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Inline hook win32


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#1 Indilwen

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Posted 26 January 2015 - 06:06 PM

I took my laptop to be fixed because the screen needed to be replaced. As soon as I got home I started the computer and as soon as I launched chrome I started getting pop ups left and right. I also noticed my home page was changed.

 

I have AVG installed on my and it found Inline hook win32. It says it is unresolved. Then I downloaded malware bytes and it found 254 items which it resolved.  I also deleted add ons in chrome.  I also ran rkill and I have the entry from that. I don't see any issues on there.

 

Also my opearting system is windows 7.

 

I have done some research but I am not exactly sure what inline hook win32 is. I am not very good with computers and I hope I exaplined myself well.

 

 

 



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#2 InadequateInfirmity

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Posted 26 January 2015 - 09:08 PM

Step 1: Minitoolbox.
 
Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 
Step 2: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

LOr0Gd7.png

Hit Ok.

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Hit next make sure to leave all items checked, for removal.

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The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select all items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt

[/*]

Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document

 
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post all requested logs.



#3 Indilwen

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Posted 26 January 2015 - 09:23 PM

I didn't fully uninstall avast. I think the inline hook may have been a false positive. I ran avg again and malware bytes and it didn't find anything. I am no longer being redirected or getting pop ups. I can still do those steps if u would like.

#4 InadequateInfirmity

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Posted 26 January 2015 - 09:29 PM

Your choice. :) I would  run the avast removal tool.

 

https://www.avast.com/en-us/uninstall-utility






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