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Getting 'the connection was reset' errors across multiple browsers


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29 replies to this topic

#1 Jordan-AR

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Posted 25 January 2015 - 04:23 AM

Okay. First of all, thanks to anyone who has a solution for me, this problem is driving me nuts.

Yesterday, seemingly without warning, I stopped being able to access reddit.com from my browser (firefox - fully updated). When I attempt to travel to reddit, I get this error:

"The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

Every third or fourth refresh will yield me a formatting-free version of reddit, where it's basically just unformatted text with no pictures, but any attempt to navigate the site sends me back to the connection was reset error.

The first thing I did was try other websites from firefox. They all worked fine.

The next thing I did was clear my cache and cookies (and history and everything else). Did not help.

The next thing I did was try in internet explorer. No dice, same error.

Next, I rebooted my computer. Didn't help.

Then, I reset my router, but that didn't fix it. I live with roommates, they can all access reddit, so it's isolated to my computer. (I can even access it on my phone and tablet)

I think the problem has to be greater than the browser level, but lower than the router level.

I can ping reddit, and I ran a traceroute to reddit and both were fine. I also flushed my DNS.

Then, I used a proxy and could access reddit fine, but I still can't access it without a proxy.

I ran a trend micro house call scan for malware but it found absolutely nothing. My Java and Flash are fully updated.

Anyone have any ideas?

Thanks so much.

OS: Windows 8.1, 64 bit.
The only AV software I am running is Windows Defender and I've tried disabling it, but it didn't help.



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#2 sflatechguy

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Posted 25 January 2015 - 09:18 AM

Check your DNS settings. Do you have static DNS servers set in either the computer or the router, or are they set to automatically obtain their DNS settings? If either is set for static DNS, try changing the DNS server to 8.8.8.8 and see if that resolves the issue (that address is Google's public DNS server).

 

Also, check the hosts file on your computer and make sure there isn't an entry for reddit. Go to C:\Windows\System32\Drivers\etc\hosts and open it in Notepad. If there is an entry there for reddit, edit the hosts file to remove it. You can do this by right-clicking the Notepad icon and select Run as administrator, then navigate to the hosts file in Notepad and open it. Once that's done, right-click the hosts file icon, select Properties, and make it a read-only file if it isn't already.



#3 Jordan-AR

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Posted 25 January 2015 - 01:16 PM

Check your DNS settings. Do you have static DNS servers set in either the computer or the router, or are they set to automatically obtain their DNS settings? If either is set for static DNS, try changing the DNS server to 8.8.8.8 and see if that resolves the issue (that address is Google's public DNS server).

 

Also, check the hosts file on your computer and make sure there isn't an entry for reddit. Go to C:\Windows\System32\Drivers\etc\hosts and open it in Notepad. If there is an entry there for reddit, edit the hosts file to remove it. You can do this by right-clicking the Notepad icon and select Run as administrator, then navigate to the hosts file in Notepad and open it. Once that's done, right-click the hosts file icon, select Properties, and make it a read-only file if it isn't already.

 

Thanks!

 

My DNS is set to automatically obtain settings, and I forgot to mention that I'd already checked my hosts file. Just out of curiosity, if it were a hosts problem, would I be able to navigate to the site using a proxy? That's pretty cool to know.



#4 sflatechguy

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Posted 25 January 2015 - 01:26 PM

The problem could be with your ISP's DNS servers. Try going into the router and statically setting them to Google's.

You could edit the hosts file so reddit.com resolves to the proxy's IP address, but it's recommended to leave the hosts file alone. Hosts files are a bit of a relic, dating back to the earliest days of computer networking. Editing them can make troubleshooting in future more difficult. Unless you have a compelling reason to do so, always choose DNS over the hosts file.

#5 Jordan-AR

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Posted 25 January 2015 - 01:48 PM

The problem could be with your ISP's DNS servers. Try going into the router and statically setting them to Google's.

You could edit the hosts file so reddit.com resolves to the proxy's IP address, but it's recommended to leave the hosts file alone. Hosts files are a bit of a relic, dating back to the earliest days of computer networking. Editing them can make troubleshooting in future more difficult. Unless you have a compelling reason to do so, always choose DNS over the hosts file.

 

Thanks again for helping.

 

I know how to access my router's settings, and when I'm in, if I go to status, I can see what DNS IPV4 1, 2, and 3 are set to, but I'm not sure where to change them.

 

Also, if it were a problem with my ISP, wouldn't you expect to see the problem apply to all computers in my household?


Edited by Jordan-AR, 25 January 2015 - 01:55 PM.


#6 sflatechguy

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Posted 25 January 2015 - 01:54 PM

Sounds like you have static DNS settings in the router. Did you enter those, or is your ISP supplying them?
Set 1 to 8.8.8.8, and 2 to 8.8.4.4. You can leave 3 blank.

Doublecheck your brower settings to make sure reddit.com isn't configured to go through a proxy.

#7 Jordan-AR

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Posted 25 January 2015 - 02:10 PM

Sounds like you have static DNS settings in the router. Did you enter those, or is your ISP supplying them?
Set 1 to 8.8.8.8, and 2 to 8.8.4.4. You can leave 3 blank.

Doublecheck your brower settings to make sure reddit.com isn't configured to go through a proxy.

 

The ISP supplied them. I don't know where to change them, in the router settings.

 

My internet settings have no sites configured to go through a proxy.



#8 sflatechguy

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Posted 25 January 2015 - 02:26 PM

Depending on your router and your ISP, you may not be able to change that.

Had you recently installed any applications before the problem started, or downloaded anything from the Internet?

#9 Jordan-AR

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Posted 26 January 2015 - 12:51 AM

Depending on your router and your ISP, you may not be able to change that.

Had you recently installed any applications before the problem started, or downloaded anything from the Internet?

 

No! Not that I can remember. I definitely didn't install any applications, and I just checked my downloads folder, I hadn't downloaded anything for 48 hours prior to this happening.



#10 Phantom010

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Posted 26 January 2015 - 08:46 AM

Did you add a proxy server inside your LAN settings, or have you simply used a free Web proxy (it's a webpage)?



#11 Guest_mishac_*

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Posted 27 January 2015 - 09:42 PM

I have exactly identical problem, it is driving me insanse. 

reddit works on my samsung and other computers that are connected to the same network. 

I did try running reddit from the ubuntu and it works just fine 

I tried to reinstall fresh windows and i ma getting the same problem. 

 

Are you using killer wireless?



#12 Guest_mishac_*

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Posted 28 January 2015 - 12:10 PM

OK. I just fixed the issue. Try installing a new version of drivers.



#13 juanmvargas

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Posted 25 July 2016 - 05:13 PM

Fixed mine by disabling Internet IPv6.  Control panel - network and sharing - change adapter settings - properties.



#14 Trikein

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Posted 25 July 2016 - 06:48 PM

Please download and run MiniToolbox, select everything that doesn't reset something and run/post the logs. 

 

My guess is something at the software levels, like a active anti-virus or VPN. Do you use Trend as your main Anti-virus? If so, tried disabling it?



#15 mapplegate1102

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Posted 20 August 2016 - 10:47 AM

Same problem...for only one website:  halfwayschools.org.  It works off campus but gets this error on.  I hooked up a laptop to my outward router (before everything else such as my filter/firewall/server/network gear) and it still fails on only that site. All else works. The ISP blames the webhost and likewise. I can ping and tracert to the site from any location in and out of network.  Thanks :)  
 
Here is my miniToolBox:
 
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by mapplegate (administrator) on 20-08-2016 at 10:36:23
Running from "C:\Users\mapplegate\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: OptiPlex 745 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Stage6
   Primary Dns Suffix  . . . . . . . : halfwayr3.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : halfwayr3.local
                                       halfwayschools.org
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : halfwayschools.org
   Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
   Physical Address. . . . . . . . . : 00-1A-A0-A7-E4-90
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4806:b897:e4cd:1203%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.215(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, August 20, 2016 10:33:58 AM
   Lease Expires . . . . . . . . . . : Sunday, August 21, 2016 3:13:57 AM
   Default Gateway . . . . . . . . . : 192.168.0.254
   DHCP Server . . . . . . . . . . . : 192.168.0.254
   DHCPv6 IAID . . . . . . . . . . . : 234887840
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-3A-0F-DE-00-1A-A0-A7-E4-90
   DNS Servers . . . . . . . . . . . : 192.168.0.3
                                       69.40.247.226
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.halfwayschools.org:
 
   Connection-specific DNS Suffix  . : halfwayschools.org
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.215%12(Preferred) 
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 192.168.0.3
                                       69.40.247.226
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  newbusrmserver.halfwayr3.local
Address:  192.168.0.3
 
Name:    google.com
Addresses:  2607:f8b0:4000:802::200e
 216.58.194.46
 
 
Pinging google.com [216.58.194.46] with 32 bytes of data:
Reply from 216.58.194.46: bytes=32 time=39ms TTL=54
Reply from 216.58.194.46: bytes=32 time=40ms TTL=54
 
Ping statistics for 216.58.194.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 40ms, Average = 39ms
Server:  newbusrmserver.halfwayr3.local
Address:  192.168.0.3
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=59ms TTL=51
Reply from 98.139.183.24: bytes=32 time=59ms TTL=51
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 59ms, Maximum = 59ms, Average = 59ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 1a a0 a7 e4 90 ......Broadcom NetXtreme 57xx Gigabit Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.0.254    192.168.0.215     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.215    266
    192.168.0.215  255.255.255.255         On-link     192.168.0.215    266
    192.168.0.255  255.255.255.255         On-link     192.168.0.215    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.215    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.215    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    266 fe80::/64                On-link
 12    266 fe80::5efe:192.168.0.215/128
                                    On-link
 10    266 fe80::4806:b897:e4cd:1203/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 Y:\Windows\System32\NLAapi.dll [File Not found] ()
x64-Catalog5 02 Y:\Windows\System32\napinsp.dll [File Not found] ()
x64-Catalog5 03 Y:\Windows\System32\pnrpnsp.dll [File Not found] ()
x64-Catalog5 04 Y:\Windows\System32\pnrpnsp.dll [File Not found] ()
x64-Catalog5 05 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog5 06 Y:\Windows\System32\winrnr.dll [File Not found] ()
x64-Catalog9 01 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 02 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 03 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 04 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 05 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 06 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 07 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 08 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 09 Y:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 10 Y:\Windows\System32\mswsock.dll [File Not found] ()
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/29/2016 01:13:39 PM) (Source: MsiInstaller) (User: HALFWAYR3)
Description: Product: Google Chrome -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action DoInstall, location: C:\Windows\Installer\MSIBD2E.tmp, command: /silent /install "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&appname=Google Chrome&needsAdmin=True"&brand=GGRV&ap=x64-stable"" /installsource enterprisemsi /enterprise /appargs "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&installerdata=B(NULL)2distribution(NULL)2(NULL)AB(NULL)2msi(NULL)2(NULL)Atrue(NULL)C(NULL)2system_level(NULL)2(NULL)Atrue(NULL)C(NULL)2verbose_logging(NULL)2(NULL)Atrue(NULL)C(NULL)2msi_product_id(NULL)2(NULL)A(NULL)2FD78FCBB-B20E-370E-BA1C-FE6886D4214F(NULL)2(NULL)C(NULL)2allow_downgrade(NULL)2(NULL)AfalseDD"
 
Error: (05/10/2016 01:30:10 PM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F104E4700}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/10/2016 10:22:31 AM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F104E4700}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/09/2016 01:31:20 PM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/09/2016 09:25:56 AM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/06/2016 01:31:30 PM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/06/2016 09:26:54 AM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/05/2016 01:33:31 PM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/05/2016 09:24:56 AM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/04/2016 01:35:27 PM) (Source: MsiInstaller) (User: )
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
 
System errors:
=============
Error: (08/20/2016 10:21:19 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.
 
Error: (08/20/2016 09:54:08 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.
 
Error: (08/19/2016 04:55:36 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (08/17/2016 01:41:31 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (08/16/2016 02:14:11 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (08/15/2016 06:22:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:19:39 AM on ‎8/‎15/‎2016 was unexpected.
 
Error: (08/13/2016 12:07:46 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (08/10/2016 09:40:35 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (07/31/2016 08:07:54 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (07/27/2016 01:14:00 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
 
Microsoft Office Sessions:
=========================
Error: (06/29/2016 01:13:39 PM) (Source: MsiInstaller)(User: HALFWAYR3)
Description: Product: Google Chrome -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action DoInstall, location: C:\Windows\Installer\MSIBD2E.tmp, command: /silent /install "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&appname=Google Chrome&needsAdmin=True"&brand=GGRV&ap=x64-stable"" /installsource enterprisemsi /enterprise /appargs "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%22FD78FCBB-B20E-370E-BA1C-FE6886D4214F%22%2C%22allow_downgrade%22%3Afalse%7D%7D" (NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (05/10/2016 01:30:10 PM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F104E4700}1625(NULL)(NULL)(NULL)
 
Error: (05/10/2016 10:22:31 AM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F104E4700}1625(NULL)(NULL)(NULL)
 
Error: (05/09/2016 01:31:20 PM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
Error: (05/09/2016 09:25:56 AM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
Error: (05/06/2016 01:31:30 PM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
Error: (05/06/2016 09:26:54 AM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
Error: (05/05/2016 01:33:31 PM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
Error: (05/05/2016 09:24:56 AM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
Error: (05/04/2016 01:35:27 PM) (Source: MsiInstaller)(User: )
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F0A4E5C00}1625(NULL)(NULL)(NULL)
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20056 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 22.0.0.153 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.4.194 - Adobe Systems, Inc.)
AVG 2012 (HKLM\...\{2FCFA301-D7CD-4D6A-8448-7D42DA031213}) (Version: 12.1.2265 - AVG Technologies) Hidden
AVG 2012 (HKLM\...\{38AABD39-5000-45C2-8461-AE4D1A0C2D0F}) (Version: 12.0.4311 - AVG Technologies) Hidden
AVG 2012 (HKLM\...\AVG) (Version: 2012.1.2265 - AVG Technologies)
CCleaner (HKLM\...\CCleaner) (Version: 5.21 - Piriform)
CIPAFilter Auth Client 1.3.1 (HKLM-x32\...\{9FDC1D3F-21E6-1717-135E-DB3B91C88827}) (Version: 1.3.1 - CIPAFilter)
CutePDF Writer 3.1 (HKLM\...\CutePDF Writer Installation) (Version:  3.1 - Acro Software Inc.)
Glary Utilities 5.54 (HKLM-x32\...\Glary Utilities 5) (Version: 5.54.0.75 - Glarysoft Ltd)
Google Drive (HKLM-x32\...\{459CE109-4E46-4340-92BC-054642BC3BC2}) (Version: 1.31.2873.2758 - Google, Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Java 8 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418045F0}) (Version: 8.0.450 - Oracle Corporation)
Java 8 Update 91 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418091F0}) (Version: 8.0.910.14 - Oracle Corporation)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 47.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.1 (x86 en-US)) (Version: 47.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.1 - Mozilla)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Samsung Printer Center (HKLM-x32\...\Samsung Printer Center) (Version: 1.0.0.12 - Samsung Electronics Co., Ltd.)
Samsung Printer Live Update (HKLM-x32\...\Samsung Printer Live Update) (Version: 1.01.00:04(2013-04-22) - Samsung Electronics Co., Ltd.)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D82063A8-7C8C-4C3B-A9BB-95138CA55D26}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0015-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0019-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}_Office15.PROPLUS_{835E4BED-E265-4103-AE14-0B4C70CF3FE8}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}_Office15.PROPLUS_{1F7000D3-A917-4AD2-BA55-59E6FDAF062A}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-0C0A-1000-0000000FF1CE}_Office15.PROPLUS_{4BF13B26-3A95-4E42-900A-DEB16FDA75A0}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-002C-0409-1000-0000000FF1CE}_Office15.PROPLUS_{C5D14A1B-6E3E-491A-96C6-ABDEEEC4E97D}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0044-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{D7E879E6-B505-4DA2-BFEE-53A55E7C8E38}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0090-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00A1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00BA-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{1931508C-C004-4983-81E3-70BE6252904B}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00C1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{E4F470B2-3601-4E1C-B291-D6B580F53136}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00E1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00E2-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0115-0409-1000-0000000FF1CE}_Office15.PROPLUS_{D7E879E6-B505-4DA2-BFEE-53A55E7C8E38}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0117-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1220 - SUPERAntiSpyware.com)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Uninstall Samsung Printer Software (HKLM-x32\...\TotalUninstaller) (Version: 4.0.0.12 - Samsung Electronics CO., LTD.)
Update for Skype for Business 2015 (KB3039776) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{0FA8AE0C-69AE-4F60-A1AB-F79C6BA5A999}) (Version:  - Microsoft)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 50%
Total physical RAM: 4021.61 MB
Available physical RAM: 1977.46 MB
Total Virtual: 8041.41 MB
Available Virtual: 5525.04 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:74.41 GB) (Free:5.97 GB) NTFS
3 Drive s: (Data) (Network) (Total:2048 GB) (Free:827.28 GB) NTFS
4 Drive y: (Data) (Network) (Total:2048 GB) (Free:827.28 GB) NTFS
5 Drive z: (Data) (Network) (Total:2048 GB) (Free:827.28 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\STAGE6
 
Administrator            Guest                    user                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
19-08-2016 15:48:35 Scheduled Checkpoint
 
**** End of log ****





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