An email is received with the attachment cyclized.zip; after opening this file all the files (word, excel, jpg, pdf) extensions were renamed to .iktguub at the end of original file name extension (eg. test.doc.iktguub).
Even after renaming the file to its original name; the file is not opening and a message says the file type is not supported or corrupted.
The entire system is affected except the .pst outlook files.
Antimalware, spybot, eset, Win32/Dorkbot, Microsoft Safety Scanner, Malicious Software Removal Tool ---all tools used but still the files are unable to open.
Word files are opening with a non-readable format. (extension renamed files are uploaded as the .iktguub extensions are not supported while uploading to this site)
Edited by Queen-Evie, 25 January 2015 - 10:50 AM.
moved from Introductions to the appropriated forum