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Outlook Express 6 and Comcast Business


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#1 amerco

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Posted 30 January 2015 - 12:29 PM

We recently switched from AT&T telephone/internet service to Comcast Business telephone/internet; however, although I am still receiving my emails at the original bellsouth.net (AT&T) email address, I cannot send out emails with my Outlook Express 6.  

 

Any suggestions?  I'd prefer to keep my original bellsouth.net email address.



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#2 Queen-Evie

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Posted 30 January 2015 - 02:55 PM

Are you getting any error messages when you attempt to send mail?

If so, what is the exact error? If your user name appears in the error xxx it out but leave @whatever.com/net

#3 amerco

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Posted 30 January 2015 - 03:12 PM

@Queen-Evie-  Here is the error message:

 

The connection to the server has failed. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E



#4 Queen-Evie

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Posted 30 January 2015 - 07:39 PM

If I recall correctly you need to have the outgoing server set to Comcast server settings.

You can edit the settings by deleting only the outgoing bellsouth settings and then inputting Comcast settings.

What I don't know is if the business smtp settings for Comcast are the same as those used by residential customers.

Comcast does have a forum for business class customers. You should be able to get help there.

http://forums.businesshelp.comcast.com/




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