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TechKnownothing-has Combofix questions

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#1 frater dark matter

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Posted 21 January 2015 - 02:40 AM

i was advised to get and try Combofix on my driving me insane malwares and viruses which my Avastarrow-10x10.png! acct. claims they do not have to fix even though I was infected after I bought their product and nearly a year later i get swamped like hell.  I have tried, Spybot, malwarebytes, superantispyware, and lots of others and I am still being sent on up to 3 redirects with almost every click-  and yet after every scan-  I am pronounced clean!
  Reading the warnings was abit scarey as I am not too savvy -yet (I am changing that as I am sick of this technoslavery!)
i watched some youtube Combofix vids- and I am not as spooked at it as I was.  Just few Q's.
1- Can I downloadarrow-10x10.png it tonight and then use it tomarrow or is it a all in right now type of thing?
2- After turning off my antimalwares and Avastarrow-10x10.png! etc.  Do I or should i then reboot in safe mode to download it?
3- Once it is downloaded does it kinda just take off on its own? Or is there a command prompt? (I didn't see or missed that)
4-is there a better Step by Step vid I can watch before downloading you can recommend so I don't miss something important? The         best vid I saw was by a   "  mrizos "
5-  Anything else someone wants to add as a heads up?

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#2 Sintharius


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Posted 21 January 2015 - 02:51 AM


Quoting from the above link:

You should not run ComboFix unless you are specifically asked to by a helper. Also, due to the power of this tool it is strongly advised that you do not attempt to act upon any of the information displayed by ComboFix without supervision from someone who has been properly trained. If you do so, it may lead to problems with the normal functionality of your computer.

#3 quietman7


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Posted 21 January 2015 - 05:57 AM

All discussions about Combofix...how it works, the routines it performs, what it can or cannot do, what the log results mean, future plans, development, etc, are only available in private discussion areas not intended for the general public to read. Why? Safeguarding ComboFix from malware writers is necessary and important so that we can continue to use it without attackers having knowledge how to defeat it. Everything we discuss can be read by the bad guys. As such, our discussion in public areas is limited and sometimes may appear vague or not fully address a specific question so it.

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. We recommend that people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.

Also be aware that using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS, OTL, Zoek and RSIT should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning a strategy for effective disinfection and a determination if using ComboFix is necessary.

While our policy is not to offer advice on running ComboFix unless we asked someone to run it, we are willing to assist with resolving problems caused after using it and we are certainly willing to help with malware disinfection. If that assistance requires running ComboFix, you will be advised what to do in order to get the tool to run properly or investigate any error messages.

If you need individual assistance with a malware infection, please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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