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Hp burner problems.


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#1 tmorales509

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Posted 26 January 2015 - 01:58 AM

So recently started getting this error every time i try to burn a dvd. I've always used the same brand of dvd (verbatim), i tried lowering the burn speed and the drive is up to date.

 

Windows 7 6.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 10.0.10.100
Internal Version: 10,0,10,100

Recorder:             <hp DVD A  DH16AAL>       Version: LHDE - HA 1 TA 0 - 10.0.10.100
 Adapter driver:      <Serial ATA>              HA 1
 Drive buffer  :      2048kB
 Bus Type      :      via Inquiry data
 Connected to MMC as unknown drive with class-nr : 1
 Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM:               <hp       DVD A  DH16AAL  >Version: LHDE - HA 1 TA 0 - 10.0.10.100
 Adapter driver:      <Serial ATA>              HA 1

=== Scsi-Device-Map ===
                     : ST3320418AS             HP34    nvstor Port 0 ID 0  DMA: Off
                     : hp      DVD A  DH16AAL  LHDE    nvstor Port 0 ID 1  DMA: Off
                     : Hitachi HTS541680J9S    SB2O    nvstor Port 1 ID 1  DMA: Off

=== CDRom-Device-Map ===
hp DVD A  DH16AAL          E:   CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE           : 0
Physical memory     : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use       : 33 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

25.1.2015
UDF/ISO compilation
10:46:05 PM    #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
    
10:46:05 PM    #2 PHASE 114 File dlgbrnst.cpp, Line 1827
    DVD-Video files reallocation completed (no file modified)
    
10:46:05 PM    #3 Text 0 File Isodoc.cpp, Line 6956
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate                : FALSE
    Write                   : TRUE
    Finalize CD             : TRUE
    Multisession            : FALSE
    Burning mode            : DAO
    Mode                    : 1
    UDF Mode                : UDF/ISO bridge
    UDF Options             : automatic
    UDF Revision            : 1.02
    UDF Partition Type      : physical
    ISO Level               : 1 (Max. of 11 = 8 + 3 char)
    Character set           : ISO 9660
    Joliet                  : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path  : TRUE
    Write ISO9660 ;1 file extensions        : TRUE
    
10:46:05 PM    #4 PHASE 111 File dlgbrnst.cpp, Line 1827
    DVD-Video files sorted
    
10:46:06 PM    #5 ISO9660GEN -11 File Geniso.cpp, Line 3336
    First writeable address = 0 (0x00000000)
    
10:46:06 PM    #6 Text 0 File compose.cpp, Line 874
    GenUDF2: 1 transfer items prepared.
    
10:46:06 PM    #7 ISO9660GEN -11 File Geniso.cpp, Line 3336
    First writeable address = 0 (0x00000000)
    
10:46:06 PM    #8 Text 0 File Burncd.cpp, Line 3568
    Turn on Disc-At-Once, using DVD media
    
10:46:06 PM    #9 Text 0 File DlgWaitCD.cpp, Line 314
    [E: DVD A  DH16AAL  ] Last possible write address on media:  2295103
    Last address to be written:            2133919
    
10:46:06 PM    #10 Text 0 File DlgWaitCD.cpp, Line 326
    [E: DVD A  DH16AAL  ] Write in overburning mode: NO (enabled: CD)
    
10:46:06 PM    #11 Text 0 File DlgWaitCD.cpp, Line 2890
    Recorder: hp DVD A  DH16AAL, Media type: DVD+R
     Disc Manufacturer ID: <CMC MAG>, Media Type ID: <M01>, Product revision number: 0
     Disc Application Code: 0, Extended Information Indicators: 7
    
10:46:06 PM    #12 Text 0 File DlgWaitCD.cpp, Line 499
    [E: DVD A  DH16AAL  ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    
10:46:06 PM    #13 Text 0 File ThreadedTransferInterface.cpp, Line 785
    Setup items (after recorder preparation)
     0: TRM_DATA_MODE1 ()
        2 indices, index0 (150) not provided
        original disc pos #0 + 2133920 (2133920) = #2133920/474:12.20
        relocatable, disc pos for caching/writing not required/ required
        -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2133920 blocks [E: hp DVD A  DH16AAL]
    --------------------------------------------------------------
    
10:46:06 PM    #14 Text 0 File ThreadedTransferInterface.cpp, Line 1001
    Prepare [E: hp DVD A  DH16AAL] for write in CUE-sheet-DAO
    DAO infos:
    ==========
     MCN: ""
     TOCType: 0x00; Session Closed, disc fixated
     Tracks 1 to 1:                                  Idx 0         Idx 1      Next Trk
       1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    4370268160, ISRC ""
    DAO layout:
    ===========
     ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
            0 |  lead-in |   0 |    0x41 |        0 |        0 | 0x00
            0 |        1 |   0 |    0x41 |        0 |        0 | 0x00
            0 |        1 |   1 |    0x41 |  2133920 |        0 | 0x00
      2133920 | lead-out |   1 |    0x41 |        0 |        0 | 0x00
    MediaType: DVD+R
    
10:46:06 PM    #15 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
    
10:46:06 PM    #16 Text 0 File Burncd.cpp, Line 4278
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
    
10:46:06 PM    #17 PHASE 24 File dlgbrnst.cpp, Line 1827
    Caching of files started
    
10:46:06 PM    #18 Text 0 File Burncd.cpp, Line 4400
    Cache writing successful.
    
10:46:06 PM    #19 PHASE 25 File dlgbrnst.cpp, Line 1827
    Caching of files completed
    
10:46:06 PM    #20 PHASE 36 File dlgbrnst.cpp, Line 1827
    Burn process started at 16x (22,160 KB/s)
    
10:46:06 PM    #21 Text 0 File ThreadedTransferInterface.cpp, Line 2769
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
    
10:46:06 PM    #22 Text 0 File Cdrdrv.cpp, Line 10559
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
     Book Type: DVD+R (10), Part Version: 1.0x (1)
     Disc Size: 120 mm,      Maximum Transfer Rate: <not specified> (F h)
     Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: recordable
     Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
     Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
     End Physical Sector Number of Data Area:          26053F h
     Data in Burst Cutting Area (BCA) does not exist
      Disc Application Code: 0 / 0 h
      Extended Information indicators: 7 h
      Disc Manufacturer ID: CMC.MAG.
      Media type ID: M01
      Product revision number: 0
      Number of Physical format information bytes in use in ADIP up to byte 63: 56
     Media Specific [16..783]:
        00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38    ...CMC.MAG.M01.8
        23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08    #T7..>n.pb......
        01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00    ................
        01 00 38 38 00 1D 62 35 - 07 30 22 10 08 20 1C 01    ..88..b5.0".....
        00 00 00 1D 62 35 07 30 - 22 10 08 20 1C 01 00 00    ....b5.0".......
        02 00 54 70 02 38 5F 56 - 20 14 0B 0B 01 18 00 00    ..Tp.8_V........
        00 00 02 3D 5D 7A 20 14 - 0C 0A 01 18 00 00 00 10    ...=]z..........
        03 00 54 DF 02 1F 65 5A - 20 14 0C 0A 01 18 00 00    ..T...eZ........
        00 00 02 06 67 86 20 14 - 0C 0A 01 18 00 00 00 89    ....g...........
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
    
10:46:06 PM    #23 SPTI -1066 File SCSIPassThrough.cpp, Line 217
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    CDB Data:   0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x07c09f80: Len x648
    
10:46:06 PM    #24 Text 0 File DVDPlusRW.cpp, Line 637
    Start write address at LBA 0
    DVD high compatibility mode: Yes
    
10:46:06 PM    #25 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800
    
10:46:06 PM    #26 Text 0 File CUDFTransferItem2.cpp, Line 718
    
    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
        Sectors to be written: 2133920
                Session Start: Sector 0
             Volume Structure: Sector [0, 261] (262 Sectors)
                    Meta Data: Sector [262, 278] (17 Sectors)
                         Data: Sector [279, 2133641] (2133363 Sectors)
                   After Data: Sector [2133642, 2133647] (6 Sectors)
                Trailer Track: Sector [2133648, 2133919] (272 Sectors)
    
    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
                     PrepTime: 01-25-2015 22:46:06
                 UDF Revision: 1.02
           UDF Partition Type: Physical
             UDF Special Mode: DVDVideo
             Bytes per Sector: 2048
                Session Start: 0
     Physical Partition Start: -1
               Total Capacity: 2295104
           Multi Session Mode: None
                    Disc Type: DVD+R
                     OS Class: 0
                    Volume ID: New
         Allow Unicode Labels: 0
          Duplicate Meta Data: 1
                 MS Info File: 00000000
            VMS Rollback File: 00000000
            Create ISO bridge: 1
             ECC Block Length: 16
        Sparing Packet Length: 32
         Allocation Unit Size: 32
          Alignment Unit Size: 16
                Make Writable: 0
                  Access Type: Read-only
    
10:46:38 PM    #27 SPTI -1106 File SCSIPassThrough.cpp, Line 217
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
    CDB Data:   0x2A 00 00 00 00 00 00 00 20 00 00 00
    Sense Key:  0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 73 03
    Buffer x10aa0040: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    
10:46:38 PM    #28 TRANSFER -60 File ThreadedTransfer.cpp, Line 1222
    
10:46:38 PM    #29 CDR -1106 File Writer.cpp, Line 327
    Power calibration error
    E: hp DVD A  DH16AAL
    
10:46:38 PM    #30 SPTI -1046 File SCSIPassThrough.cpp, Line 217
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    CDB Data:   0x5B 01 05 00 00 00 00 00 00 00 00 00
    Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x06
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 06
    
10:46:38 PM    #31 PHASE 127 File dlgbrnst.cpp, Line 1827
    Generating DVD high compatibility borders
    
10:46:38 PM    #32 Text 0 File DVDPlusRW.cpp, Line 901
    EndDAO: Last written address 0
    
10:46:38 PM    #33 CDR -1046 File WriterStatus.cpp, Line 291
    Illegal disc
    E: hp DVD A  DH16AAL
    
10:46:38 PM    #34 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once
    
10:46:38 PM    #35 Text 0 File DVDPlusDualLayer.cpp, Line 1460
    SetDriveCaps: Set LAST LBA of layer 1 to 0
    
10:46:38 PM    #36 PHASE 38 File dlgbrnst.cpp, Line 1827
    Burn process failed at 16x (22,160 KB/s)
    
10:46:38 PM    #37 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
    
10:46:38 PM    #38 Text 0 File Cdrdrv.cpp, Line 11916
    DriveLocker: UnLockVolume completed
    
10:46:38 PM    #39 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
    

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
 



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#2 dc3

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Posted 26 January 2015 - 03:14 PM

Open the Device Manager, scroll down to DVD/CD-ROM Drives and double click on it.

 

Double click on your DVD drive, click on the Driver tab and uninstall the driver.

 

Restart the computer.  A new driver will be installed at that time.

 

Let me know if this resolves your issue.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 tmorales509

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Posted 26 January 2015 - 03:36 PM

Thank you for your reply. This did not work. I also took apart the drive and cleaned the lens as well as updated to a newer version of nero with no solution. The drive starts up like it's going to burn for a few seconds and then gets quite and makes some weird noises for about 20 seconds then the disc comes out with the error..This drive is about 4 years old and i have burned tons of dvds on it. Maybe just time for a new one?



#4 dc3

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Posted 26 January 2015 - 03:45 PM

I suspect that it may have burned its last disc.


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#5 YeahBleeping

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Posted 26 January 2015 - 07:41 PM

Hi ... I noticed DMA is OFF on all of your drives.  I believe this is your problem.

 

Windows 7 how to turn dma on or off

 

How does DMA get turned off/ why can this happen?



#6 tmorales509

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Posted 26 January 2015 - 09:48 PM

Thanks YeahBleeping, I purchased a new dvd burner and it is working fine. Although maybe i will put the old one back in tomorrow and try your solution. Under device manager there is nothing that says IDE ATA/ATAPI contollers..Is there another way to enable dma?






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