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Fan problems after BSOD Help!

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#1 Freezeit


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Posted 30 January 2015 - 07:02 AM

Hi, i own the MSI GT70-0nc gaming laptop and yesterday after a BSOD my fans are acting really weird. When i start my laptop they go into boost mode until i can choose a profile to log-in to in windows. When i start something like a game or a heavy program my fans automatically go in boost mode.. and when i shut my computer off, it also goes into boost mode for a couple of seconds until it shuts down. after starting a game, i can just close the game to make my fans go slow again.


Things i've tried:


- Clean fans

- Check CPU/GPU temperature ( ok )

- Bring it to a shop where they maybe could help me ( nope they couldn't )

- Check drivers

- Update Firmware ( which actually helped a bit, but now delays it, my fans boost after 1 - 2 minutes after starting a game. which was instantly before firmware update)

- Update BIOS


this was the blue screen:

012815-29343-01.dmp 28-1-2015 23:28:02 0x00000116 fffffa80`0c63d290 fffff880`1082fe2c ffffffff`c000009a 00000000`00000004 dxgkrnl.sys dxgkrnl.sys+5d000 DirectX Graphics Kernel Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16748 (win7_gdr.110125-1530) x64 ntoskrnl.exe+6f880 C:\Windows\Minidump\012815-29343-01.dmp 8 15 7600 556.816 28-1-2015 23:29:29
My manual fan boost still works perfectly, i can turn it on and off but when my fan boosts like that, it doesn't say its active.. 


I would really appreciate it if anyone could help me solve this problem!


edit: this also happens in safe-mode

Edited by Freezeit, 30 January 2015 - 07:07 AM.

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#2 dc3


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Posted 30 January 2015 - 01:24 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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