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BSOD error - Netio.SYS - not able to get solution


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4 replies to this topic

#1 skywalkr16

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Posted 31 January 2015 - 04:21 PM

Hi - Am new on this forum and not a techie at all.

I have started getting blue screens after updating windows and am unable to remove the errors despite updating the drivers. Please help me in getting this rectified.

Also, was trying to attach the dump files but the forum setting wont allow me too. Please let me know how would I be able to do that.

 

Regards,

Vivek



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#2 Aura

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Posted 02 February 2015 - 11:48 AM

Hi skywalkr :)

I'll need your BSOD minidumps to analyze them.

Inxv2xa.pngBSOD Minidumps
Follow the instructions below to get and upload your BSOD minidumps so I can analyze them:
  • Create a new folder on your Desktop called dumps;
  • Go in your C:\windows\minidump folder, copy every files inside then paste them in your dumps folder;
  • Right-click on the dumps folder, select Send to then Compressed (zipped) folder;
  • Attach the compressed folder (archive) to your next reply and post it;
You can upload them on ge.tt or mega.co.nz if you wish. Simply give me the download URL here after.

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#3 Mike_007

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Posted 04 February 2015 - 05:51 PM

I had the same issue, and this just worked for me, so you may want to give it a try...

 

Run a command prompt as administrator.

Type in sfc /scannow

Hit enter

 

It will take some time to complete, and it will output a log file afterwards (CBS.log). As the command is executing, it will attempt fixing any errors that it can.

 

After it completes, try running the program that was executing when you got the BSOD and see if you still have the issue.

 



#4 Aura

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Posted 04 February 2015 - 05:53 PM

I had the same issue, and this just worked for me, so you may want to give it a try...

 

Run a command prompt as administrator.

Type in sfc /scannow

Hit enter

 

It will take some time to complete, and it will output a log file afterwards (CBS.log). As the command is executing, it will attempt fixing any errors that it can.

 

After it completes, try running the program that was executing when you got the BSOD and see if you still have the issue.

 

 

We cannot assume that SFC will fix the BSOD error, since we don't know exactly what makes his Windows crash. A BSOD is caused by a process that crashed or a driver that crashed, in his case (like it was for you), it's a generic network driver for Windows that crashed. We should try to see first what process or driver make it crash and address the issue that way :)


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#5 Mike_007

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Posted 04 February 2015 - 06:00 PM

This is true Aura. This was a very quick and simple solution that worked for me, and one that did not require installation of additional programs. Plus, a SFC cannot harm anything. Just a suggestion. I do concur with your thoughts though.






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