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HELP! Windows 8, MS Office Pro 64, IE 11, Avast, nothing works!!!


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37 replies to this topic

#1 Ms67GTO

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Posted 25 January 2015 - 07:19 PM

I've been sitting here for two days crying by this stupid computer which I want to deep six, but the ground is still frozen! Problems, I cannot open any app, program, command, except for Google search. My virus protection comes from Avast Free, that isn't working at all either. Error code 0xc0150004 keeps coming up for EVERYTHING I click on. Even when I try to determine what the problem is, this stupid code keeps coming up. I'm in no way an advanced computer user and don't understand the "terms" nor the "abbr" and I know nothing about hardware. I'm ill w/severe migraine, going through a messy divorce, and my father is dying - I can't think straight about anything, but need this computer because some of the files I need for the divorce are on this unit. Sorry to be so lengthy, I'm just frustrated and at the end of my rope!



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#2 Sneakycyber

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Posted 25 January 2015 - 07:22 PM

Can you post the make and model of the laptop? Are you posting from the laptop or another computer?


Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#3 Ms67GTO

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Posted 25 January 2015 - 07:30 PM

Yes, it's a Gateway Desktop - that's all I know and I can't access anything to see what system I'm running.



#4 Sneakycyber

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Posted 25 January 2015 - 07:35 PM

Can you download Minitoolbox and attempt to run it on the problem computer.  If you are able to please mark all the boxes and allow it to run. When it completes it will open note pad. Please copy and past the results in your next reply. 


Edited by Sneakycyber, 25 January 2015 - 07:36 PM.

Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#5 Ms67GTO

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Posted 25 January 2015 - 07:43 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Sherry (administrator) on 25-01-2015 at 18:40:20
Running from "C:\Users\Sherry\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® 82579V Gigabit Network Connection = Ethernet (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Administrator-Ms67GTO
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : 88-88-88-88-87-88
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::dc3b:fe29:46e8:5cbd%3(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, January 25, 2015 10:34:19 AM
   Lease Expires . . . . . . . . . . : Sunday, January 25, 2015 7:34:35 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 260606088
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-B1-59-D6-88-88-88-88-87-88
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2607:f8b0:4009:807::1005
 216.58.216.238
 
 
Pinging google.com [216.58.216.238] with 32 bytes of data:
Reply from 216.58.216.238: bytes=32 time=15ms TTL=54
Reply from 216.58.216.238: bytes=32 time=18ms TTL=54
 
Ping statistics for 216.58.216.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 18ms, Average = 16ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=60ms TTL=45
Reply from 98.139.183.24: bytes=32 time=57ms TTL=45
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 57ms, Maximum = 60ms, Average = 58ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...88 88 88 88 87 88 ......Intel® 82579V Gigabit Network Connection
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    266
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  3    266 fe80::/64                On-link
  3    266 fe80::dc3b:fe29:46e8:5cbd/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/25/2015 06:20:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: instup.exe, version: 10.0.2208.712, time stamp: 0x545b6e40
Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516af9
Exception code: 0xc0150004
Fault offset: 0x000a36e5
Faulting process id: 0x994
Faulting application start time: 0xinstup.exe0
Faulting application path: instup.exe1
Faulting module path: instup.exe2
Report Id: instup.exe3
Faulting package full name: instup.exe4
Faulting package-relative application ID: instup.exe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State) (User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
 
System errors:
=============
Error: (01/25/2015 06:39:36 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 06:29:35 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 06:19:35 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 06:09:32 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 05:59:31 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 05:49:30 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 05:39:30 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 05:29:28 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 05:19:27 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
Error: (01/25/2015 05:09:26 PM) (Source: Service Control Manager) (User: )
Description: The Credential Manager service terminated with the following error: 
%%87
 
 
Microsoft Office Sessions:
=========================
Error: (01/25/2015 06:20:21 PM) (Source: Application Error)(User: )
Description: instup.exe10.0.2208.712545b6e40ntdll.dll6.3.9600.1747654516af9c0150004000a36e599401d038fddf012c6aC:\Program Files\AVAST Software\Avast\setup\instup.exeC:\WINDOWS\SYSTEM32\ntdll.dll1cccb739-a4f1-11e4-bf0d-888888888788
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
Error: (01/25/2015 06:17:21 PM) (Source: Microsoft-Windows-AppModel-State)(User: ADMINISTRATOR-M)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe5
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-07-13 18:58:01.019
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:58:00.754
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:58:00.556
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:58:00.368
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:58:00.202
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:58:00.042
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:57:59.882
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:57:59.718
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:57:59.555
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2014-07-13 18:57:59.395
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)
Bejeweled 3 (HKLM-x32\...\Bejeweled 3) (Version:  - PopCap Games)
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Classic Shell (HKLM\...\{840C85B7-D3D6-4143-9AF9-DAE80FD54CFC}) (Version: 4.1.0 - IvoSoft)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Elevated Installer (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM-x32\...\{682A3328-9621-4BAD-91FA-873A076610C4}) (Version: 1.21.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.31.00 - SEIKO EPSON CORPORATION)
EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-3530 Series Printer Uninstall (HKLM\...\EPSON WF-3530 Series) (Version:  - SEIKO EPSON Corporation)
Everything 1.3.4.686 (x64) (HKLM\...\Everything) (Version:  - )
Garmin Express (HKLM-x32\...\{b43ffffb-1adc-4bcb-b277-7844ebff94da}) (Version: 3.2.17.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Glary Utilities 5.16 (HKLM-x32\...\Glary Utilities 5) (Version: 5.16.0.29 - Glarysoft Ltd)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.91 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Network Connections 17.2.153.0 (HKLM\...\PROSetDX) (Version: 17.2.153.0 - Intel)
Intel® Network Connections 17.2.153.0 (Version: 17.2.153.0 - Intel) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Office Proofing Tools 2013 - English (HKLM-x32\...\{90150000-001F-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6680 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.2.8400.30137 - Realtek Semiconductor Corp.)
Reimage Repair (HKLM\...\Reimage Repair) (Version: 1.8.0.4 - Reimage)
Software Updater (HKLM-x32\...\{FA7EE274-7370-43B7-9A45-A39B17CCCDC5}) (Version: 4.3.3 - SEIKO EPSON CORPORATION)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Intel® Management Engine Interface 
Description: Intel® Management Engine Interface 
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64
 
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Root Print Queue
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service: 
 
Name: EPSON WF-3530 Series
Description: EPSON WF-3530 Series
Class Guid: {4d36e979-e325-11ce-bfc1-08002be10318}
Manufacturer: EPSON
Service: 
 
Name: 2nd Generation Intel® Core™ Processor Family DRAM Controller - 0100
Description: 2nd Generation Intel® Core™ Processor Family DRAM Controller - 0100
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: volmgr
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
 
Name: HL-DT-ST DVDRAM GH70N
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
 
Name: Microsoft Basic Display Driver
Description: Microsoft Basic Display Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard display types)
Service: BasicDisplay
 
Name: D:\
Description: Storage         
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: EPSON   
Service: WUDFWpdFs
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Microsoft IPv4 IPv6 Transition Adapter Bus
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service: 
 
Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
 
Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
 
Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub
 
Name: Intel® 82579V Gigabit Network Connection
Description: Intel® 82579V Gigabit Network Connection
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: e1cexpress
 
Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
 
Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
 
Name: Microsoft Virtual Drive Enumerator
Description: Microsoft Virtual Drive Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vdrvroot
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Microsoft Storage Spaces Controller
Description: Microsoft Storage Spaces Controller
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: spaceport
 
Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: Microsoft Kernel Debug Network Adapter
Description: Microsoft Kernel Debug Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: kdnic
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Intel® HD Graphics
Description: Intel® HD Graphics
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
 
Name: Realtek USB 2.0 Card Reader
Description: Realtek USB 2.0 Card Reader
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Realtek
Service: RSUSBSTOR
 
Name: G:\
Description: Storage         
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: EPSON   
Service: WUDFWpdFs
 
Name: Intel® H61 Express Chipset Family LPC Interface Controller - 1C5C
Description: Intel® H61 Express Chipset Family LPC Interface Controller - 1C5C
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv
 
Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: EPSON WF-3520/3530/3540
Description: EPSON WF-3520/3530/3540
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: EPSON
Service: usbscan
 
Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
 
Name: Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Description: Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: 
 
Name: EPSON WF-3530 Series
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: EPSON
Service: 
 
Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service: 
 
Name: Microsoft Device Association Root Enumerator
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service: 
 
Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService
 
Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
 
Name: PCI Express Root Complex
Description: PCI Express Root Complex
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
 
Name: Intel® Celeron® CPU G540 @ 2.50GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
 
Name: Intel® Celeron® CPU G540 @ 2.50GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
 
Name: EPSON Storage USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
 
Name: EPSON Storage USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
 
Name: EPSON Storage USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid
 
Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
 
Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
 
Name: Microsoft Basic Render Driver
Description: Microsoft Basic Render Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BasicRender
 
Name: Fax
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service: 
 
Name: SyncMaster 940BW/199BW/941BW, SyncMaster Magic CX915BW(Analog)
Description: SyncMaster 940BW/199BW/941BW, SyncMaster Magic CX915BW(Analog)
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: Samsung
Service: monitor
 
Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: USB Printing Support
Description: USB Printing Support
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Microsoft
Service: usbprint
 
Name: EPSON WF-3530 Series (FAX)
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: 
Service: 
 
Name: Intel® 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02
Description: Intel® 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: storahci
 
Name: ST3500413AS
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
 
Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
 
Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
 
Name: HID-compliant system controller
Description: HID-compliant system controller
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: 
 
Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service: 
 
Name: F:\
Description: Storage         
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: EPSON   
Service: WUDFWpdFs
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
 
Name: NDIS Virtual Network Adapter Enumerator
Description: NDIS Virtual Network Adapter Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisVirtualBus
 
Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
 
Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
 
Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
 
Name: Speakers (Realtek High Definition Audio)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service: 
 
Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
 
Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
 
Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus
 
Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: 
 
Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 61%
Total physical RAM: 4010.38 MB
Available physical RAM: 1540.41 MB
Total Pagefile: 4010.38 MB
Available Pagefile: 1363.98 MB
Total Virtual: 4095.88 MB
Available Virtual: 3940.89 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:464.81 GB) (Free:331.2 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ADMINISTRATOR-M
 
Administrator            Guest                    Sherry                   
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
09-01-2015 12:36:22 Windows Update
12-01-2015 04:44:57 Removed Microsoft SQL Server 2005 Compact Edition [ENU]
15-01-2015 12:40:31 Windows Update
19-01-2015 04:35:17 Restore Operation
23-01-2015 10:14:56 Windows Update
25-01-2015 00:42:07 Restore Operation
 
**** End of log ****


#6 Sneakycyber

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Posted 25 January 2015 - 11:06 PM

It appears some programs are working (your internet browser, and the Minitoolbox app). What program are you trying to open that is giving you the most problems? Is Avast constantly popping up warnings?
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#7 Ms67GTO

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Posted 25 January 2015 - 11:44 PM

I apologize profusely - the system would not allow me to log-in.  Are we having fun yet?

 

OK, here's what will not open - either the pointer just sits on the icon and does nothing or I keep getting Error code 0xc0150004 on almost anything I try to access.

 

MS Office Suite Pro - not ANY of the programs

Virus Remover/Cleaners - Malware Bytes, CCleaner, Avast, Glary Utilities

Clicking on a shortcut icon to access site - does nothing

Adobe Reader 

Microsoft Visual C ++ + runtime library - constant error message

 

I remember getting something about not being able to find a specific driver, and one stating a driver was not configured right???

 

Also, something with a .dll missing file.

 

Hope this helps!!



#8 Ms67GTO

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Posted 25 January 2015 - 11:58 PM

Chad or anyone else who could possibly help me, please know I'd like to stay online, but I'm falling asleep.  I will access this forum tomorrow morning.  I appreciate anything that can help me fix the "Beast" - that's the name I gave Windows 8 and 8.1.  Thanks and God Bless You All!



#9 Sneakycyber

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Posted 26 January 2015 - 05:23 AM

The error code you are seeing is telling you a needed .dll file is missing

 

Please run Windows Image reapir  if a report opens please copy and paste it in your next reply. If a report does not open just let me know. I will check back when i get home from work at 5.


Edited by Sneakycyber, 26 January 2015 - 05:33 AM.

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#10 HairCut

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Posted 26 January 2015 - 07:38 AM

If the problems are recent this could help:

Using Windows 8 System Restore



#11 Sneakycyber

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Posted 26 January 2015 - 12:53 PM

Looks Like the op May have tried that already a few times. 

19-01-2015 04:35:17 Restore Operation

23-01-2015 10:14:56 Windows Update
25-01-2015 00:42:07 Restore Operation

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#12 HairCut

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Posted 26 January 2015 - 01:14 PM

Good spot :)

I will refrain from suggesting refresh till other suggestions have been tried.



#13 Ms67GTO

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Posted 26 January 2015 - 02:02 PM

Chad, I just tried Windows Image Repair.  It will not let me open this app as it may cause damage to my computer!  Ain't life great?

 

Haircut, yes, I have tried numerous times to restore - gives me approx 6 back-up dates to restore to, tried every one, but still brings up the code error 0xc0150004.

 

Thanks for jumping in to try to help me - it's very much appreciated!

 

I have to leave for several hours - so will probably be on around 5:00 PM (CST)

 

Sherry



#14 HairCut

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Posted 26 January 2015 - 02:44 PM

The system restores are 1: not completing or 2: they are completing but still you get the error?


Edited by HairCut, 26 January 2015 - 03:25 PM.


#15 Sneakycyber

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Posted 26 January 2015 - 06:23 PM

You can run the the System Update Readiness Tool manually by following this
 

Open an elevated command prompt.

To do this, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
 
Copy and Paste or type the following command in the command prompt and press enter.
 

DISM.exe /Online /Cleanup-image /Restorehealth


AT THE END OF THE SCAN RUN WINDOWS UPDATE BY TYPING


wuapp

Install all the updates, rebooting as necessary. After Reboot run windows updates again. repeating until no updates are listed.


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