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Laptop took a fall.


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#1 level2

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Posted 26 January 2015 - 09:38 PM

Greetings, Hope I'm in an OK place to post this question.

 

Daughter's Dell laptop took a fall. The computer seem to boot but no longer show anything on the screen, screen is dark.

We've taken it apart and could find nothing we thought would help it.

 

Is there something that you know to be a patern failure in a fall?  What can we look for,

 

Thankyou Richard



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#2 YeahBleeping

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Posted 26 January 2015 - 09:53 PM

Need more information on the laptop.  It could be that the video ' card ' for the laptop has dislodged.  What model is it?  I take it this laptop is no longer under warranty which is why you've already taken it apart.  Did you check for damage to the ribbon cable from the screen to the mainboard?

 

When you turn it on does it do anything at all?  Fans/anything sound like its trying to work?



#3 Kilroy

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Posted 26 January 2015 - 10:23 PM

Connect an external monitor and see if you can get a picture.  Odds are the LCD panel was broken.



#4 level2

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Posted 29 January 2015 - 12:58 AM

Hi, Thanks for coming by. Dell  Insprion 1501

 

We think it is booting, just nothing on the screen.

 

I did open it up and have a look, saw nothing out of place.

 

Not sure where the video card is to be found.

 

How would I hook it up to an external monitor?

 

Richard



#5 level2

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Posted 30 January 2015 - 10:17 PM

Update, It was the ram!

 

We ordered another laptop, it had less ram, after loading the sticks, from the non working laptop, into the newer laptop it dispalyed the same problem.

 

With the sticks from the newer computer in the older laptop with the problem it ran like a charm.

 

Thanks for the suggestions, it could just as well been those.

 

Richard

 

Only one stick of ram turned out to be bad.


Edited by level2, 30 January 2015 - 10:18 PM.





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