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incomplete backup, related to larger drives


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#1 benbrown1428

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Posted 21 January 2015 - 04:25 PM

Hey guys, I am running 7, setting up backups, and I get the following error messages:

 

Backup encountered a problem while backing up file C:\Users\QBDataServiceUser20\Contacts. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\QBDataServiceUser20\Searches. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\QBDataServiceUser23\Contacts. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\QBDataServiceUser23\Searches. Error:(The system cannot find the file specified. (0x80070002))
 
Did a google search and tried a couple of things, no luck. Tried the smaller of 2 drives 500gig vs. 3tb and error is the same. Wondered what the "bleepingcomputer" approach would be.This seems to be a problem with 7 and larger drives. . By the way, this does this error on every "7" computer I have access to. This system here is 7 pro, with 2 external hard drives, a toshiba 500g and a toshiba 3tb. Toshibas website offered some solutions, but I wanted to check with you guys before I did anything.
Thanks, this site is very helpful.
Ben
 


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#2 hamluis

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Posted 21 January 2015 - 04:35 PM

FWIW:  https://social.technet.microsoft.com/Forums/windows/en-US/148b768b-4a25-4c05-a333-447a487d0a44/windows-backup-error-code-0x8100002f?forum=w7itprogeneral .

 

Louis



#3 Wand3r3r

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Posted 21 January 2015 - 04:35 PM

Google is a really handy tool.  You just need to put in the error message. This has nothing to do with the size of the drives that I am aware of.

 

Though your first step is to confirm those folders exist.  I suspect they did not.  Might want to review this:

 

https://support.microsoft.com/kb/979281/en-us






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