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Windows XP - filestorage72.info browser redirect


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9 replies to this topic

#1 prunelle

prunelle

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  • Local time:11:02 PM

Posted 26 January 2015 - 10:23 PM

I've been experiencing browser redirect virus/malware for the past few days.

 

I am on a Windows XP system. I primarily use Firefox but also use IE. Both are exhibiting the behaviour.

 

As soon as I saw it the first time I knew something was off. I use NPVR with the tuner card in my PC, and wanted to look something up in their support forums. I didn't remember the URL so I searched for it. When I clicked on the link for their forums I got redirected to a generic looking site with filestorage72.info at the top.

 

Here's what I have tried so far:

 

1) Malwarebytes Anti-Malware

2) SUPERAntiSpyware

3) TDSSKiller

4) AdwCleaner

5) EmsiSoft Emergency Kit

6) Hitman Pro

7) Norton Power Eraser

 

For this initial post, I'll say that some of these did find some things, and they were addressed with the quarantine function. TDSSKiller didn't find anything.

 

After all that, the redirect behaviour is still there, so I need help to get rid of the problem.

 

Before I post a bunch of logs and make the post super long, is there any of these that would be of interest, or are there other tools which I should run?

 

Thanks for any help!

 

 



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#2 Broni

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  • Location:Daly City, CA
  • Local time:09:02 PM

Posted 26 January 2015 - 10:36 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 prunelle

prunelle
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  • Local time:11:02 PM

Posted 27 January 2015 - 12:29 AM

Ok, ran the tests.

 

Security Check log:

Results of screen317's Security Check version 0.99.95  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 Sophos Anti-Virus     
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware     
 Java™ 6 Update 20  
 Java™ 6 Update 22  
 Java 7 Update 51  
 Java™ 6 Update 4  
 Java™ 6 Update 7  
 Java 2 Runtime Environment, SE v1.4.2_03
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31  
 Adobe Flash Player     16.0.0.296  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (35.0.1)
 Google Chrome (39.0.2171.99)
 Google Chrome (40.0.2214.91)
````````Process Check: objlist.exe by Laurent````````  
 Sophos Sophos Anti-Virus SAVAdminService.exe  
 Sophos Sophos Anti-Virus Web Intelligence swi_service.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 10%
````````````````````End of Log``````````````````````
 

FSS:

Farbar Service Scanner Version: 17-01-2015
Ran by Admin (administrator) on 26-01-2015 at 23:09:34
Running from "C:\Documents and Settings\Admin\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0B00000004000000010000000200000003000000090000000A0000005600000005000000060000000700000008000000
IpSec Tag value is correct.

**** End of log ****

 

MiniToolBox:

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Admin (administrator) on 26-01-2015 at 23:11:54
Running from "C:\Documents and Settings\Admin\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : DJNZXY81

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

        Physical Address. . . . . . . . . : 00-12-3F-B2-04-D8

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.5

        Subnet Mask . . . . . . . . . . . : 255.255.255.224

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 206.248.154.22

                                            206.248.154.170

        Lease Obtained. . . . . . . . . . : January 26, 2015 10:49:05 PM

        Lease Expires . . . . . . . . . . : January 27, 2015 12:49:05 AM

Server:  dns.pppoe.ca
Address:  206.248.154.22

Name:    google.com
Addresses:  74.125.226.96, 74.125.226.97, 74.125.226.102, 74.125.226.104
      74.125.226.98, 74.125.226.105, 74.125.226.101, 74.125.226.103, 74.125.226.99
      74.125.226.110, 74.125.226.100



Pinging google.com [74.125.226.105] with 32 bytes of data:



Reply from 74.125.226.105: bytes=32 time=10ms TTL=56

Reply from 74.125.226.105: bytes=32 time=10ms TTL=56



Ping statistics for 74.125.226.105:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 10ms, Maximum = 10ms, Average = 10ms

Server:  dns.pppoe.ca
Address:  206.248.154.22

Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=103ms TTL=51

Reply from 98.138.253.109: bytes=32 time=114ms TTL=51



Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 103ms, Maximum = 114ms, Average = 108ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 12 3f b2 04 d8 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.5      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      169.254.0.0      255.255.0.0      192.168.0.5     192.168.0.5      20
      192.168.0.0  255.255.255.224      192.168.0.5     192.168.0.5      20
      192.168.0.5  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.0.255  255.255.255.255      192.168.0.5     192.168.0.5      20
        224.0.0.0        240.0.0.0      192.168.0.5     192.168.0.5      20
  255.255.255.255  255.255.255.255      192.168.0.5     192.168.0.5      1
Default Gateway:       192.168.0.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Documents and Settings\All Users\Application Data\Sophos\Web Intelligence\swi_ifslsp.dll [126760] (Sophos Limited)
Catalog9 02 C:\Documents and Settings\All Users\Application Data\Sophos\Web Intelligence\swi_ifslsp.dll [126760] (Sophos Limited)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 20 C:\Documents and Settings\All Users\Application Data\Sophos\Web Intelligence\swi_ifslsp.dll [126760] (Sophos Limited)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/25/2015 02:56:45 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/20/2015 02:02:59 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00019af2.
Processing media-specific event for [iexplore.exe!ws!]

Error: (01/16/2015 01:42:28 PM) (Source: Application Hang) (User: )
Description: Hanging application ViewNX2.exe, version 2.0.1.3001, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/05/2015 11:00:25 AM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/11/2014 10:21:37 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 34.0.5.5443, faulting module mozalloc.dll, version 34.0.5.5443, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/11/2014 10:21:28 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 34.0.5.5443, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/05/2014 10:39:42 AM) (Source: Application Error) (User: )
Description: Faulting application viewnx2.exe, version 2.0.1.3001, faulting module viewnx2.exe, version 2.0.1.3001, fault address 0x001febe8.
Processing media-specific event for [viewnx2.exe!ws!]

Error: (12/05/2014 10:39:28 AM) (Source: Application Error) (User: )
Description: Faulting application viewnx2.exe, version 2.0.1.3001, faulting module viewnx2.exe, version 2.0.1.3001, fault address 0x001532da.
Processing media-specific event for [viewnx2.exe!ws!]

Error: (12/04/2014 09:23:46 AM) (Source: Application Error) (User: )
Description: Faulting application viewnx2.exe, version 2.0.1.3001, faulting module viewnx2.exe, version 2.0.1.3001, fault address 0x001532da.
Processing media-specific event for [viewnx2.exe!ws!]

Error: (12/01/2014 09:34:36 AM) (Source: Application Error) (User: )
Description: Faulting application ati2evxx.exe, version 6.14.10.4222, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00011689.
Error in creating result PEAP-TLV in response to received PEAP-TLV (ati2evxx.exe!ld!)


System errors:
=============
Error: (01/26/2015 10:52:11 PM) (Source: System Error) (User: )
Description: Error code 000000f7, parameter1 d472aa39, parameter2 b320ad19, parameter3 4cdf52e6, parameter4 00000000.

Error: (01/26/2015 10:41:33 PM) (Source: System Error) (User: )
Description: Error code 000000f7, parameter1 d583aa39, parameter2 b2b8264e, parameter3 4d47d9b1, parameter4 00000000.

Error: (01/25/2015 05:23:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/25/2015 05:10:44 PM) (Source: DCOM) (User: DJNZXY81)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (01/25/2015 03:35:47 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
intelppm
SAVOnAccessControl
SAVOnAccessFilter
SKMScan

Error: (01/25/2015 03:34:57 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service SAVAdminService with arguments ""
in order to run the server:
{E0577DBF-0123-41F6-BBC7-9E1C94630FD9}

Error: (01/25/2015 03:34:57 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/25/2015 03:34:18 PM) (Source: 0) (User: )
Description:

Error: (01/25/2015 03:33:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/25/2015 03:23:55 PM) (Source: Service Control Manager) (User: )
Description: The HitmanPro 3.7 Crusader (Boot) service terminated with service-specific error 0 (0x0).


Microsoft Office Sessions:
=========================
Error: (01/25/2015 02:56:45 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/20/2015 02:02:59 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702ntdll.dll5.1.2600.605500019af2

Error: (01/16/2015 01:42:28 PM) (Source: Application Hang)(User: )
Description: ViewNX2.exe2.0.1.3001hungapp0.0.0.000000000

Error: (01/05/2015 11:00:25 AM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (12/11/2014 10:21:37 PM) (Source: Application Error)(User: )
Description: plugin-container.exe34.0.5.5443mozalloc.dll34.0.5.544300001425

Error: (12/11/2014 10:21:28 PM) (Source: Application Hang)(User: )
Description: firefox.exe34.0.5.5443hungapp0.0.0.000000000

Error: (12/05/2014 10:39:42 AM) (Source: Application Error)(User: )
Description: viewnx2.exe2.0.1.3001viewnx2.exe2.0.1.3001001febe8

Error: (12/05/2014 10:39:28 AM) (Source: Application Error)(User: )
Description: viewnx2.exe2.0.1.3001viewnx2.exe2.0.1.3001001532da

Error: (12/04/2014 09:23:46 AM) (Source: Application Error)(User: )
Description: viewnx2.exe2.0.1.3001viewnx2.exe2.0.1.3001001532da

Error: (12/01/2014 09:34:36 AM) (Source: Application Error)(User: )
Description: ati2evxx.exe6.14.10.4222ntdll.dll5.1.2600.605500011689



=========================== Installed Programs ============================
7-Zip 4.64 (HKLM\...\7-Zip) (Version:  - )
Adobe AIR (Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden
Adobe Atmosphere Player for Acrobat and Adobe Reader (HKLM\...\Adobe Atmosphere Player) (Version:  - )
Adobe Digital Editions 2.0 (HKLM\...\Adobe Digital Editions 2.0) (Version: 2.0 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Reader 9.5.2 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.2 - Adobe Systems Incorporated)
Angry Birds (HKLM\...\{F0000C3B-FD74-4E5F-B574-CA4AB150E86F}) (Version: 2.1.0 - Rovio)
Angry Birds Space (HKLM\...\Steam App 210550) (Version:  - Rovio Entertainment Ltd)
ANT Drivers Installer x86 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
AnyDVD (HKLM\...\AnyDVD) (Version:  - SlySoft)
Apple Application Support (HKLM\...\{B3575D00-27EF-49C2-B9E0-14B3D954E992}) (Version: 1.5.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C23CD6DA-1958-43A5-ADD0-59396572E02E}) (Version: 3.4.1.2 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Software Suite (HKLM\...\{DC67641A-05C4-4FED-A462-1EB1DC6CF2F5}) (Version:  - )
ATI - Software Uninstall Utility (HKLM\...\All ATI Software) (Version: 6.14.10.1022 - )
ATI Catalyst Control Center (HKLM\...\{055EE59D-217B-43A7-ABFF-507B966405D8}) (Version: 2.010.0210.2338 - )
ATI Control Panel (HKLM\...\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}) (Version: 6.14.10.5160 - )
ATI Display Driver (HKLM\...\ATI Display Driver) (Version: 8.593.100-100210a-095952E-ATI - )
Bentley MicroStation (V 08.05.02.35) - 1 (HKLM\...\{8BD3BFEE-79BF-40A1-A69D-97A53F216412}_0) (Version:  - )
Bentley MicroStation V8 XM Edition 08.09.04.51 (HKLM\...\{AC8A37CB-39AD-46C2-9AB5-F6FBE037CC57}) (Version: 08.09.04051 - Bentley Systems, Incorporated.)
BitMeter OS (HKLM\...\BitMeterOS) (Version:  - )
Bonjour (HKLM\...\{D03482C5-9AD8-496D-B388-692AE04C93AF}) (Version: 3.0.0.2 - Apple Inc.)
Canon MP Navigator EX 1.0 (HKLM\...\MP Navigator EX 1.0) (Version:  - )
Canon MP210 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP210_series) (Version:  - )
Canon My Printer (HKLM\...\CanonMyPrinter) (Version:  - )
Canon Utilities Easy-PhotoPrint EX (HKLM\...\Easy-PhotoPrint EX) (Version:  - )
Canon Utilities Solution Menu (HKLM\...\CanonSolutionMenu) (Version:  - )
Catalyst Control Center - Branding (Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (Version: 2010.0210.2339.42455 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (Version: 2010.0210.2339.42455 - ATI) Hidden
Catalyst Control Center Graphics Full New (Version: 2010.0210.2339.42455 - ATI) Hidden
Catalyst Control Center Graphics Light (Version: 2010.0210.2339.42455 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (Version: 2010.0210.2339.42455 - ATI) Hidden
Catalyst Control Center HydraVision Full (Version: 2010.0210.2339.42455 - ATI) Hidden
Catalyst Control Center Localization All (Version: 2010.0210.2339.42455 - ATI) Hidden
CCC Help Chinese Standard (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Chinese Traditional (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Czech (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Danish (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Dutch (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help English (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Finnish (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help French (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help German (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Greek (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Hungarian (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Italian (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Japanese (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Korean (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Norwegian (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Polish (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Portuguese (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Russian (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Spanish (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Swedish (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Thai (Version: 2010.0210.2338.42455 - ATI) Hidden
CCC Help Turkish (Version: 2010.0210.2338.42455 - ATI) Hidden
ccc-core-preinstall (Version: 2010.0210.2339.42455 - ATI) Hidden
ccc-core-static (Version: 2010.0210.2339.42455 - ATI) Hidden
ccc-utility (Version: 2010.0210.2339.42455 - ATI) Hidden
CDBurnerXP Pro 3 (HKLM\...\{896D642C-7125-44F0-AC49-A23ABF82209C}) (Version: 3.0.116 - Free Software)
CD-DA X-Tractor v0.24 (HKLM\...\CD-DA X-Tractor_is1) (Version: 0.24 - )
CH2M HILL ETS Expense 5.0 (HKCU\...\979b33996f8cdc06) (Version: 5.0.10.7 - CH2M HILL)
CIA (HKLM\...\CIA) (Version:  - )
Civilization III (HKLM\...\{0AD84416-63A4-4CF3-BDDF-8FA866711FB0}) (Version:  - )
CloneDVD2 (HKLM\...\CloneDVD2) (Version:  - Elaborate Bytes)
Conexant D850 56K V.9x DFVc Modem (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1) (Version:  - )
Creative MediaSource 5 (HKLM\...\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}) (Version: 5.00 - )
Creative Removable Disk Manager (HKLM\...\Creative Removable Disk Manager) (Version:  - )
Creative System Information (HKLM\...\SysInfo) (Version:  - )
Creative ZEN V Series (R2) (HKLM\...\{9862E0CB-4727-4FFC-963A-E22A9E9EC10C}) (Version: 1.0 - )
Dell Digital Jukebox Driver (HKLM\...\Dell Digital Jukebox Driver) (Version:  - )
Dell Driver Reset Tool (HKLM\...\{5905F42D-3F5F-4916-ADA6-94A3646AEE76}) (Version: 1.02.0000 - Dell Inc.)
Dell System Restore (HKLM\...\{74F7662C-B1DB-489E-A8AC-07A06B24978B}) (Version: 2.00.0000 - Dell Inc.)
DellSupport (HKLM\...\{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}) (Version: 6.0.3062 - Dell)
Elevated Installer (Version: 3.2.7.0 - Garmin Ltd or its subsidiaries) Hidden
Eraser (HKLM\...\Eraser) (Version:  - Heidi Computers Ltd.)
Eraser (Version: 5.86 - Heidi Computers Ltd.) Hidden
FLOCK! Demo (HKLM\...\Steam App 21650) (Version:  - )
Garmin BaseCamp (HKLM\...\{CA32BB95-CB00-46EC-A2E8-53632C887AC9}) (Version: 4.1.1 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM\...\{55ae01f2-f0a8-4342-a9cc-a0327cdaa811}) (Version: 3.2.7.0 - Garmin Ltd or its subsidiaries)
Garmin Express (Version: 3.2.7.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (Version: 3.2.7.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin USB Drivers (HKLM\...\{ABA5E381-EC46-425C-86C5-5CD15BBFB4BF}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
GIMP 2.8.2 (HKLM\...\GIMP-2_is1) (Version: 2.8.2 - The GIMP Team)
Google Chrome (HKLM\...\Google Chrome) (Version: 40.0.2214.91 - Google Inc.)
Google Talk Plugin (HKLM\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Half-Life 2 (HKLM\...\Steam App 220) (Version:  - Valve)
Half-Life 2: Episode One (HKLM\...\Steam App 380) (Version:  - Valve)
Half-Life 2: Episode Two (HKLM\...\Steam App 420) (Version:  - Valve)
Half-Life 2: Lost Coast (HKLM\...\Steam App 340) (Version:  - Valve)
Hauppauge WinTV 7 (HKLM\...\Hauppauge WinTV 7) (Version: v7.0.31347 (CD 3.2) - Hauppauge Computer Works)
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
Intel® PRO Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
Intel® PROSet for Wired Connections (HKLM\...\{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}) (Version: 9.20.0000 - Dell)
Internet Explorer Default Page (Version: 1.00.03 - Dell Inc.) Hidden
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.30 - Irfan Skiljan)
iTunes (HKLM\...\{69995C7A-062A-4A90-A4DF-8C22895DF522}) (Version: 10.4.1.10 - Apple Inc.)
Java 2 Runtime Environment, SE v1.4.2_03 (HKLM\...\{7148F0A8-6813-11D6-A77B-00B0D0142030}) (Version: 1.4.2_03 - Sun Microsystems, Inc.)
Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 20 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216020F0}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Java™ 6 Update 22 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.220 - Sun Microsystems, Inc.)
Java™ 6 Update 4 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160040}) (Version: 1.6.0.40 - Sun Microsystems, Inc.)
Java™ 6 Update 7 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 (Version:  - Microsoft Corporation) Hidden
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Plus! Digital Media Edition Installer (HKLM\...\{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}) (Version: 1.1.0.3514 - Microsoft Corporation)
Microsoft Plus! Photo Story 2 LE (HKLM\...\{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}) (Version: 1.1.0.3463 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Modem Helper (HKLM\...\{7F142D56-3326-11D5-B229-002078017FBF}) (Version: 2.40 - BVRP Software)
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
MPC-HC 1.7.3 (HKLM\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version: 1.7.3 - MPC-HC Team)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
MSXML4SP2 (HKLM\...\{451BB54C-8B23-4455-8BDC-14FC7D43E056}) (Version: 1.00.0000 - Logiciel Dr Tax Software Inc.)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.12 - BVRP Software, Inc)
NextPVR (HKLM\...\NextPVR) (Version:  - )
Nikon File Uploader 2 (HKLM\...\{D1E7142C-6BC3-49EB-A71A-E5D7ADAC7599}) (Version: 2.00.0001 - Nikon)
Nikon Message Center 2 (HKLM\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.0.1 - Nikon)
OpenOffice.org 3.2 (HKLM\...\{5A13987D-55F4-4271-A40E-76AC9B1B38FD}) (Version: 3.2.9502 - OpenOffice.org)
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 0.9.5 - Frank Heindörfer, Philip Chinery)
Peggle Deluxe (HKLM\...\Steam App 3480) (Version:  - PopCap)
Peggle Extreme (HKLM\...\Steam App 3483) (Version:  - PopCap)
Peggle World of Warcraft Edition (HKLM\...\Peggle World of Warcraft Edition) (Version:  - PopCap Games)
Picture Control Utility (HKLM\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.2.0 - Nikon)
Portal (HKLM\...\Steam App 400) (Version:  - Valve)
Portal 2 (HKLM\...\Steam App 620) (Version:  - Valve)
PowerDVD 5.5 (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - )
Pro Pinball - Timeshock! (HKLM\...\Pro Pinball - Timeshock!) (Version:  - )
Pro Pinball : Fantastic Journey (HKLM\...\Pro Pinball : Fantastic Journey) (Version:  - )
QuickTime (HKLM\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6873 - Realtek Semiconductor Corp.)
RedistSysFiles (Version: 8.1.0 -  ) Hidden
Roll (HKLM\...\RollerCoaster Tycoon Setup) (Version:  - )
ScanSoft OmniPage SE 4 (HKLM\...\{DEE88727-779B-47A9-ACEF-F87CA5F92A65}) (Version: 15.2.0020 - Nuance Communications, Inc.)
Serious Sam Classic: The First Encounter (HKLM\...\Steam App 41050) (Version:  - )
Serious Sam HD: The First Encounter (HKLM\...\Steam App 41000) (Version:  - Croteam)
Sierra Utilities (HKLM\...\Sierra Utilities) (Version:  - )
SimCity 4 (HKLM\...\{611BD998-34B9-4DDA-00AE-0CB4632E86FA}) (Version:  - )
Skins (Version: 2010.0210.2339.42455 - ATI) Hidden
Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Smart Defrag 2 (HKLM\...\Smart Defrag 2_is1) (Version: 2.7 - IObit)
Soap 3.0 Toolkit (HKLM\...\{2C464EC1-2B0C-4490-9CAC-D4562DD8377A}) (Version: 1.00.0000 - Your Company Name)
Sophos Anti-Virus (HKLM\...\{D929B3B5-56C6-46CC-B3A3-A1A784CBB8E4}) (Version: 10.3.12 - Sophos Limited)
Sophos AutoUpdate (HKLM\...\{7CD26A0C-9B59-4E84-B5EE-B386B2F7AA16}) (Version: 4.1.0.65 - Sophos Limited)
Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve)
Stronghold (HKLM\...\{97A19679-4C07-4B34-8ACB-D5565C3440FC}) (Version:  - )
Stronghold 2 Bonus Map (HKLM\...\{AF59DB0E-E10A-436F-9DB3-6AD8443C3083}) (Version: 1.00.0000 - Firefly Studios)
Stronghold 2 Bonus Map (HKLM\...\{DAE6B18F-E1CD-47A3-A4CF-338AE7428B2F}) (Version: 1.00.0000 - Firefly Studios)
Stronghold 2 Deluxe (HKLM\...\{16D2C649-CBA8-44EE-B730-12584667D487}) (Version: 1.40.100 - Firefly Studios)
Stronghold Crusader (HKLM\...\{8C3727F2-8E37-49E4-820C-03B1677F53B6}) (Version:  - )
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1168 - SUPERAntiSpyware.com)
Supreme Commander 2 (HKLM\...\Steam App 40100) (Version:  - Gas Powered Games)
UFile 2011 (HKLM\...\{7C8626FA-408B-4A90-9EDC-9D128ABD61F8}) (Version: 15.20.0000 - Logiciel Dr Tax Software Inc.)
UFile 2012 (HKLM\...\{AF54F043-62F9-47AB-A2B2-795CD1EA4C56}) (Version: 16.16.0000 - Logiciel Dr Tax Software Inc.)
UFile 2013 (HKLM\...\{D3D79DA4-68EA-450F-A916-0E854CA30984}) (Version: 17.20.0000 - Thomson Reuters DT Tax and Accounting Inc.)
UFile Updater 2011 (HKLM\...\{7087457A-98F4-4F77-967D-0685C8F18308}) (Version: 7.01.0000 - Logiciel Dr Tax Software Inc.)
UFile Updater 2012 (HKLM\...\{EBD3E558-C070-474B-9CC5-CBCA7147EB25}) (Version: 8.01.0000 - Logiciel Dr Tax Software Inc.)
UFile Updater 2013 (HKLM\...\{B37F0361-9323-44F6-83DD-FCA9390F5712}) (Version: 9.01.0000 - Thomson Reuters DT Tax and Accounting Inc.)
Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600211) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976749) (HKLM\...\KB976749-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB980182) (HKLM\...\KB980182-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951072-v2) (HKLM\...\KB951072-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
VBA (2627.01) (Version: 6.03.00.9402 - Microsoft Corporation) Hidden
ViewNX 2 (HKLM\...\{DDD62492-32A7-412B-8AF1-2CF032AD42E3}) (Version: 2.0.1 - Nikon)
Visual Basic for Applications ® Core - English (Version: 6.4.99.69 - Microsoft Corporation) Hidden
Visual Basic for Applications ® Core (Version: 6.4.99.69 - Microsoft Corporation) Hidden
VLC media player 1.0.0 (HKLM\...\VLC media player) (Version: 1.0.0 - VideoLAN Team)
WebCyberCoach 3.2 Dell (HKLM\...\WebCyberCoach_wtrb) (Version:  - )
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (HKLM\...\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (HKLM\...\KB952011) (Version: 1.0 - Microsoft Corporation)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.5.0540.0 - Microsoft Corporation)
Windows Genuine Advantage v1.3.0254.0 (Version: 1.3.0254.0 - Microsoft) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 7 (Version: 20061107.210142 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 10 (Version: 9.00.3636 - Microsoft Corporation) Hidden
Windows Media Player 10 Hotfix - KB895316 (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
Works Suite OS Pack (Version: 1.0.0.0000 - Microsoft Corporation) Hidden
Works Synchronization (Version: 1.0.0.0000 - Your Company Name) Hidden
ZENcast Organizer (HKLM\...\ZENcast Organizer) (Version:  - )

========================= Devices: ================================

Name: Unimodem Half-Duplex Audio Device
Description: Unimodem Half-Duplex Audio Device
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: MODEMCSA
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 2558.07 MB
Available physical RAM: 1324.97 MB
Total Pagefile: 3937.49 MB
Available Pagefile: 2996.61 MB
Total Virtual: 2047.88 MB
Available Virtual: 1976.53 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:456.21 GB) (Free:223.72 GB) NTFS
7 Drive z: (BACKUP) (Fixed) (Total:149.01 GB) (Free:147.86 GB) NTFS

========================= Users: ========================================

User accounts for \\DJNZXY81

Admin                    Administrator            ASPNET                   
Helen                   Guest                    HelpAssistant            
Steve                    SophosSAUDJNZXY810       SUPPORT_388945a0         

========================= Restore Points ==================================

25-10-2014 00:06:10 System Checkpoint
27-10-2014 02:05:54 System Checkpoint
06-11-2014 01:09:24 System Checkpoint
06-11-2014 20:56:03 Installed "Transport Canada - CDE Sample"
06-11-2014 21:02:18 Removed "Transport Canada - CDE Sample"
08-11-2014 01:07:50 System Checkpoint
11-11-2014 01:12:52 System Checkpoint
12-11-2014 19:04:37 Software Distribution Service 3.0
15-11-2014 01:34:58 System Checkpoint
18-11-2014 01:09:55 System Checkpoint
20-11-2014 02:18:53 System Checkpoint
22-11-2014 01:28:04 System Checkpoint
24-11-2014 03:01:58 System Checkpoint
26-11-2014 03:00:57 System Checkpoint
29-11-2014 01:03:50 System Checkpoint
01-12-2014 03:03:11 System Checkpoint
03-12-2014 01:05:08 System Checkpoint
06-12-2014 01:10:27 System Checkpoint
08-12-2014 01:04:20 System Checkpoint
09-12-2014 01:08:05 System Checkpoint
10-12-2014 02:43:19 System Checkpoint
11-12-2014 03:01:20 System Checkpoint
11-12-2014 03:44:27 Software Distribution Service 3.0
13-12-2014 01:04:54 System Checkpoint
15-12-2014 01:08:26 System Checkpoint
16-12-2014 02:02:17 System Checkpoint
18-12-2014 23:21:44 System Checkpoint
20-12-2014 01:10:31 System Checkpoint
29-12-2014 01:04:15 System Checkpoint
01-01-2015 01:41:23 System Checkpoint
03-01-2015 18:36:55 System Checkpoint
07-01-2015 02:13:28 System Checkpoint
09-01-2015 01:16:09 System Checkpoint
10-01-2015 02:29:03 System Checkpoint
14-01-2015 02:03:47 System Checkpoint
15-01-2015 02:23:13 System Checkpoint
15-01-2015 16:49:36 Software Distribution Service 3.0
16-01-2015 19:11:23 System Checkpoint
18-01-2015 01:06:07 System Checkpoint
20-01-2015 03:05:23 System Checkpoint
22-01-2015 01:10:19 System Checkpoint
26-01-2015 02:27:53 Norton_Power_Eraser_20150125212742421
26-01-2015 12:46:48 Software Distribution Service 3.0

**** End of log ****
 

Malwarebytes Anti Malware:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 26/01/2015
Scan Time: 11:15:50 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.27.02
Rootkit Database: v2015.01.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Admin

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 451417
Time Elapsed: 36 min, 51 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

Now for Malwarebytes Anti Rootkit, it gets interesting. I attempted it twice to be sure. I downloaded the file no problem, it extracted no problem. When I went to run it, it crashed (BSOD). It first gave an error message

w9jqk7.jpg

I tried no the first time, and it crashed. I tried yes the second time and it crashed again.

Here is the system_log.txt output:

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_22

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Z:\ DRIVE_FIXED
CPU speed: 2.992000 GHz
Memory total: 2682335232, free: 1512439808

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_22

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Z:\ DRIVE_FIXED
CPU speed: 2.992000 GHz
Memory total: 2682335232, free: 1879449600

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_22

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Z:\ DRIVE_FIXED
CPU speed: 2.992000 GHz
Memory total: 2682335232, free: 1880551424

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_22

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Z:\ DRIVE_FIXED
CPU speed: 2.992000 GHz
Memory total: 2682335232, free: 1493381120

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_22

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Z:\ DRIVE_FIXED
CPU speed: 2.992000 GHz
Memory total: 2682335232, free: 1493893120

 

RKill:

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 01/27/2015 12:05:57 AM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\WINDOWS\system32\Ati2evxx.exe (PID: 916) [WD-HEUR]
 * C:\WINDOWS\SYSTEM32\Ati2evxx.exe (PID: 1312) [WD-HEUR]
 * C:\WINDOWS\system32\CTsvcCDA.exe (PID: 444) [WD-HEUR]
 * C:\WINDOWS\stsystra.exe (PID: 2100) [WD-HEUR]

4 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\assembly\GAC_MSIL\CCC\2.0.0.0__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_CCC_90ba9c70f846762e_2.0.0.0_x-ww_c7ed2bb0 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\CLI\2.0.0.0__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_CLI_90ba9c70f846762e_2.0.0.0_x-ww_42656733 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\LOG\2.0.3693.42530__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_LOG_90ba9c70f846762e_2.0.3693.42530_x-ww_47e32df4 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\MOM\2.0.0.0__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_MOM_90ba9c70f846762e_2.0.0.0_x-ww_a60193a8 [Dir]
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_MSIL\Microsoft.Workflow.Compiler\v4.0_4.0.0.0__31bf3856ad364e35 => C:\WINDOWS\WinSxS\MSIL_Microsoft.Workflow.Compiler_31bf3856ad364e35_4.0.0.0_x-ww_97359ba5 [Dir]

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 01/27/2015 12:09:40 AM
Execution time: 0 hours(s), 3 minute(s), and 43 seconds(s)
 


Edited by prunelle, 27 January 2015 - 12:53 AM.


#4 Broni

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Posted 27 January 2015 - 07:51 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 prunelle

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Posted 27 January 2015 - 11:25 PM

Ok, here is the next set of logs:

 

Temp File Cleaner: (no log) this program deleted quite a few files

 

AdwCleaner:

# AdwCleaner v4.109 - Report created 27/01/2015 at 22:33:06
# Updated 24/01/2015 by Xplode
# Database : 2015-01-26.1 [Live]
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Admin - DJNZXY81
# Running from : C:\Documents and Settings\Admin\My Documents\Downloads\adwcleaner_4.109.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v35.0.1 (x86 en-US)


-\\ Google Chrome v40.0.2214.93


*************************

AdwCleaner[R0].txt - [7267 octets] - [03/11/2013 16:00:56]
AdwCleaner[R1].txt - [1520 octets] - [25/01/2015 15:26:39]
AdwCleaner[R2].txt - [1062 octets] - [26/01/2015 14:12:15]
AdwCleaner[R3].txt - [1185 octets] - [27/01/2015 22:28:26]
AdwCleaner[S0].txt - [7377 octets] - [03/11/2013 16:03:08]
AdwCleaner[S1].txt - [1597 octets] - [25/01/2015 15:32:49]
AdwCleaner[S2].txt - [1124 octets] - [26/01/2015 14:16:47]
AdwCleaner[S3].txt - [1107 octets] - [27/01/2015 22:33:06]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1167 octets] ##########

 

 

Junkware Removal Tool:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Microsoft Windows XP x86
Ran by Admin on 27/01/2015 at 22:42:30.70
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\WINDOWS\wininit.ini"



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 27/01/2015 at 22:48:01.89
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Sophos Virus Removal Tool:

I had anticipated using this one and installed this one earlier today. Unfortunately I can't find the log, though it didn't come back with anything. I will post the new log in a reply, the scan took a while and the second run has just started.



#6 Broni

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Posted 27 January 2015 - 11:35 PM

p22003888.gif


My Website

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#7 prunelle

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Posted 28 January 2015 - 12:56 AM

Ok, the Sophos Virus Removal Tool came back saying the system is clean. Are you sure you want the log, it's VERY long.

 

Also, wanted to point out that this afternoon, after running Sophos VRT I was still experiencing the redirect behaviour.

 

Now after running these and running Sophos VRT again, I'm no longer having the redirect issue... :bananas:

Edit: Just wanted to add that this is the case for both FF and IE. Yaaaaay

 

AdwCleaner didn't come up with anything (it did a couple of days ago when I first used it).

 

I believe it was either the Temp File Cleaner or Junkware Removal Tool that must have done it.


Edited by prunelle, 28 January 2015 - 01:18 AM.


#8 Broni

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Posted 28 January 2015 - 06:42 PM

Good news :)

 

p22002970.gif Uninstall old Java versions:

Java™ 6 Update 20  
 Java™ 6 Update 22  
 Java 7 Update 51  
 Java™ 6 Update 4  
 Java™ 6 Update 7  
 Java 2 Runtime Environment, SE v1.4.2_03

 

p22002970.gif Install latest 32-bit Java (you only have 64-bit version installed) from here: http://www.java.com/en/download/manual.jsp

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

====================================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 prunelle

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Posted 28 January 2015 - 11:07 PM

Many thanks! And lots of homework to do. Well worth it to avoid future infections.



#10 Broni

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Posted 28 January 2015 - 11:08 PM

You're very welcome p22002759.gif


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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