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cannot find FileName.exe


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#1 dungpt29

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Posted 26 January 2015 - 09:43 AM

Recently, I have encountered a problem as follows:

When I try to open an application in MS Office 2007 Suite, I keep getting the following error message:

Windows cannot find 'FileName.exe'. Make sure you typed the name correctly, and then try again.

 

I have used Avast Free Antivirus software to scan my computer and have deleted all malwares possible but the problem has not been fixed. I am using the laptop that is the HP Pavilion dv4 Notebook PC. The OS being used is the Windows 7 Home Premium 64-bit.

 

Please help me fix this problem!


Edited by hamluis, 04 February 2015 - 02:59 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Wand3r3r

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Posted 26 January 2015 - 12:00 PM

Google indicates filename.exe as a Trojan..

 

You should do a repair of Office 2007

https://support.microsoft.com/kb/924614/en-us



#3 hamluis

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Posted 04 February 2015 - 03:01 PM

This type of message typically appears when a malware item has been removed...but a startup entry remains on the system.  Even though you seem to believe that all malware is now removed, I am moving topic to Am I Infected for a deeper look, just to be sure.

 

Louis



#4 quietman7

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Posted 04 February 2015 - 04:17 PM


hamluis is correct...it is not uncommon to encounter errors or issues with programs attempting to open when booting into Windows after a related file or a scheduled task in the registry has been deleted. Windows is trying to load this file but cannot locate it since the file may have been removed inadvertently, during the uninstallation of a program or after performing a scan with security tools.

Please download AutoRuns and save it to your Desktop.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there.
  • Open the folder and double-click on autoruns.exe to launch it.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Please be patient as it scans and populates the entries.
  • When finished scanning, it will say Ready at the bottom and list all entries under the Everything tab.
  • In the top menu, click File > Find... and type FileName.exe (the file name related to the error, then click Find Next.
  • Alternatively, you can scroll through the list and look for any entry related to FileName.exe.
  • If found, right-click on the entry and choose delete.
  • Exit Autoruns and reboot your computer when done.

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