I'm requesting help understanding and fixing a problem with my laptop.
Does anyone have advice on how to de-magnify the laptop screen? Both the external monitor and the laptop screen are showing up as the same screen. Full description below.
I have a Gateway MS2266 Laptop - it's about 5 or 6 years old. It has Windows Vista. Recently, I was getting a forced shut down into a blue screen that said error, I think it was a USB error. This happened occasionally, maybe once a week. I didn't do anything to fix this as my computer just started right back up, seemingly without any problems. After about 4 weeks of this the computer finally crashed. Upon restarting I would only see a black screen. I then plugged it into an external monitor and the screen on the laptop reappeared but it was magnified; the external screen was the correct resolution and size. I tried to adjsut the screen size on the laptop screen and was unable to alter it. Then I began to fix the problem. After removing and saving my files I re-installed Vista with my recovery discs. I figured that starting over from scratch would fix the screen problem. I know, kind of like fishing with dynamite, a little bit of overkill. Anyhow, it did not fix the problem. My screen was still enlarged on the laptop. I managed to get Vista reloaded, the screen is the correct size and resolution on the external monitor, however, it's still magnified on the laptop. One other note, when I go to the control panel to adjust the screen resolution and ask the computer to highlight which is monitor 1 and which is monitor 2 it highlights both the external screen and the laptop screen as number 1.