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Installed Panda Wireless usb device, connects, opens one webpage and quits


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5 replies to this topic

#1 Phouglas

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Posted 20 January 2015 - 05:48 PM

So I purchased a Panda wireless usb device from Amazon. Got good reviews. It installs in windows 8.1 fine and sees my network. Connects to network with "Connected"

I load a webpage and it loads one page but then does nothing. Subsequent webpage loads just hang and nothing else connects. Any idea what would be caused my that and how I can fix it? When I run windows diagnose it reports no issue.

Thanks!

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#2 JohnC_21

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Posted 20 January 2015 - 06:39 PM

Hello, and Welcome

 

If you have another wireless adaper built into the computer, then make sure that is disabled in Device Manager. Right click the Panda wireless device in Device Manager. Select Properties and under the details tab select Hardware ID's in the dropdown box. Copy and post the first line in your next post.



#3 Phouglas

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Posted 20 January 2015 - 06:57 PM

USB\VID_148F&PID_5372&REV_0101


Thanks for the help!

#4 JohnC_21

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Posted 20 January 2015 - 07:09 PM

That is not a commom chipset. I thought it may be Atheros, Ralink, or something like that. Does the dongle have a model number? Did you use a driver or did Windows 8 auto-detect it? One thing to try is to disable selective suspend for the USB ports.

 

This is for Windows 7 but the same for Windows 8

 

http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html



#5 Phouglas

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Posted 20 January 2015 - 07:20 PM

It's the Panda wireless PAU06

Windows 8 auto detected and installed drivers. It has a WPS button but though I've heard of that I don't know what that is. As I said it connected to my network but then apart from one web page won't load anything. Wireless in the room is fine.

Here's the Amazon link:

https://www.amazon.com/dp/B00JDVRCI0/ref=cm_sw_r_awd_kbVVub04J6YMP

#6 JohnC_21

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Posted 20 January 2015 - 07:46 PM

Did you try disabling selective suspend? See if that helps. If not, type CMD in the search box. Right click Run as Administrator. Type the following commands followed by enter. Reboot. Create a restore point before typing the commands.

netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled

I still need to do some research on the driver. I think it's a ralink chipset.

 

Edit: It is Ralink. Go to Pandas driver page and download the Windows driver. First link. When you install it, You can also install the Ralink wireless software which I would do.


Edited by JohnC_21, 20 January 2015 - 07:51 PM.





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