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Page_In_Nonpaged_Area (win32k.sys)


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#1 IamHis1

IamHis1

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Posted 28 January 2015 - 02:00 PM

My computer is only about a year old and I have started getting the blue screen message, "  :( Your PC ran into a problem and needs to restart, we're just collecting some error info, and then we'll restart for you." Then it tells me that later I can do a search for Page_Fault_In_Nonpaged_Area (win 32k.sys).

 

I have read so much different information and have tried a few things like updated a couple of drivers (I thought) and my bios through Dell's website, took a couple of updates that windows offered me; but nothing has made a difference. I get this error at all different times such as after boot up, after waking, on Facebook, opening programs, or just doing nothing.

 

Blue screen view shows source of crash is most likely caused sometimes by ntoskrnl.exe, or null.sys, or wmiacpi.sys, or systp.sys, or win32k.sys, among others. This has been going on for about seven days.

 

I have a Dell Inspiron 3537 Laptop running Windows 8:1 64 bit with 6.00 GB ram (5.88 useable). I would appreciate any help I can get. Thank you.



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#2 dicke

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Posted 28 January 2015 - 06:47 PM

Do you have the installation CD so that you can boot from that and run the startup repair utility?

 

Dick


Stay well and surf safe [stay protected]

Dick E





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