Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

vista


  • Please log in to reply
6 replies to this topic

#1 trevorcork

trevorcork

  • Members
  • 346 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ireland
  • Local time:03:40 AM

Posted 22 January 2015 - 05:04 AM

my friend has a dell inspiron the hardrive is dead so he wants it replaced but its totally dead how can i know if its a 32bit or 64bit operating system 



BC AdBot (Login to Remove)

 


m

#2 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:09:40 AM

Posted 22 January 2015 - 05:14 AM

Has the hard drive completely failed (inaccessible)? It would be close to impossible to identify the OS running on it if it's completely dead.

#3 trevorcork

trevorcork
  • Topic Starter

  • Members
  • 346 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ireland
  • Local time:03:40 AM

Posted 22 January 2015 - 05:16 AM

yes its completely dead unfortunately



#4 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:09:40 AM

Posted 22 January 2015 - 05:26 AM

Has there been any reinstallations, or the OS is still the same as it was when it is shipped?

And if it was the same OS, what is the model of the Dell Inspiron?

Edited by Alexstrasza, 22 January 2015 - 05:28 AM.


#5 ianmcqui

ianmcqui

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wigan Lancashire
  • Local time:08:40 AM

Posted 22 January 2015 - 05:34 AM

Hi!

 

Any COA on the machine in question?

 

Digital river has a repositary of Windows ISO downloads, if the product key didn't work on the 64 bit version then maybe it would work on the 32 bit version.

 

How old is the machine can give you apossible clue and finding out what processor is in the machine will tell you for sure if it can do both or just x86 32 bit.

 

What OS was on it to start with? You can always try and super cool the drive and see if it powers up, in some cases where mechanical problems are the cause and the tolerences are way off cooling can work! If there are death clicks then probably no chance.

 

If you could get it going and boot up for long enough system properties will show you what you need to know and product key finder would display your Windows activation code.

 

Regards, Ian.



#6 ianmcqui

ianmcqui

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wigan Lancashire
  • Local time:08:40 AM

Posted 22 January 2015 - 05:58 AM

Hi again, Testdisk and photorec available at www.cgsecurity might be worth a look as they don't I believe have to mount the drive and can just access the file system directly if data recovery is of importance, it's freesoft for all platforms and might be worth a try.

 

Ian.



#7 zcomputerwiz

zcomputerwiz

  • Members
  • 312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:40 AM

Posted 24 January 2015 - 10:00 PM

Which model Dell Inspiron? It usually will show the model right above the keyboard or on a sticker on the bottom of the laptop.


Have you tried turning it off and on again?





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users