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how do I remove vosteran malware?


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19 replies to this topic

#1 picturecar

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Posted 22 January 2015 - 02:49 PM

I did a search here and do not see it.  I downloaded and installed Filezilla and it put it on my system.  It won't uninstall and so I found a site that said how to uninstall manually so I followed it but it reappeared.

 

It is a new win 7X64 install as well.

 

Jim

 



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#2 boopme

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Posted 22 January 2015 - 03:11 PM

Hello, this should get it..


Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 picturecar

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Posted 22 January 2015 - 03:32 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by counter left (administrator) on 22-01-2015 at 14:29:06
Running from "C:\Users\counter left\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82566DM-2 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : counterleft-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® 82566DM-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-21-70-71-5E-E7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::98ed:d6d9:733:7632%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, January 22, 2015 10:51:05 AM
   Lease Expires . . . . . . . . . . : Friday, January 23, 2015 10:51:05 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 251666800
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-52-DC-D4-00-21-70-71-5E-E7
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:208b:2236:9d91:4e6c(Preferred)
   Link-local IPv6 Address . . . . . : fe80::208b:2236:9d91:4e6c%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:80c::1002
      74.125.226.68
      74.125.226.66
      74.125.226.72
      74.125.226.67
      74.125.226.70
      74.125.226.78
      74.125.226.65
      74.125.226.69
      74.125.226.71
      74.125.226.73
      74.125.226.64


Pinging google.com [74.125.226.72] with 32 bytes of data:
Reply from 74.125.226.72: bytes=32 time=13ms TTL=57
Reply from 74.125.226.72: bytes=32 time=11ms TTL=57

Ping statistics for 74.125.226.72:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 13ms, Average = 12ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=83ms TTL=52
Reply from 206.190.36.45: bytes=32 time=85ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 83ms, Maximum = 85ms, Average = 84ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 21 70 71 5e e7 ......Intel® 82566DM-2 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.7     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.7    276
      192.168.1.7  255.255.255.255         On-link       192.168.1.7    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.7    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.7    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.7    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:5ef5:79fb:208b:2236:9d91:4e6c/128
                                    On-link
 12    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::208b:2236:9d91:4e6c/128
                                    On-link
 12    276 fe80::98ed:d6d9:733:7632/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2015 01:09:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: Web Page Maker.exe, version: 3.2.0.236, time stamp: 0x2a425e19
Faulting module name: mshtml.dll, version: 11.0.9600.17207, time stamp: 0x53a22b71
Exception code: 0xc0000005
Fault offset: 0x0000141c
Faulting process id: 0x90c
Faulting application start time: 0xWeb Page Maker.exe0
Faulting application path: Web Page Maker.exe1
Faulting module path: Web Page Maker.exe2
Report Id: Web Page Maker.exe3

Error: (01/22/2015 01:09:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: Web Page Maker.exe, version: 3.2.0.236, time stamp: 0x2a425e19
Faulting module name: mshtml.dll, version: 11.0.9600.17207, time stamp: 0x53a22b71
Exception code: 0xc0000005
Fault offset: 0x0000141c
Faulting process id: 0x91c
Faulting application start time: 0xWeb Page Maker.exe0
Faulting application path: Web Page Maker.exe1
Faulting module path: Web Page Maker.exe2
Report Id: Web Page Maker.exe3

Error: (01/22/2015 10:52:36 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/22/2015 09:49:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/22/2015 11:32:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (01/22/2015 10:51:01 AM) (Source: Service Control Manager) (User: )
Description: The Update Dynamo Combo service failed to start due to the following error:
%%2

Error: (01/22/2015 10:49:39 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (01/22/2015 10:49:39 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (01/22/2015 10:49:36 AM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/22/2015 10:49:30 AM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (01/22/2015 10:49:18 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
discache
SASDIFSV
SASKUTIL
spldr
Wanarpv6

Error: (01/22/2015 10:02:01 AM) (Source: Service Control Manager) (User: )
Description: The Update Dynamo Combo service failed to start due to the following error:
%%2

Error: (01/22/2015 10:01:56 AM) (Source: Service Control Manager) (User: )
Description: The Update Dynamo Combo service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (01/22/2015 10:01:50 AM) (Source: Service Control Manager) (User: )
Description: The Util Dynamo Combo service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (01/22/2015 08:58:21 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================


=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe Photoshop 7.0 (HKLM-x32\...\Adobe Photoshop 7.0) (Version: 7.0 - Adobe Systems, Inc.)
Adobe Reader X (10.1.1) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.1 - Adobe Systems Incorporated)
Angry IP Scanner (HKLM-x32\...\Angry IP Scanner) (Version: 3.3.2 - Angry IP Scanner)
Dropbox (HKCU\...\Dropbox) (Version: 3.0.5 - Dropbox, Inc.)
FileZilla Client 3.10.0.2 (HKLM-x32\...\FileZilla Client) (Version: 3.10.0.2 - Tim Kosse)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.99 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
ICE.TCP Pro (HKLM-x32\...\ICE.TCP Pro) (Version:  - )
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0 (x86 en-US)) (Version: 35.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.4.0 - Mozilla)
Mozilla Thunderbird 31.4.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 31.4.0 (x86 en-US)) (Version: 31.4.0 - Mozilla)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1168 - SUPERAntiSpyware.com)
WSE_Vosteran (HKLM-x32\...\WSE_Vosteran) (Version:  - WSE_Vosteran)

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 3956.61 MB
Available physical RAM: 2492.11 MB
Total Pagefile: 7911.41 MB
Available Pagefile: 6355.35 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.56 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:224.73 GB) (Free:199.69 GB) NTFS

========================= Users: ========================================

User accounts for \\COUNTERLEFT-PC

Administrator            counter left             Guest                    


**** End of log ****
 



#4 picturecar

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Posted 22 January 2015 - 03:43 PM

# AdwCleaner v4.108 - Report created 22/01/2015 at 14:39:21
# Updated 17/01/2015 by Xplode
# Database : 2015-01-22.3 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : counter left - COUNTERLEFT-PC
# Running from : C:\Users\counter left\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : Update Dynamo Combo

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\4cbde52300002dcb
Folder Deleted : C:\Users\counter left\AppData\Local\Temp\Dynamo Combo
Folder Deleted : C:\Users\counter left\Documents\Optimizer Pro
File Deleted : C:\Users\counter left\AppData\Local\Temp\Uninstall.exe

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\WSE_Vosteran
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WSE_Vosteran

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17207

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v35.0 (x86 en-US)


-\\ Google Chrome v39.0.2171.99

[C:\Users\counter left\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\counter left\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [2881 octets] - [22/01/2015 14:33:58]
AdwCleaner[S0].txt - [2216 octets] - [22/01/2015 14:39:21]
 



#5 picturecar

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Posted 22 January 2015 - 03:51 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 7 Professional x64
Ran by counter left on Thu 01/22/2015 at 14:44:26.40
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 01/22/2015 at 14:50:04.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#6 picturecar

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Posted 22 January 2015 - 04:25 PM

C:\Users\counter left\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0Z3R35O6\DynamoCombo[1].dll    a variant of Win32/BrowseFox.O potentially unwanted application    deleted - quarantined
C:\Users\counter left\AppData\Local\Temp\optprosetup.exe    a variant of Win32/OptimizerEliteMax.C potentially unwanted application    deleted - quarantined
C:\Users\counter left\AppData\Local\Temp\851937.Uninstall\uninstaller.exe    Win32/InstallCore.PC potentially unwanted application    deleted - quarantined
C:\Users\counter left\AppData\Local\Temp\893573.Uninstall\uninstaller.exe    Win32/InstallCore.PC potentially unwanted application    deleted - quarantined
C:\Users\counter left\AppData\Local\Temp\is1488139799\64C2F02D_stp.EXE    Win32/BrowseFox.C potentially unwanted application    deleted - quarantined
C:\Users\counter left\AppData\Local\Temp\is1488139799\5D4B7A38_stp\uninstaller.exe    Win32/InstallCore.PC potentially unwanted application    deleted - quarantined
C:\Users\counter left\AppData\Local\Temp\is1488139799\718A56F7_stp\OptimizerPro.exe    Win32/Adware.SpeedingUpMyPC.P application    cleaned by deleting - quarantined
C:\Users\counter left\Downloads\FileZillaSetup (1).exe    a variant of Win32/InstallCore.WC potentially unwanted application    deleted - quarantined
C:\Users\counter left\Downloads\FileZillaSetup.exe    a variant of Win32/InstallCore.WC potentially unwanted application    deleted - quarantined
 



#7 picturecar

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Posted 22 January 2015 - 04:28 PM

Thank you so much for your prompt response.  I posted all the text files in order as I read them.  I think that is everything so far.

 

Jim



#8 boopme

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Posted 22 January 2015 - 05:03 PM

Let s do one more.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions
  • for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 picturecar

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Posted 22 January 2015 - 08:03 PM

I am not at the computer, but I will be back in morning.  I have Malwarebytes and Superanti Spyware already running on the system.

 

Jim



#10 boopme

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Posted 22 January 2015 - 08:04 PM

Ok, no problem update and run both...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 picturecar

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Posted 24 January 2015 - 12:13 AM

Sorry for delay, but the computer I just got from Microcenter, had a bad fan and power supply.  Had them swap out a new one and we swapped drive.  I will do scans tomorrow am.

Jim



#12 picturecar

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Posted 24 January 2015 - 11:40 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 1/24/2015
Scan Time: 9:10:10 AM
Logfile: malwarebyteslog.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.01.24.09
Rootkit Database: v2015.01.14.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: counter left
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 323028
Time Elapsed: 23 min, 25 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 3
PUP.Optional.Vosteran, HKLM\SOFTWARE\CLASSES\APPID\{4CB3598A-82E8-4D1F-983F-061238AE696E}, Quarantined, [b58459a20d7ccc6a2708f8f604fe25db], 
PUP.Optional.Vosteran, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{4CB3598A-82E8-4D1F-983F-061238AE696E}, Quarantined, [b58459a20d7ccc6a2708f8f604fe25db], 
PUP.Optional.Booster.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{1146AC44-2F03-4431-B4FD-889BC837521F}{372ab9f0}, Quarantined, [2118a4578cfd7abc8662dbc051b2e020], 
 
Registry Values: 1
PUP.Optional.Vosteran, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY|AppPath, C:\Program Files (x86)\WSE_Vosteran\\, Quarantined, [d6636b907b0e11257fd20df3ce374fb1]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0


#13 picturecar

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Posted 24 January 2015 - 12:03 PM

Here is last scan with Superantispyware:

 

SUPERAntiSpyware Scan Log
 
Generated 01/24/2015 at 09:58 AM
 
Application Version : 6.0.1168
Database Version : 11722
 
Scan type       : Complete Scan
Total Scan Time : 00:08:22
 
Operating System Information
Windows 7 Professional 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User
 
Memory items scanned      : 538
Memory threats detected   : 0
Registry items scanned    : 63220
Registry threats detected : 0
File items scanned        : 15618
File threats detected     : 0
 
============
 End of Log 
============


#14 boopme

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Posted 25 January 2015 - 05:17 PM

Looks like a good clean of it now.

Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.
You do not have an antivirus installed, that would help prevent this. Try Bitdefender Antivirus Free Edition
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 picturecar

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Posted 30 January 2015 - 06:02 PM

Sorry. not able to get back to computer til tomorrow.

 

Jim






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