Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Page not being displayed correctly Internet Explorer for think bank mutual


  • Please log in to reply
1 reply to this topic

#1 zone22

zone22

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:37 PM

Posted 27 January 2015 - 02:45 PM

I've been helping a friend troubleshoot an issue with it thinkbank.com

after he logs onto his account and click on tabs like bill pay. The following error is generated

 

Spoiler

Think bank claims that it's the issue with the computer.

This problem appears across Firefox chrome and Internet Explorer

it also appears with in Firefoxs safe mode.

I've tried completely uninstalling and reinstalling Java.

The browsers are configured to accept third-party cookies.

Security follows as Komodo firewall, Malwarebytes Anti-Malware professional, and Spybot search and destroy.

Windows 8.1 64-bit

I've scanned the system with a variety of malware and antivirus finding no culprits.

This issue only appears on think bank.com as described above.

I've cleared the cache on the browsers.

I've reset Internet explore to the default settings.

 

I'm out of fresh out of ideas how to continue to troubleshoot this issue.


Edited by zone22, 27 January 2015 - 03:12 PM.


BC AdBot (Login to Remove)

 


#2 zone22

zone22
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:37 PM

Posted 29 January 2015 - 02:38 PM

Turns out it was a program called PrivDog that was corrupt. With it uninstalled everything functioned as expected.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users