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cmd.exe always runs on start-up.


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27 replies to this topic

#1 herbravado

herbravado

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  • Local time:11:07 AM

Posted 30 January 2015 - 07:31 AM

Hello all.

I am pretty suspicious about my command box always running on start-up. I suspect some sort of infection, but would like to know for sure.

My computer also lags a bit, although I suspect some of that is because I don't have enough RAM (I multi-task quite a bit), it never hurts to be sure.

I'm on Windows 8.1, using AVG but considering strongly switching to Norton.

Most of my PC stats are on my profile, but if you need to know anything specifically I can answer here.



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#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 30 January 2015 - 07:44 AM

Step 1: Minitoolbox.
 
Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 
Step 2: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

LOr0Gd7.png

Hit Ok.

sYFsqHx.png

Hit next make sure to leave all items checked, for removal.

8NcZjGc.png


The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select all items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt

[/*]

Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document

 
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post all requested logs.
 



#3 herbravado

herbravado
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Posted 30 January 2015 - 08:15 AM

Posting in parts. c:

 

Here is step one [ minitoolbox ] :

 

 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by mwah (administrator) on 30-01-2015 at 08:12:06
Running from "C:\Users\mwah\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Dell Wireless 1705 802.11b/g/n (2.4GHZ) = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : missa
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 54-35-30-06-26-02
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-35-30-06-26-01
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : E0-DB-55-ED-1F-C1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
   Physical Address. . . . . . . . . : 54-35-30-06-26-01
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::41a4:bd74:6f58:f988%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, January 30, 2015 6:49:18 AM
   Lease Expires . . . . . . . . . . : Friday, February 6, 2015 6:49:19 AM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 55850288
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-79-D5-4C-E0-DB-55-ED-1F-C1
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1016:25f8:51cd:989a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1016:25f8:51cd:989a%8(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-79-D5-4C-E0-DB-55-ED-1F-C1
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{D8B3CCBB-9796-49F2-A2AF-05AA93AD7BD0}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:4008:804::200e
      216.58.219.174


Pinging google.com [216.58.219.142] with 32 bytes of data:
Reply from 216.58.219.142: bytes=32 time=27ms TTL=54
Reply from 216.58.219.142: bytes=32 time=28ms TTL=54

Ping statistics for 216.58.219.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 28ms, Average = 27ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    yahoo.com
Addresses:  206.190.36.45
      98.139.183.24
      98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=57ms TTL=48
Reply from 98.139.183.24: bytes=32 time=46ms TTL=48

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 57ms, Average = 51ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...54 35 30 06 26 02 ......Bluetooth Device (Personal Area Network)
  5...16 35 30 06 26 01 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...e0 db 55 ed 1f c1 ......Realtek PCIe GBE Family Controller
  3...54 35 30 06 26 01 ......Dell Wireless 1705 802.11b/g/n (2.4GHZ)
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.3     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.3    281
         10.0.0.3  255.255.255.255         On-link          10.0.0.3    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.3    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.3    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  8    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  8    306 2001::/32                On-link
  8    306 2001:0:9d38:90d7:1016:25f8:51cd:989a/128
                                    On-link
  3    281 fe80::/64                On-link
  8    306 fe80::/64                On-link
  8    306 fe80::1016:25f8:51cd:989a/128
                                    On-link
  3    281 fe80::41a4:bd74:6f58:f988/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    281 ff00::/8                 On-link
  8    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/29/2015 09:32:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1453

Error: (01/29/2015 09:32:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1453

Error: (01/29/2015 09:32:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/29/2015 07:32:47 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MISSA)
Description: Activation of app Microsoft.Hexic_8wekyb3d8bbwe!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/29/2015 03:17:11 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MISSA)
Description: Activation of app Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/29/2015 00:21:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1225016

Error: (01/29/2015 00:21:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1225016

Error: (01/29/2015 00:21:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/29/2015 00:21:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1222891

Error: (01/29/2015 00:21:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1222891


System errors:
=============
Error: (01/30/2015 06:53:05 AM) (Source: DCOM) (User: MISSA)
Description: {14286318-B6CF-49A1-81FC-D74AD94902F9}

Error: (01/30/2015 06:52:29 AM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service failed to start due to the following error:
%%1053

Error: (01/30/2015 06:52:29 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Digital Delivery Service service to connect.

Error: (01/30/2015 06:42:48 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16389

Error: (01/30/2015 06:41:39 AM) (Source: DCOM) (User: MISSA)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (01/30/2015 06:41:07 AM) (Source: DCOM) (User: MISSA)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (01/30/2015 06:35:36 AM) (Source: DCOM) (User: MISSA)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (01/30/2015 06:35:05 AM) (Source: DCOM) (User: MISSA)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (01/30/2015 06:29:32 AM) (Source: DCOM) (User: MISSA)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}

Error: (01/30/2015 06:29:01 AM) (Source: DCOM) (User: MISSA)
Description: {9E6E74C7-0E85-4D14-8851-7635E2C1C528}


Microsoft Office Sessions:
=========================
Error: (01/29/2015 09:32:20 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1453

Error: (01/29/2015 09:32:20 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1453

Error: (01/29/2015 09:32:20 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/29/2015 07:32:47 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MISSA)
Description: Microsoft.Hexic_8wekyb3d8bbwe!App-2144927142

Error: (01/29/2015 03:17:11 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MISSA)
Description: Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App-2144927142

Error: (01/29/2015 00:21:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1225016

Error: (01/29/2015 00:21:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1225016

Error: (01/29/2015 00:21:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/29/2015 00:21:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1222891

Error: (01/29/2015 00:21:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1222891



=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Photoshop CC (HKLM-x32\...\{2D99B50E-431D-4AA8-85C1-172A6F8BCF09}) (Version: 14.0 - Adobe Systems Incorporated)
Adobe Update Management Tool (HKLM-x32\...\{534A7A1A-7102-4AF6-23EA-7CD279C7B625}_is1) (Version: 6.2 - PainteR)
Amazon 1Button App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.4 - Amazon)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5646 - AVG Technologies)
AVG 2015 (Version: 15.0.4273 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5646 - AVG Technologies) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.63 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{B96348BD-6B0D-42E3-80B1-FA6718067BFE}) (Version: 2.8.1000.0 - Dell Products, LP)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 5.11.0.3 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 17.0.9.1 - Synaptics Incorporated)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 3.0.3 - Dropbox, Inc.)
DSC/AA Factory Installer (Version: 3.4.6299.48 - PC-Doctor, Inc.) Hidden
f.lux (HKCU\...\Flux) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.93 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
Intel® Dynamic Platform and Thermal Framework (HKLM-x32\...\FFD10ECE-F715-4a86-9BD8-F6F47DA5DA1C) (Version: 7.10.0.2208 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3323 - Intel Corporation)
Intel® Sideband Fabric Device Driver (HKLM-x32\...\C5A8BC6E-723A-4C0F-96E1-C426D1A4BCA9) (Version: 1.70.305.16316 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1050 - Intel Corporation)
Intel® Trusted Execution Engine (Version: 1.1.1.1 - Intel Corporation) Hidden
Intel® Trusted Execution Engine Driver (Version: 1.0.0.1050 - Intel Corporation) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Linksys Connect (HKLM-x32\...\Linksys Connect) (Version: 1.5.13291.0 - Linksys LLC)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1229.0918 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.4.6.2792 - Electronic Arts, Inc.)
PDF Settings CC (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.308 - Qualcomm Atheros Communications)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.2.04 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 1.1.9200.8903 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7076 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
SimCity 2000 Special Edition (HKLM-x32\...\{59D2C751-F7BE-4E9F-9C8C-1F16013802C7}) (Version: 2.0.0.1 - Electronic Arts)
SimCity™ (HKLM-x32\...\{F70FDE4B-8F86-4eb6-8C8E-636EC89F6419}) (Version: 4.0.86.0859 - Electronic Arts)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 0.9.15.27.g87efe634 - Spotify AB)
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.0.631 - Electronic Arts)
The Sims™ 4 Create A Sim Demo (HKLM-x32\...\{6908ED99-F02B-4E99-A202-3FAC99C510ED}) (Version: 1.0.237.100 - Electronic Arts Inc.)
TomTom HOME (HKLM-x32\...\{7A2BB1C8-903D-4585-9F3B-CADD67D07D37}) (Version: 2.9.8 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.5.0.0 - Azureus Software, Inc.)
Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.3-3 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.3 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.3 - Wacom Technology Corp.)
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Wing Commander III (HKLM-x32\...\{F96B9930-E22A-44D6-81B5-6C8E92C21B4B}) (Version: 2.0.0.2 - Electronic Arts)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 3977.92 MB
Available physical RAM: 1834.95 MB
Total Pagefile: 11401.92 MB
Available Pagefile: 8846.37 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.07 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:457.45 GB) (Free:275.14 GB) NTFS
2 Drive d: (ESP) (Fixed) (Total:0.48 GB) (Free:0.46 GB) FAT32
3 Drive x: (WINRETOOLS) (Fixed) (Total:0.48 GB) (Free:0.19 GB) NTFS
4 Drive y: (PBR Image) (Fixed) (Total:7.18 GB) (Free:0.7 GB) NTFS

========================= Users: ========================================

User accounts for \\MISSA

Administrator            Guest                    mwah                     


**** End of log ****
 



#4 herbravado

herbravado
  • Topic Starter

  • Members
  • 17 posts
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  • Gender:Female
  • Location:706, GA, USA
  • Local time:11:07 AM

Posted 30 January 2015 - 08:29 AM

Part 2 [ Junkware Removal Tool ] - - - - - - -

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 8.1 x64
Ran by mwah on Fri 01/30/2015 at  8:17:48.32
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pcdr"
Successfully deleted: [Folder] "C:\Users\mwah\AppData\Roaming\pcdr"
Successfully deleted: [Folder] "C:\Program Files (x86)\search extensions"



~~~ FireFox

Successfully deleted: [File] C:\Users\mwah\AppData\Roaming\mozilla\firefox\profiles\em6gknep.default-1397309247189\user.js
Successfully deleted: [File] C:\Users\mwah\AppData\Roaming\mozilla\firefox\profiles\em6gknep.default-1397309247189\searchplugins\avg-secure-search.xml
Successfully deleted the following from C:\Users\mwah\AppData\Roaming\mozilla\firefox\profiles\em6gknep.default-1397309247189\prefs.js

user_pref("avg.install.extHomepage", "hxxp://mysearch.avg.com?pid=safeguard&sg=&cid=%7B8aa0d9fc-6d75-4f51-a750-14d0328511c6%7D&mid=749c597793a547d2a1e1857c76e2cff1-769fbdf4d20
user_pref("avg.userPreferences.URLBarFocus.whiteList", "bing\\.com|google\\.\\w+|yahoo\\.\\w+|gmail\\.\\w+|hotmail\\.\\w+|live\\.\\w+|isearch\\.avg\\.com|mysearch\\.avg\\.com"
user_pref("lightweightThemes.usedThemes", "[{\"id\":\"207187\",\"name\":\"Turquoise Floral Pattern\",\"headerURL\":\"hxxps://addons.cdn.mozilla.net/_files/207187/floralpersona
user_pref("myqna.searchquotes", "Y");
Emptied folder: C:\Users\mwah\AppData\Roaming\mozilla\firefox\profiles\em6gknep.default-1397309247189\minidumps [22 files]



~~~ Chrome

Successfully deleted: [Folder] C:\Users\mwah\appdata\local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/30/2015 at  8:26:23.80
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#5 herbravado

herbravado
  • Topic Starter

  • Members
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  • Gender:Female
  • Location:706, GA, USA
  • Local time:11:07 AM

Posted 30 January 2015 - 08:49 AM

Part 3 [ Adware Cleaner ] -----------------

 

# AdwCleaner v4.109 - Report created 30/01/2015 at 08:43:24
# Updated 24/01/2015 by Xplode
# Database : 2015-01-26.1 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : mwah - MISSA
# Running from : C:\Users\mwah\Downloads\adwcleaner_4.109.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : vToolbarUpdater18.1.8

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files\AVG SafeGuard toolbar
Folder Deleted : C:\Users\mwah\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\mwah\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\mwah\AppData\LocalLow\Yahoo! Companion
Folder Deleted : C:\Users\mwah\AppData\Roaming\Mozilla\Firefox\Profiles\em6gknep.default-1397309247189\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Folder Deleted : C:\Users\mwah\AppData\Local\Google\Chrome\User Data\Default\Extensions\iflpcokdamgefbghpdipcibmhlkdopop
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safeguard-secure-search.xml

***** [ Scheduled Tasks ] *****

Task Deleted : RocketTab Update Task
Task Deleted : RocketTab
Task Deleted : IHSelfDeleteTASK
Task Deleted : IHUninstallTrackingTASK

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\RocketTabInstalled
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\RocketTab
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <-loopback>

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Mozilla Firefox v35.0.1 (x86 en-US)

[em6gknep.default-1397309247189\prefs.js] - Line Deleted : user_pref("avg.userPreferences.URLBarFocus.whiteList", "bing\\.comgoogle\\.\\w+yahoo\\.\\w+gmail\\.\\w+hotmail\\.\\w+live\\.\\w+isearch\\.avg\\.commysearch\\.avg\\.com");
[em6gknep.default-1397309247189\prefs.js] - Line Deleted : user_pref("lightweightThemes.usedThemes", "[{\"id\":\"207187\",\"name\":\"Turquoise Floral Pattern\",\"headerURL\":\"hxxps://addons.cdn.mozilla.net/_files/207187/floralpersona.jpg?1280308889\",\"foote[...]

-\\ Google Chrome v40.0.2214.93

[C:\Users\mwah\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\mwah\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [7130 octets] - [30/01/2015 08:32:44]
AdwCleaner[S0].txt - [6846 octets] - [30/01/2015 08:43:24]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6906 octets] ##########
 



#6 herbravado

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Posted 30 January 2015 - 09:49 AM

Part 4 [ Adware Removal Tool ] ---------------- [ will be back this afternoon to complete the additional steps ! ]

 

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Adware Removal Tool v3.9
Time: 2015_01_30_08_57_10
OS: Windows 8 - 64 Bit
Account Name: mwah
U0L0S11

\\\\\\\\\\\\\\\\\\\\\\\ Repair Logs \\\\\\\\\\\\\\\\\\\\\\

Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}:masterclsid
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{472734EA-242A-422B-ADF8-83D1E48CC825}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}:dllname
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{2EECD738-5844-4A99-B4B6-146BF802613B}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{472734EA-242A-422B-ADF8-83D1E48CC825}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{98889811-442D-49DD-99D7-DC866BE87DBC}

\\ Finished

 



#7 InadequateInfirmity

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Posted 30 January 2015 - 09:55 AM

:thumbup2:



#8 Phantom010

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Posted 30 January 2015 - 10:05 AM

If what you're seeing at startup is the following, it's related to Rocket Tab, which has been removed by AdwCleaner. After restarting your computer, you should not be getting that box again:

 

 

SpfO67e.png



#9 herbravado

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Posted 30 January 2015 - 11:23 AM

 

 

Yeah, that's the box ! & it did disappear--didn't see it after restart. Awesome.

Should I complete the rest of the steps anyhow? D:



#10 InadequateInfirmity

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Posted 30 January 2015 - 11:30 AM

I would complete the steps yes, to make sure that you are clean............. Although your machine your choice. :)



#11 herbravado

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Posted 30 January 2015 - 11:42 AM

 

 

n.n I'll go ahead & finish ! It's always better to be safe than sorry. Be back soon with the rest of the logs.



#12 InadequateInfirmity

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Posted 30 January 2015 - 11:44 AM

:thumbup2:



#13 herbravado

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Posted 30 January 2015 - 12:43 PM

& last but not least ! c:

 

Malwarebytes didn't find anything, so no log for that.

 

& here's the log for Security Check Log :

 

 Results of screen317's Security Check version 0.99.95  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled!  
Windows Defender                  
AVG AntiVirus Free Edition 2015   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````

  Java 64-bit 8 Update 31  
 Adobe Flash Player     16.0.0.296  
 Mozilla Firefox (35.0.1)
 Google Chrome (40.0.2214.91)
 Google Chrome (40.0.2214.93)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

 

 

---------------

 

Am I all set? c:



#14 InadequateInfirmity

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Posted 30 January 2015 - 01:02 PM

Step 1: Malwarebytes Scan.
 
Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.
 

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.

 
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Copy Paste that saved log to your next reply.

 
Step 2: 9-Lab Scan
 
Download 9-Lab Removal Tool. from one of the links below.

CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
 

Install the program onto your computer, then right click the icon RRXH2ZG.jpg run as administrator.

Go to the Update tab and update the program.

ZT1y9rP.png

Now go to the scanner tab and select Full Scan.

k68m97f.png

Upon Scan Completion Click Show Results.

FihDIFx.png

Now click the Clean button.

eCCJKcA.png

Once done cleaning you can go to the logs tab double click it and copy paste in your next reply.
 
 
Step 3: Eset Scan
 
Disable your antivirus prior to running this scan.
 
 
 esetonlinebtn.png
 
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

 
Step 4: Hitman Pro Scan
 
 
 
Download Zemana Cloud AntiMalware from one of the links below.

CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.

http://dl9.zemana.com/download/Products/AntiMalware/Build192/ZemanaAntiMalware.exe          32 bit
http://dl9.zemana.com/download/Products/AntiMalware/Build192/ZemanaAntiMalware_x64.exe  64 bit

Note: If you have used Hitman Pro in the past you will not be able to activate a free license for this product.

Save the file to your desktop.
Right Click and run as administrator.
Click Next to scan for malicious software.
Tick the box that reads. " No I only want to perform a one time scan to check this computer"
0X6Id66.jpg

Hit Next.

ccs6wdZ.png

Upon scan completion. Now click on on save log and save to your desktop. Hit next to activate.

yhKtpGe.png

After you activate, remove malware and post the log created in your next reply.



#15 herbravado

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Posted 30 January 2015 - 02:29 PM

[ MalwareBytes Scan Results~ ] ---------------------------

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/30/2015
Scan Time: 1:53:24 PM
Logfile: meep.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.30.07
Rootkit Database: v2015.01.14.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: mwah

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 343161
Time Elapsed: 30 min, 59 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)






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