Hello, I have run into a frustrating and weird issue with my laptop. For the past few days, when I try to use my computer on the battery only, everything is fine and then it suddenly shuts off. It just goes black and I can't turn it on until I plug in the adapter. This leads to me having to log in again. If I didn't save, then I end up losing my work.
I talked to the Samsung Tech Support and they suggested resetting the settings in the BIOS configuration. However, this issue still occurs. I do not want to do a Recovery install just in case there's a hardware problem. I have run Chkdsk to see if there is anything wrong with the hard drive but the result said the filesystem had no errors. When I checked the Intel Rapid Storage Technology window, it said the hard drive was fine. The hard drive did not make any noises either. What could be causing this problem? I've ruled out malware too.
Model - Samsung Ativ Book 6 (NP680Z5E-X01US)
OS: Windows 8.1
Memory: 8 GB (1 Stick) DDR3
Hard Drive - 1 TB (SAMSUNG Spinpoint M8 ST1000LM024)
Video Cards - AMD Radeon HD 8600/8700M & Intel HD Graphics 4000 (Switchable Graphics cards)