Whenever I try to restart or shut down Windows, it gets stuck interminably on either "logging off" or "shutting down".
Because of this I have not been able to do a healthy boot for months, which has (I think) stopped me from solving other problems, such as:
- an inability to install, modify, or uninstall some programs (including anything having to do with Java) because the Windows Install service doesn't work
- updating Windows so that my drivers work, because currently I can't do anything with external or virtual drives
- running any Microsoft repair utilities
I've tried running the antivirus/antimalware regimens prescribed on this site and others. Nothing turned up. I've also tried a clean boot, but it doesn't help—possibly because it's a Windows service that is at fault, but I don't know about disabling any of those safely.
Edited by MacFall, 30 January 2015 - 02:58 PM.