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Hacked computer


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15 replies to this topic

#1 akarose

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Posted 27 January 2015 - 01:15 PM

I have been told that my computer has been hacked, because my windows firewall is not activated. So how do I do that is Windows 8.1?


Edited by Orange Blossom, 27 January 2015 - 05:10 PM.
Moved to more appropriate forum. ~ OB


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#2 HairCut

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Posted 27 January 2015 - 01:46 PM

Type Firewall in the Search Gem: and click: Check Firewall Status

If it is not enabled there will be an option available to enable it.


Edited by HairCut, 27 January 2015 - 01:50 PM.


#3 akarose

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Posted 27 January 2015 - 01:57 PM

okay it seems that McAfee is also supposed to be my firewall.



#4 Orange Blossom

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Posted 27 January 2015 - 05:09 PM

You should have only one firewall running.  If McAfee firewall is running, then the Windows Firewall should be disabled and vice versa.

 

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#5 akarose

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Posted 27 January 2015 - 05:25 PM

thanks I did that and the firewall is enabled, I think that it was just a scare to get me to buy a protection program

#6 Didier Stevens

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Posted 27 January 2015 - 05:48 PM

I have been told that my computer has been hacked, because my windows firewall is not activated. So how do I do that is Windows 8.1?


Who told you this?

Didier Stevens
http://blog.DidierStevens.com
http://DidierStevensLabs.com

SANS ISC Senior Handler
Microsoft MVP 2011-2016 Consumer Security, Windows Insider MVP 2016-2019
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#7 akarose

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Posted 27 January 2015 - 06:05 PM

supposed to be a tech from windows and they wanted to sell me a security package.

#8 akarose

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Posted 27 January 2015 - 06:06 PM

and I did not believe them and when I got help from people here and checked the firewall, it is on.

#9 Didier Stevens

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Posted 27 January 2015 - 06:09 PM

Was this a phone call? Did you contact them or did they contact you?
And if they phoned you, was this a call you expected?

Didier Stevens
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#10 akarose

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Posted 28 January 2015 - 01:03 PM

they called and I did not expect it.

#11 Didier Stevens

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Posted 28 January 2015 - 01:36 PM

They are scammers. There are several gangs operating such scams.

Never trust a person that calls you out of the blue with a warning that there is a problem with your computer. They want to steal your money.

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#12 Sintharius

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Posted 28 January 2015 - 01:41 PM

supposed to be a tech from windows and they wanted to sell me a security package.

There is no tech from "Windows" - it's a product name, not a company name.

And as Didier Stevens said, they are scammers - cold-calling people in an attempt to make you pay them for "fixing" nonexistent errors or dubious security products.

#13 Didier Stevens

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Posted 28 January 2015 - 02:23 PM

If you want more info, here are links for Microsoft and Wikipedia on Tech Support Scams

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://en.m.wikipedia.org/wiki/Technical_support_scam

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#14 akarose

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Posted 28 January 2015 - 03:25 PM

thanks, guess I got taken, but I did not believe it and sure did not pay for cleaning and safe program.



#15 Didier Stevens

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Posted 29 January 2015 - 06:43 PM

You're welcome.

BTW, they did not ask you to download and install a program?

Didier Stevens
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If you send me messages, per Bleeping Computer's Forum policy, I will not engage in a conversation, but try to answer your question in the relevant forum post. If you don't want this, don't send me messages.

 

Stevens' law: "As an online security discussion grows longer, the probability of a reference to BadUSB approaches 1.0"





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