listed.
Any assistance you can provide would be appreciated.
dll errors.txt 2.65KB 4 downloads