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Posted 21 January 2015 - 05:49 AM
Posted 22 January 2015 - 12:16 PM
First, see if changing the Ethernet cable helps. Your motherboard, according the to specs has a Realek 8111E chipset which is Gigabit capable. The tech should have see that from your two images. Realet GBE mean Gigabit.
If a new cable does not work, then try updating the driver here depending on your OS. Create a Restore Point before updating the driver.
Edited by JohnC_21, 22 January 2015 - 12:16 PM.
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