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Windows 7 laptop, very probable infection, need help to solve


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2 replies to this topic

#1 sam262c

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Posted 24 January 2015 - 11:25 AM

So a few days ago I got an old game from Steam and once I downloaded it I decided to get some mods for it, later on a good website (combatace.com) I hit my download limit so I went somewhere else and downloaded something, next thing I know I have at least 4 new desktop Icons, a new home page on chrome and a new browser, along with some search bars on my home page, I used glary utilities to uninstall them, some of them went quietly, others stayed, and I've been running various anti-virus with some results. Another thing I noticed, and the most annoying thing imho, is games like War Thunder are running at extremely low frames, like from the usual 50-70 to around 12



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#2 Machiavelli

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Posted 25 January 2015 - 02:18 PM

Hello and Welcome on board ,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
  • My Help is completely free of charge!
    Just if you like to donate me some money you can do it and I'd appreciate it. :)
 

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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#3 Machiavelli

Machiavelli

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Posted 29 January 2015 - 10:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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