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Cannot Turn On My Firewall


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11 replies to this topic

#1 1001help

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Posted 23 January 2015 - 12:19 AM

Hi folks, my computer was infected with malware over a year ago and that issue has since been resolved but there is 1 problem with my computer. I haven't been able to turn on my firewall in a long time. I can't remember if it was caused by this malware infection or if its related, but I'm guessing it has to be. this has been a problem for some time but I just forgot about it until recently.
 
if I go to control panel and click security , then click on windows firewall, this is what I get.

 

http://imgur.com/KAJA30m

 

and if I click "Turn Windows Firewall On or Off" (the top left corner)

 

this pops up

 

http://imgur.com/ijl0V2

 

if I click "Yes"

 

this pops up

 

http://imgur.com/O6nVerm

 

theres like 2 other ways to open the firewall and they don't work either. I just get these error messages.

 

do you know whats causing them? what should I do?


Edited by hamluis, 23 January 2015 - 08:22 AM.
Moved from Firewalls to Am I Infected - Hamluis.


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#2 Broni

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Posted 23 January 2015 - 11:53 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 1001help

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Posted 23 January 2015 - 04:09 PM

Here's the Security Check document

 

 

Results of screen317's Security Check version 0.99.95  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 WinPatrol
 CCleaner     
 Java 7 Update 55  
 Java™ 6 Update 7  
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31  
 Adobe Flash Player     16.0.0.287  
 Adobe Reader 10.1.13 Adobe Reader out of Date!  
 Mozilla Firefox (35.0)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 WinPatrol winpatrol.exe
 BillP Studios WinPatrol WinPatrol.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````
 



#4 1001help

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Posted 23 January 2015 - 04:14 PM

Farbar Service Scanner Document

 

 

Farbar Service Scanner Version: 17-01-2015
Ran by rac (administrator) on 24-01-2015 at 15:11:40
Running from "C:\Users\rac\Downloads"
Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================
"HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\\EnableFirewall" registry value does not exist.


System Restore:
============

System Restore Policy:
========================


Security Center:
============

Security Center Notification Icon =====> HKLM\...\ShellServiceObjects\{FD6905CE-952F-41F1-9A6F-135D9C6622CC}\\"AutoStart" value does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============
Checking Start type iphlpsvc: ATTENTION!=====> Unable to retrieve start type of iphlpsvc. The value does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to retrieve ImagePath of iphlpsvc. The value does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to retrieve ServiceDll of iphlpsvc. The value does not exist.
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Parameters\FirewallPolicy\FirewallRules" registry key. The key does not exist.



File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****



#5 1001help

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Posted 23 January 2015 - 04:27 PM

MiniToolBox Document

 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by rac (administrator) on 24-01-2015 at 15:18:36
Running from "C:\Users\rac\Downloads"
Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.backup.ftp", "203.172.208.214"
"network.proxy.backup.ftp_port", 8080
"network.proxy.backup.socks", "203.172.208.214"
"network.proxy.backup.socks_port", 8080
"network.proxy.backup.ssl", "203.172.208.214"
"network.proxy.backup.ssl_port", 8080
"network.proxy.ftp", "195.59.197.42"
"network.proxy.ftp_port", 3128
"network.proxy.http", "195.59.197.42"
"network.proxy.http_port", 3128
"network.proxy.share_proxy_settings", true
"network.proxy.socks", "195.59.197.42"
"network.proxy.socks_port", 3128
"network.proxy.ssl", "195.59.197.42"
"network.proxy.ssl_port", 3128
"network.proxy.type", 0
========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® 82562V-2 10/100 Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : rac-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.il.comcast.net.
   Description . . . . . . . . . . . : Intel® 82562V-2 10/100 Network Connection
   Physical Address. . . . . . . . . : 00-21-9B-0C-39-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:d:6a80:16e7:49a6:6041:3c28:7f9d(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:d:6a80:16e7:35bc:d490:5e53:cf42(Preferred)
   Link-local IPv6 Address . . . . . : fe80::49a6:6041:3c28:7f9d%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, January 22, 2015 12:16:29 PM
   Lease Expires . . . . . . . . . . : Friday, January 30, 2015 12:16:19 AM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 251666843
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-6F-0B-C5-00-21-9B-0C-39-65
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{C7A5E08C-89FE-437D-B97F-C914E429C4D9}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  2001:558:feed::1



Pinging google.com [173.194.46.99] with 32 bytes of data:

Reply from 173.194.46.99: bytes=32 time=13ms TTL=55

Reply from 173.194.46.99: bytes=32 time=13ms TTL=55



Ping statistics for 173.194.46.99:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 13ms, Maximum = 13ms, Average = 13ms

Server:  UnKnown
Address:  2001:558:feed::1



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=37ms TTL=52

Reply from 98.138.253.109: bytes=32 time=29ms TTL=52



Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 29ms, Maximum = 37ms, Average = 33ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 11 ...00 21 9b 0c 39 65 ...... Intel® 82562V-2 10/100 Network Connection
  1 ........................... Software Loopback Interface 1
 15 ...00 00 00 00 00 00 00 e0  isatap.{C7A5E08C-89FE-437D-B97F-C914E429C4D9}
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 12 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.2     20
         10.0.0.0    255.255.255.0         On-link          10.0.0.2    276
         10.0.0.2  255.255.255.255         On-link          10.0.0.2    276
       10.0.0.255  255.255.255.255         On-link          10.0.0.2    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link          10.0.0.2    296
  169.254.255.255  255.255.255.255         On-link          10.0.0.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11     28 2601:d:6a80:16e7::/64    On-link
 11    276 2601:d:6a80:16e7:35bc:d490:5e53:cf42/128
                                    On-link
 11    276 2601:d:6a80:16e7:49a6:6041:3c28:7f9d/128
                                    On-link
 11    276 fe80::/64                On-link
 11    276 fe80::49a6:6041:3c28:7f9d/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog5 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2015 00:45:08 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 35.0.0.5486, time stamp 0x54af7153, faulting module mozalloc.dll, version 35.0.0.5486, time stamp 0x54af69d4, exception code 0x80000003, fault offset 0x00001425,
process id 0xff8, application start time 0xplugin-container.exe0.

Error: (01/22/2015 00:19:32 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (01/22/2015 00:19:29 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (01/19/2015 05:41:15 PM) (Source: Application Error) (User: )
Description: Faulting application SoundEdit9.exe, version 9.0.2.29, time stamp 0x45812bfb, faulting module sndedit9.dll, version 9.0.2.60, time stamp 0x45811b2a, exception code 0xc0000005, fault offset 0x000403d6,
process id 0x95c, application start time 0xSoundEdit9.exe0.

Error: (01/19/2015 09:31:00 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\RAC\APPDATA\LOCAL\MICROSOFT\WINDOWS\HISTORY\HISTORY.IE5\MSHIST012015011920150120> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (01/19/2015 09:25:19 AM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (01/19/2015 09:25:02 AM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (01/18/2015 04:03:42 AM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (01/18/2015 04:03:41 AM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (12/30/2014 06:31:47 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 34.0.5.5443, time stamp 0x5475dd5d, faulting module mozalloc.dll, version 34.0.5.5443, time stamp 0x5475d664, exception code 0x80000003, fault offset 0x00001425,
process id 0x8e8, application start time 0xplugin-container.exe0.


System errors:
=============
Error: (01/23/2015 11:16:05 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:22:07 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:20:32 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:20:25 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:19:52 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:19:22 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:18:45 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:18:02 PM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:08:25 AM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)

Error: (01/22/2015 00:07:46 AM) (Source: Service Control Manager) (User: )
Description: Windows Firewall5 (0x5)


Microsoft Office Sessions:
=========================
Error: (01/22/2015 00:45:08 PM) (Source: Application Error)(User: )
Description: plugin-container.exe35.0.0.548654af7153mozalloc.dll35.0.0.548654af69d48000000300001425ff801d036711de17f70

Error: (01/22/2015 00:19:32 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (01/22/2015 00:19:29 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (01/19/2015 05:41:15 PM) (Source: Application Error)(User: )
Description: SoundEdit9.exe9.0.2.2945812bfbsndedit9.dll9.0.2.6045811b2ac0000005000403d695c01d034402c01d12c

Error: (01/19/2015 09:31:00 AM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\RAC\APPDATA\LOCAL\MICROSOFT\WINDOWS\HISTORY\HISTORY.IE5\MSHIST012015011920150120

Error: (01/19/2015 09:25:19 AM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (01/19/2015 09:25:02 AM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (01/18/2015 04:03:42 AM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (01/18/2015 04:03:41 AM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (12/30/2014 06:31:47 PM) (Source: Application Error)(User: )
Description: plugin-container.exe34.0.5.54435475dd5dmozalloc.dll34.0.5.54435475d66480000003000014258e801d0248dff2f1a10


CodeIntegrity Errors:
===================================
  Date: 2015-01-19 02:25:39.248
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:38.608
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:37.953
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:37.298
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:36.300
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:35.660
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:35.020
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-19 02:25:34.350
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-05-23 16:22:42.504
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-05-23 16:22:41.257
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
7-Zip 4.65 (HKLM\...\7-Zip) (Version:  - )
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe AIR (Version: 14.0.0.110 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.287 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.287 - Adobe Systems Incorporated)
Adobe Photoshop Elements 11 (HKLM\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 11 (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 11 (HKLM\...\PremElem110) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Premiere Elements 11 (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.13) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Anki (HKLM\...\Anki) (Version:  - )
Apple Application Support (HKLM\...\{3FA365DF-2D68-45ED-8F83-8C8A33E65143}) (Version: 1.1.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}) (Version: 2.6.0.32 - Apple Inc.)
Apple Software Update (HKLM\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.)
ASIO4ALL (HKLM\...\ASIO4ALL) (Version: 2.10 Beta 1 - Michael Tippach)
Bonjour (HKLM\...\{07287123-B8AC-41CE-8346-3D777245C35B}) (Version: 1.0.106 - Apple Inc.)
Browser Address Error Redirector (HKLM\...\{62230596-37E5-4618-A329-0D21F529A86F}) (Version: 1.00.0000 - Dell)
Canon MP Navigator EX 3.0 (HKLM\...\MP Navigator EX 3.0) (Version:  - )
Canon MP250 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP250_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 3.25 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant D850 PCI V.92 Modem (HKLM\...\CNXT_MODEM_PCI_HSF) (Version: 7.74.00 - Conexant)
Dell Best of Web (HKLM\...\{C39A4E1F-9AF1-4FE1-A80E-A5B867FABB42}) (Version: 1.00.0000 - Dell)
Dell Dock (HKLM\...\{F6CB42B9-F033-4152-8813-FF11DA8E6A78}) (Version: 1.0.0 - Dell)
Dell Getting Started Guide (HKLM\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Support Center (HKLM\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.1.08060 - Dell)
Digital Line Detect (HKLM\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.21 - BVRP Software, Inc)
EarthLink Setup Files (HKLM\...\{255909FA-8E58-4BC2-A83A-3C71EB5DD6EC}) (Version: 2008.1.18.0 - EarthLink, Inc.)
EDocs (HKLM\...\{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}) (Version:  - )
Elements 11 Organizer (Version: 11.0 - Adobe Systems Incorporated) Hidden
focus booster (HKLM\...\com.focusboosterapp.focusbooster.air) (Version: 1.3.2 - UNKNOWN)
focus booster (Version: 1.3.2 - UNKNOWN) Hidden
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist 8.0.0.514 (HKLM\...\GoToAssist) (Version:  - )
Intel® PRO Network Connections 12.1.11.0 (HKLM\...\PROSetDX) (Version:  - Intel)
Intel® PRO Network Connections 12.1.11.0 (Version:  - Intel) Hidden
IP Camera Adapter (HKLM\...\{F43D5CA6-1F22-436D-AF64-B254E7F1FC3D}) (Version: 1.0.0 - Pas)
iTunes (HKLM\...\{A6FDF86A-F541-4E7B-AEA0-8849A2A700D5}) (Version: 9.0.2.25 - Apple Inc.)
Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 7 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.)
KeePass Password Safe 2.28 (HKLM\...\KeePassPasswordSafe2_is1) (Version: 2.28 - Dominik Reichl)
KeyScrambler (HKLM\...\KeyScrambler) (Version: 3.3.0.0 - QFX Software Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Modem Diagnostic Tool (HKLM\...\{294EAADF-E50F-4DD8-AD8D-19587EA10512}) (Version: 1.0.24.0 - Dell)
Mozilla Firefox 35.0 (x86 en-US) (HKLM\...\Mozilla Firefox 35.0 (x86 en-US)) (Version: 35.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 35.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.53 - BVRP Software, Inc)
PDFill FREE PDF Writer (HKLM\...\{D1399216-81B2-457C-A0F7-73B9A2EF6902}) (Version: 11.0 - PlotSoft LLC)
Philips Songbird (HKLM\...\Philips Songbird) (Version: 6.1.2265 (2265) - Koninklijke Philips Electronics N.V.)
PRE11 STI Installer (Version: 11.0 - Adobe Systems Incorporated) Hidden
PSE11 STI Installer (Version: 11.0 - Adobe Systems Incorporated) Hidden
QuickTime (HKLM\...\{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}) (Version: 7.65.17.80 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version:  - )
Roxio RecordNow 9 Music Lab (HKLM\...\{0F2FFDCA-43EB-47C0-A02E-D9A2ECF98A8A}) (Version: 9.0.184 - Roxio)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
US-122 MKII / US-144 MKII (HKLM\...\USB_AUDIO_DEusb-audio.deTascam) (Version:  - )
VLC media player 1.0.5 (HKLM\...\VLC media player) (Version: 1.0.5 - VideoLAN Team)
Vodei Multimedia Processor 2.10 (HKLM\...\Vodei Multimedia Processor) (Version: 2.10 - S.V.R. Consulting Ltd.)
WD Drive Utilities (HKLM\...\{F9784E1D-4455-4BFF-A97A-1B1355A4FFDB}) (Version: 1.0.6.3 - Western Digital Technologies, Inc.)
WD Quick View (HKLM\...\{79966948-BECF-4CB1-A79F-E76C830A17D2}) (Version: 2.4.6.3 - Western Digital Technologies, Inc.)
WD Security (HKLM\...\{2B58AB2C-D980-47FD-8633-E360314BA662}) (Version: 1.0.6.3 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{9D86C21F-11DD-4FBD-97CE-AE6BE34D271C}) (Version: 2.4.6.3 - Western Digital Technologies, Inc.)
WD SmartWare Installer (HKLM\...\{1891b882-48f7-442d-98d0-c1ce533f25bd}) (Version: 2.4.6.3 - Western Digital Technologies, Inc.)
Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/11/2009 2.0.0010.00002) (HKLM\...\B81055EA372C9E3EA5000B4BD9585D992D51F1DE) (Version: 08/11/2009 2.0.0010.00002 - Google, Inc.)
WinPatrol (HKLM\...\{4BB7A109-FDB5-45E3-9DB9-ECB2EA7B80EE}) (Version: 28.6.2013.0 - BillP Studios)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 62%
Total physical RAM: 2036.45 MB
Available physical RAM: 768 MB
Total Pagefile: 4316.21 MB
Available Pagefile: 2715.2 MB
Total Virtual: 2047.88 MB
Available Virtual: 1958.05 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:138.96 GB) (Free:48.98 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:5.8 GB) NTFS

========================= Users: ========================================

User accounts for \\RAC-PC

Administrator            ASPNET                   Guest                    
rac                      

========================= Restore Points ==================================

18-01-2015 11:12:16 Installed WD Security
19-01-2015 00:41:59 Installed Steinberg Cubase LE 5
19-01-2015 00:44:37 Installed Steinberg HALionOne
19-01-2015 00:45:01 Installed Steinberg HALionOne Essential Set
19-01-2015 01:04:53 WD SmartWare Installer
19-01-2015 01:47:36 Removed Steinberg Cubase LE 5
19-01-2015 01:49:02 Removed Steinberg HALionOne
19-01-2015 01:49:24 Removed Steinberg HALionOne Essential Set
19-01-2015 07:00:54 Windows Update
19-01-2015 15:18:15 Removed Google Talk Plugin
22-01-2015 06:11:41 Installed Microsoft Fix it 50884
24-01-2015 06:29:32 Windows Update

**** End of log ****
 



#6 1001help

1001help
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  • Members
  • 50 posts
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  • Local time:07:44 PM

Posted 23 January 2015 - 04:55 PM

MBAM Scan Log

 

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/24/2015
Scan Time: 3:31:47 PM
Logfile: mbam scan log.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.23.10
Rootkit Database: v2015.01.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: rac

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 320836
Time Elapsed: 10 min, 45 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#7 1001help

1001help
  • Topic Starter

  • Members
  • 50 posts
  • OFFLINE
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  • Local time:07:44 PM

Posted 23 January 2015 - 05:27 PM

Malwarebytes Anti-Rootkit Logs

 

 

Malwarebytes Anti-Rootkit BETA 1.08.3.1004
www.malwarebytes.org

Database version:
  main:    v2015.01.23.10
  rootkit: v2015.01.14.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
rac :: RAC-PC [administrator]

1/24/2015 4:00:13 PM
mbar-log-2015-01-24 (16-00-13).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 324463
Time elapsed: 15 minute(s), 31 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKU\S-1-5-21-3105360230-1746071042-984510157-1000_Classes\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9} (Hijack.Trojan.Siredef.C) -> Delete on reboot. [b52138c2a0e9c2743ddde51ca35d9769]

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 2135375872, free: 984096768

Downloaded database version: v2015.01.23.10
Downloaded database version: v2015.01.14.01
Downloaded database version: v2014.12.06.01
=======================================
Initializing...
------------ Kernel report ------------
     01/24/2015 15:59:43
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\splz.sys
\SystemRoot\System32\Drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\SCSIPORT.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\DRIVERS\intelide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\DRIVERS\c2scsi.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHelp20.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\e1e6032.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\HSXHWBS2.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\HSX_DPV.sys
\SystemRoot\system32\DRIVERS\HSX_CNXT.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHDA.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\CFRMD.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\hmd.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\tascusb2.sys
\SystemRoot\System32\Drivers\USBD.SYS
\SystemRoot\system32\drivers\tscusb2m.sys
\SystemRoot\system32\drivers\tscusb2a.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\drivers\keyscrambler.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\xaudio.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\WUDFPf.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
IRP handler 0 of \Driver\USBSTOR points to an unknown module
Unhooking enabled.

Scan started
Database versions:
  main:    v2015.01.23.10
  rootkit: v2015.01.14.01

<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xffffffff86be8ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000006a\
Lower Device Object: 0xffffffff869915d8
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xffffffff86a45030
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000069\
Lower Device Object: 0xffffffff86bdd8e0
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xffffffff86bdf030
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000068\
Lower Device Object: 0xffffffff86c54cb8
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff86bdeac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000067\
Lower Device Object: 0xffffffff86d62cb8
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8539e550
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xffffffff851fb528
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)
Load Function returned 0x0
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8539e550, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8539e170, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff8539e550, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff85249918, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff851fb528, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0xffffffffb08d02d0, 0xffffffff8539e550, 0xffffffff84da0ac8
Lower DeviceData: 0xffffffffb1e4e290, 0xffffffff851fb528, 0xffffffff84cd6040
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File user open failed: C:\WINDOWS\SYSTEM32\drivers\sptd.sys (0x00000020)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 18000000

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 96327

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 98304  Numsec = 20971520

    Partition 2 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 21069824  Numsec = 291426304
    Partition file system is NTFS
    Partition is bootable

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 160000000000 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff86bdeac8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86bdd5c8, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86bdeac8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff86d62cb8, DeviceName: \Device\00000067\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff86bdf030, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86a27020, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86bdf030, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff86c54cb8, DeviceName: \Device\00000068\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffffffff86a45030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86c549a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86a45030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff86bdd8e0, DeviceName: \Device\00000069\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xffffffff86be8ac8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86bde7b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86be8ac8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff869915d8, DeviceName: \Device\0000006a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Infected: HKU\S-1-5-21-3105360230-1746071042-984510157-1000_Classes\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9} --> [Hijack.Trojan.Siredef.C]
Scan finished
Creating System Restore point...
Cleaning up...
Executing an action fixdamage.exe...
Success!
Queuing an action fixdamage.exe
Removal successful. No system shutdown is required.
=======================================

 



#8 1001help

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Posted 23 January 2015 - 05:41 PM

Rkill Log

 

 

 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 01/24/2015 04:35:20 PM in x86 mode.
Windows Version: Windows Vista ™ Home Basic Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost

Program finished at: 01/24/2015 04:37:27 PM
Execution time: 0 hours(s), 2 minute(s), and 6 seconds(s)
 

 

 

ps. I realize the date on my computer is wrong.



#9 Broni

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Posted 23 January 2015 - 07:12 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 1001help

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Posted 23 January 2015 - 07:19 PM

ok. thanks. I'll follow those steps now.



#11 1001help

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Posted 23 January 2015 - 08:21 PM

alright, I followed the steps in the guide you linked and I started the topic in the malware removal section.

 

here's a link to it. (to make things easier)

 

http://www.bleepingcomputer.com/forums/t/564283/infected-with-zeroaccess-rootkit-cannot-turn-on-firewall/

 

Thank you for your help! very much appreciated  :thumbup2: 



#12 boopme

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Posted 23 January 2015 - 08:25 PM

Thanks...

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 2 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
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