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Product Registration Problems


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3 replies to this topic

#1 Rekcah

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Posted 24 June 2006 - 12:45 AM

Ok, Heres the deal. My computer was doing odd things with the Windows installer and I came to the conclusion that a component of the installer was missing. I decided to repair Windows XP used a new Windows XP instal disk that I had bought for my laptop. Now, my desktop already had a version of Windows XP on it, but when i was asked to reregister my computer during the repair process the product key for it would not work so I used the one that came with the new CD. Problem is, I cannot seem to use the CD's product key for my laptop anymore. I now have used 2 copies of Windows XP on this computer and need to find a way that I can instal Windows XP on my laptop (preferably without having to buy a new copy of Windows XP). Any help would be much appreciated.

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#2 dc3

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Posted 24 June 2006 - 01:14 AM

Call M$ and explain your situation, they can help you. I have a friend who transfered the resgistration of his copy of xp from his old machine to his new one with their help.

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#3 Rekcah

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Posted 24 June 2006 - 02:49 AM

being on a military base in japan, there is no way that I can connect to the states and when i am connected, i get disconected when it tries to transfer me from their machine to a live person. any other ideas?

#4 Enthusiast

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Posted 24 June 2006 - 10:13 PM

Try contacting Microsoft by email:

The email link for XP Home is here:
http://support.microsoft.com/oas/default.a...amp;gprid=37013

Email link for XP Pro:
http://support.microsoft.com/oas/default.a...mp;gprid=185522




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