Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


WHEA_UNCORRECTABLE_ERROR on my new windows 8.1 laptop... help?

  • Please log in to reply
1 reply to this topic

#1 GLaDOS2015


  • Members
  • 3 posts
  • Local time:05:36 PM

Posted 30 January 2015 - 04:59 AM

hi, this is my first post here. so... my computer randomlly gives me a WHEA_UNCORRECTABLE_ERROR BSOD,

pc's known specs by me:



OS: WIndows 8.1 with bing

laptop: acer aspire E 11

HDD: 18.9 GB

price paid: 220 Euros

Fan: none

Processor: Intel Celeron Processor N2840

Video:Intel HD graphics


any help, guys?


the random BSODs happens while using a browser or steam.

and yes, i am on europe. 

bought on: 20/12/2014


BTW, if i got some mis-spell, sorry. english is Not my native language

Edited by GLaDOS2015, 30 January 2015 - 05:15 AM.

BC AdBot (Login to Remove)


#2 GLaDOS2015

  • Topic Starter

  • Members
  • 3 posts
  • Local time:05:36 PM

Posted 30 January 2015 - 05:23 AM

anyone got a clue? if you need any more information, let me know.

so... i used bluescreenview and this is what i got:

hal.dll and ntoskrnl.exe are marked with a pink-ish colour

and on windows xp style bsod mode it gives a "STOP: 0x00000124 (0x0000000000000000, 0xffffe00120523038, 0x00000000f6200000, 

0x00000000000f010a)" and "hal.dll - Address 0xfffff80261fe8213 base at 0xfffff80261fb1000 DateStamp 
0x538bade8" on the techical information. i hope that this will help you helping me.

Edited by GLaDOS2015, 30 January 2015 - 05:37 AM.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users