I hope someone can help. Here's the computer: Windows 8.1 64 bit. 12 GB Ram I will try to describe what's happening:
If I start the computer from total shutdown, all works good, the lock screen window comes up, then I type in the password box & go on into the O.S. But once I am logged in, if I need to reboot, after getting to the lock screen, the minute I hit a key (or click the mouse) to go to the password box, the screen flickers, goes black, flickers, I see the password box screen flash for a second, it sounds like a lock screen reboot (though I never see the lock screen again), password box screen flash, lock screen reboot and on and on. It is in a loop until finally 8.1 asks if I want to repair. That doesn't work though as I've tried using the startup fix.
If I shut the computer down, wait a while and then start it up, all works normal so that I can type in the password and OS starts up, no problem. The odd thing is I can restart every time into safe mode but never in regular WIndows until I let it sit for a while.
At first I thought an overheating hardware issue but why then can I restart into safe mode every time with no wait and no problems?
I have uninstalled Windows updates, uninstalled drivers, did a SFC /scannow in safe mode with admin cmd but it comes back:
Windows Resource Protection found corrupt files but was unable to fix some of them.
I don't know how to read the CBS files. I would attach the file but it's too big (1.52 MB).
Any idea what could be causing this? I was hoping to fix it without a refresh files as last time I did this, I had more work to put my computer back than what I thought I'd have. But.......if no other solution I guess I have no choice.
Thanks to any and all that can help me track down and fix the password box loop.