My friend gave me their laptop to try and repair, but I am getting nowhere. I've tried restarting in all safe mode option available, but get the same result. It appears as if Windows might load, but then it just stops, and I have a black screen with a cursor on it. Pressing the Windows key or Ctrl+Alt+Del does nothing.
I have tried to reset it to a previous working version, but no system restore points were ever created. No matter what, it just gets to the Windows Home Premium splash screen then goes to a black screen and Windows never loads.
Toshiba Satellite A305-S6872
Can anyone help? Need to get this computer back to them by tomorrow.
UPDATE:It would appear I am not the only one with this same issue:
Edited by Angel Rodriquez, 27 January 2015 - 01:13 AM.