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Windows cannot access the specified device, path or file.


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#1 Graphicool1

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Posted 20 January 2015 - 07:12 AM

Hi All

 

I have a Microsoft programme that I have been using with various new PC updates and builds. From XP to Win7 Professional 64 bit. It's been many years since MS ceased updates and disowned it. But I last used it a few days ago on Sunday and all was fine, until yesterday. When I clicked on the icon the following was what I was told...

 

"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

 

I went on the internet to look for an answer and it would seem that people have been having this problem, with various programmes since at least 2007. I tried some of the solutions that were suggested, initially by MS themselves and then others. Not unexpectedly all the suggestions centered around 'Permissions'. Sadly though none worked for me. So today I thought I'll just uninstall and reinstall, but this time on a different drive. I finished, rebooted, clicked on the icon...

 

"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

 

The programme in question is 'Microsoft Picture It! 2'. There have been other versions since this one and I also own the last one they released before calling it a day. However, in my opinion version 2 couldn't be beaten, only into apparently submission!.

 

So, I thought this is where 'Bleeping Computer' comes in. Any thoughts on this problem will be most welcome.

 

 



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#2 M. de Jager

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Posted 20 January 2015 - 08:12 AM

What folder, or path are you trying to open?

 

Are you administrator? How are the permissions for it?



#3 Graphicool1

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Posted 20 January 2015 - 09:57 AM

I'm trying to open Microsoft Picture It! an art & photo editing programme.

 

Yes I am the administrator. 'Full Control'.


Edited by Graphicool1, 20 January 2015 - 09:59 AM.


#4 JohnC_21

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Posted 20 January 2015 - 10:02 AM

Right click the program shortcut > Run as Administrator. See if that works.



#5 Phantom010

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Posted 20 January 2015 - 10:04 AM

When trying to open the program, is it from a link on your desktop or start menu?

 

If so, try opening the program from its folder in the "Program Files" folder on your C drive.


Edited by Phantom010, 20 January 2015 - 10:04 AM.


#6 Graphicool1

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Posted 20 January 2015 - 10:17 AM

JohnC_21

 

"Right click the program shortcut > Run as Administrator. See if that works."

 

It just says the same.

 

Phantom010

 

"is it from a link on your desktop"... Yes

 

 

"try opening the program from its folder in the "Program Files"... Same Message



#7 JohnC_21

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Posted 20 January 2015 - 10:29 AM

I am assuming you have already right clicked the program exe file and checked the Security tab for permissions. Is there an UNBlock button when you right click the program exe file and select Properties?

 

cantacs2.jpg



#8 Graphicool1

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Posted 20 January 2015 - 11:06 AM

JohnC_21

 

Unfortunately 'No' unblock button, that would be too easy. :-)



#9 Phantom010

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Posted 20 January 2015 - 11:12 AM

You could try adding the following .lnk file association fix to your registry. As everybody would tell you, first back up your registry before running the fix... All it does, is reset the default .lnk file association:

 

LNK_Fix

 

(scanned with VirusTotal HERE...)

 

Restart your computer when done.



#10 Graphicool1

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Posted 20 January 2015 - 11:16 AM

I got this programme in 1997, you don't think that it might be programmed to expire after a certain time, do you? For the past couple of years a few of the things it used to do haven't even been showing in the programme. Things like 'Mirror Image' and 'Rotate'.



#11 Phantom010

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Posted 20 January 2015 - 11:21 AM

I got this programme in 1997, you don't think that it might be programmed to expire after a certain time, do you? For the past couple of years a few of the things it used to do haven't even been showing in the programme. Things like 'Mirror Image' and 'Rotate'.

 

Some options may simply not work in the newer operating systems, or after Windows updates. I don't think it can expire. And it was running last Sunday.



#12 Graphicool1

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Posted 20 January 2015 - 11:46 AM

OK sorry about the delay, the Virus Total showed all green ticks.

 

The lnk.fix didn't help, but then I never thought it would make any difference. Owing to the fact that it isn't only the desktop shortcut icon link that brings up that message. That message appears even if I click on the original icon in the programme files.



#13 Phantom010

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Posted 20 January 2015 - 11:54 AM

It was a long shot, I know. But, I've seen those file association fixes do miracles. :)



#14 Phantom010

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Posted 20 January 2015 - 11:55 AM

Having problems opening any other programs on your computer?



#15 JohnC_21

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Posted 20 January 2015 - 11:58 AM

Try running the program in compatibility mode. http://www.sevenforums.com/tutorials/316-compatibility-mode.html




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