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Virusheal


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15 replies to this topic

#1 dragonfly5465

dragonfly5465

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  • Local time:12:02 AM

Posted 19 January 2015 - 04:07 PM

hi,

 

I think my laptop is infected with this virus.

 

I was using my laptop earlier, when my browser (Google chrome) froze.

 

The website redirected to filestore321.com, and a popup appeared with a message:

 

---------------------------

www.virusheal.com

 

error code:053697147283

 

system detected 2 potentually malicious viruses.  contact removal support at 0-800-652-8283.  

(I'm not stupid enough to phone this)

---------------------------

 

It say's it has detected adware.dealply.

 

Just to clarify I have not installed virusheal or run this program.

 

I ran malwarebytes right away but it did not detect anything.

 

The only way I could close the browser was to us Ctrl+Alt-Delete and end task.

 

I found this http://www.bleepingcomputer.com/forums/t/58129/how-to-remove-spyheal-spyheals-or-virusheal-removal-instructions/  but it is from 2006 and I couldn't find the program it says to use.

 

also if I type Filestore321 into my browser I get filestore321.com/download.php?id=b9dbbc58  underneath in green text (like how websites I've been to would appear)

 

thanks in advance for any help 



BC AdBot (Login to Remove)

 


#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 19 January 2015 - 04:16 PM

Boot into safemode with networking, if needed to run these scans.
How to start Windows in Safe Mode or Safe Mode with ...
 
 
 
 
Step 1: Minitoolbox.
 
Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Inst***ed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 
Step 2: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.
  • Shut down your anti-virus, anti-spyware, and firew*** software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatic***y open.
  • Please post the JRT log.
Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.
  • Close *** open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatic***y. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

LOr0Gd7.png

Hit Ok.

sYFsqHx.png

Hit next make sure to leave *** items checked, for removal.

8NcZjGc.png


The Program will close *** open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select *** items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt
Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatic***y c***ed checkup.txt; please post the contents of that document
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post *** requested logs.

Edited by InadequateInfirmity, 19 January 2015 - 05:32 PM.


#3 dragonfly5465

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Posted 19 January 2015 - 05:27 PM

thank you for your fast reply 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by lisa (administrator) on 19-01-2015 at 21:35:51
Running from "C:\Users\lisa\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
::1             localhost
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : lisa-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
   Physical Address. . . . . . . . . : 00-1C-BF-9E-1E-5C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::112:2194:aec6:c7d6%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 19 January 2015 21:32:02
   Lease Expires . . . . . . . . . . : 20 January 2015 21:32:02
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 167779519
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-30-FD-63-00-1D-09-B6-4D-EE
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
   Physical Address. . . . . . . . . : 00-1D-09-B6-4D-EE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.home
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 13:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{F5B218BD-DB87-4C75-93C5-5F840E5687B0}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 14:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  BThomehub.home
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2a00:1450:4009:801::2000
 216.58.210.78
 
 
 
Pinging google.com [216.58.210.78] with 32 bytes of data:
 
Reply from 216.58.210.78: bytes=32 time=20ms TTL=55
 
Reply from 216.58.210.78: bytes=32 time=20ms TTL=55
 
 
 
Ping statistics for 216.58.210.78:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 20ms, Maximum = 20ms, Average = 20ms
 
Server:  BThomehub.home
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=170ms TTL=47
 
Reply from 206.190.36.45: bytes=32 time=169ms TTL=47
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 169ms, Maximum = 170ms, Average = 169ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 10 ...00 1c bf 9e 1e 5c ...... Intel® PRO/Wireless 3945ABG Network Connection
  9 ...00 1d 09 b6 4d ee ...... Broadcom 440x 10/100 Integrated Controller
  1 ........................... Software Loopback Interface 1
  8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 17 ...00 00 00 00 00 00 00 e0  isatap.home
 15 ...00 00 00 00 00 00 00 e0  isatap.{F5B218BD-DB87-4C75-93C5-5F840E5687B0}
 16 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.64     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.64    281
     192.168.1.64  255.255.255.255         On-link      192.168.1.64    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.64    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.64    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.64    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    281 fe80::/64                On-link
 10    281 fe80::112:2194:aec6:c7d6/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/19/2015 09:32:12 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (01/18/2015 04:03:49 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (01/18/2015 04:03:48 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (01/13/2015 08:01:03 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (01/13/2015 08:01:01 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (01/10/2015 09:30:53 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (01/10/2015 09:30:52 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
 
System errors:
=============
Error: (01/19/2015 09:33:10 PM) (Source: Service Control Manager) (User: )
Description: MpFilter
spldr
Wanarpv6
 
Error: (01/19/2015 09:33:10 PM) (Source: Service Control Manager) (User: )
Description: Microsoft Network Inspection SystemMicrosoft Malware Protection Driver%%31
 
Error: (01/19/2015 09:33:10 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068
 
Error: (01/19/2015 09:32:18 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (01/19/2015 09:32:17 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (01/19/2015 09:32:15 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}
 
Error: (01/19/2015 09:32:12 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (01/19/2015 09:32:04 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (01/19/2015 09:31:54 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
 
Feature: %%834
 
Error Code: 0x8007043c
 
Error description: This service cannot be started in Safe Mode 
 
Reason: %%858
 
Error: (01/19/2015 09:30:21 PM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2
 
 
Microsoft Office Sessions:
=========================
Error: (01/19/2015 09:32:12 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (01/18/2015 04:03:49 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (01/18/2015 04:03:48 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (01/13/2015 08:01:03 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (01/13/2015 08:01:01 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
Error: (01/10/2015 09:30:53 PM) (Source: Perflib)(User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4
 
Error: (01/10/2015 09:30:52 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-01-19 21:30:35.951
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 20:26:25.519
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 20:26:24.951
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:57:52.812
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:57:52.391
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:57:51.907
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:57:51.501
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:50:32.739
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:50:32.314
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-01-19 19:50:31.869
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 2.1.5 - Hewlett-Packard) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe Digital Editions 4.0 (HKLM\...\Adobe Digital Editions 4.0) (Version: 4.0.2 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM\...\Advanced Audio FX Engine) (Version:  - )
Advanced Video FX Engine (HKLM\...\Advanced Video FX Engine) (Version:  - )
AIO_Scan (Version: 90.0.222.000 - Hewlett-Packard) Hidden
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
AudibleManager (HKLM\...\AudibleManager) (Version: 5468916.-2.2001432758.2001431772 - Audible, Inc.)
Broadcom Management Programs (HKLM\...\{C99C0593-3B48-41D9-B42F-6E035B320449}) (Version: 10.15.03 - Broadcom Corporation)
Browser Address Error Redirector (HKLM\...\{62230596-37E5-4618-A329-0D21F529A86F}) (Version: 1.00.0000 - Dell)
BT Desktop Help (HKLM\...\BT Desktop Help) (Version:  - )
BTHomeHub (HKLM\...\BTHomeHub) (Version:  - British Telecommunications Plc.)
BufferChm (Version: 90.0.146.000 - Hewlett-Packard) Hidden
calibre (HKLM\...\{C727544A-23E0-41A8-9901-2353CE3FE62A}) (Version: 2.14.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
Conexant HDA D330 MDC V.92 Modem (HKLM\...\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F) (Version:  - )
Copy (Version: 90.0.146.000 - Hewlett-Packard) Hidden
CustomerResearchQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Getting Started Guide (HKLM\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 5.12.0.3 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1.102.7 - Alps Electric)
Dell Webcam Center (HKLM\...\Dell Webcam Center) (Version:  - )
Dell Webcam Manager (HKLM\...\Dell Webcam Manager) (Version:  - )
Destination Component (Version: 090.000.091.086 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 90.0.205.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
Digital Line Detect (HKLM\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.21 - BVRP Software, Inc)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.1.100 - DivX, LLC)
DJ_AIO_ProductContext (Version: 90.0.236.000 - Hewlett-Packard) Hidden
DJ_AIO_Software (Version: 90.0.222.000 - Hewlett-Packard) Hidden
DJ_AIO_Software_min (Version: 90.0.222.000 - Hewlett-Packard) Hidden
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
eSupportQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
F2100 (Version: 90.0.222.000 - Hewlett-Packard) Hidden
F2100_doccd (Version: 90.0.222.000 - Hewlett-Packard) Hidden
F2100_Help (Version: 90.0.222.000 - Hewlett-Packard) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 39.0.2171.99 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist Corporate (Version: 9.0.570 - Citrix) Hidden
HP Customer Participation Program 9.0 (HKLM\...\HPExtendedCapabilities) (Version: 9.0 - HP)
HP Deskjet All-In-One Software 9.0 (HKLM\...\{FA8A44D7-3E8A-4034-9C4F-088FA6B72BC4}) (Version: 9.0 - HP)
HP Imaging Device Functions 9.0 (HKLM\...\HP Imaging Device Functions) (Version: 9.0 - HP)
HP Photosmart Essential 2.01 (HKLM\...\HP Photosmart Essential) (Version: 2.01 - HP)
HP Photosmart Essential2.01 (Version: 1.01.0000 - Hewlett-Packard) Hidden
HP Product Assistant (Version: 100.000.001.000 - Hewlett-Packard) Hidden
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 9.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 9.0 - HP)
HP Update (HKLM\...\{787D1A33-A97B-4245-87C0-7174609A540C}) (Version: 5.002.005.003 - Hewlett-Packard)
HPProductAssistant (Version: 90.0.146.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM\...\{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}) (Version: 2.2.0.0000 - Hewlett Packard Development Company L.P.)
Internet From BT (HKLM\...\{6FFB40A5-7F7D-4A32-8905-3CDF962EE1E4}) (Version:  - )
Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ SE Runtime Environment 6 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160000}) (Version: 1.6.0.0 - Sun Microsystems, Inc.)
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM\...\Kobo) (Version: 3.2.2 - Kobo Inc.)
Laptop Integrated Webcam Driver (1.04.01.1011)   (HKLM\...\Creative OEM002) (Version:  - )
Live! Cam Avatar Creator (HKLM\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.5.3104.1 - Creative)
Live! Cam Avatar v1.0 (HKLM\...\{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}) (Version: 1.0 - Creative)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (Version: 90.0.146.000 - Hewlett-Packard) Hidden
MediaDirect (HKLM\...\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}) (Version: 3.5 - Dell)
Mesh Runtime (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Excel Viewer (HKLM\...\{95120000-003F-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Search Enhancement Pack (Version: 3.0.133.0 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Modem Diagnostic Tool (HKLM\...\{F63A3748-B93D-4360-9AD4-B064481A5C7B}) (Version: 1.0.20.0 - Dell)
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.44 - BVRP Software, Inc)
NOOK for PC (HKLM\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.5 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.172.1357 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.1 - NVIDIA Corporation) Hidden
NVIDIA PhysX (Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA Update 16.18.9 (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.18.9 - NVIDIA Corporation) Hidden
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
OpenOffice.org 3.3 (HKLM\...\{82AF3E91-57E1-4754-84D0-40A46E2479AB}) (Version: 3.3.9567 - OpenOffice.org)
OutlookAddinSetup (HKLM\...\{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}) (Version: 1.0.0 - CyberLink)
PSSWCORE (Version: 2.01.0000 - Hewlett-Packard) Hidden
QuickSet (HKLM\...\{7F0C4457-8E64-491B-8D7B-991504365D1E}) (Version: 8.0.11 - Dell Inc.)
QuickTime (HKLM\...\QuickTime) (Version:  - )
RealPlayer Basic (HKLM\...\RealPlayer 6.0) (Version:  - )
Roxio Creator Audio (HKLM\...\{83FFCFC7-88C6-41c6-8752-958A45325C82}) (Version: 3.3.0 - Roxio)
Roxio Creator BDAV Plugin (HKLM\...\{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}) (Version: 3.3.0 - Roxio)
Roxio Creator Copy (HKLM\...\{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}) (Version: 3.3.0 - Roxio)
Roxio Creator Data (HKLM\...\{0D397393-9B50-4c52-84D5-77E344289F87}) (Version: 3.3.0 - Roxio)
Roxio Creator DE (HKLM\...\{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}) (Version: 3.3.0 - Roxio)
Roxio Creator Tools (HKLM\...\{0394CDC8-FABD-4ed8-B104-03393876DFDF}) (Version: 3.3.0 - Roxio)
Roxio Express Labeler (HKLM\...\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 2.1.0 - Roxio)
Roxio MyDVD DE (HKLM\...\{D639085F-4B6E-4105-9F37-A0DBB023E2FB}) (Version: 9.0.116 - Roxio, Inc.)
Roxio Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Roxio)
RTC Client API v1.2 (HKLM\...\{44CDBD1B-89FB-4E02-8319-2A4C550F664A}) (Version: 1.2.0000 - Microsoft)
Scan (Version: 9.0.0.0 - Hewlett-Packard) Hidden
Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden
Shared C Run-time for x86 (Version: 10.0.0 - McAfee) Hidden
SHIELD Wireless Controller Driver (Version: 16.18.9 - NVIDIA Corporation) Hidden
SmartWebPrinting (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Sonic Activation Module (Version: 1.0 - Sonic Solutions) Hidden
Status (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Taito Legends (HKLM\...\{44863FE1-AE61-4C81-9BF6-FBC467785D32}) (Version: 1.00.000 - )
Toolbox (Version: 90.0.146.000 - Hewlett-Packard) Hidden
TrayApp (Version: 90.0.146.000 - Hewlett-Packard) Hidden
UnloadSupport (Version: 9.0.0 - Hewlett-Packard) Hidden
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
User's Guides (HKLM\...\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}) (Version:  - )
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
VideoToolkit01 (Version: 90.0.146.000 - Hewlett-Packard) Hidden
WebReg (Version: 90.0.146.000 - Hewlett-Packard) Hidden
WIDCOMM Bluetooth Software 6.0.1.3100 (HKLM\...\{A13E07E1-A423-44FB-9DEE-B24C75C1BAF2}) (Version: 6.0.1.3100 - Dell)
Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM\...\{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}) (Version: 14.0.8064.206 - Microsoft Corporation)
Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Mobile Device Center (HKLM\...\{904CCF62-818D-4675-BC76-D37EB399F917}) (Version: 6.1.6965.0 - Microsoft Corporation)
Windows Mobile Device Center Driver Update (HKLM\...\{E7044E25-3038-4A76-9064-344AC038043E}) (Version: 6.1.6965.0 - Microsoft Corporation)
Windows Mobile Device Updater Component (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zoo Tycoon 2 - African Adventure (HKLM\...\InstallShield_{CE7062BD-BE6F-4153-9654-3D72D0C1CC17}) (Version: 1.00.0000 - Microsoft Game Studios)
Zoo Tycoon 2 - African Adventure (Version: 1.00.0000 - Microsoft Game Studios) Hidden
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)
Zune (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (CHS) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (CHT) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (CSY) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (DAN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (DEU) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (ELL) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (ESP) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (FIN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (FRA) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (HUN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (IND) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (ITA) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (JPN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (KOR) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (MSL) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (NLD) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (NOR) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (PLK) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (PTB) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (PTG) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (RUS) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (SVE) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 33%
Total physical RAM: 2045.31 MB
Available physical RAM: 1361.46 MB
Total Pagefile: 4325.89 MB
Available Pagefile: 3821.72 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.42 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:136.43 GB) (Free:71.97 GB) NTFS
2 Drive d: (DATAPART1) (Fixed) (Total:149.05 GB) (Free:117.72 GB) NTFS
3 Drive e: (RECOVERY) (Fixed) (Total:10 GB) (Free:4.16 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LISA-PC
 
Administrator            ASPNET                   Guest                    
lisa                     
 
 
**** End of log ****
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows Vista ™ Home Premium x86
Ran by lisa on 19/01/2015 at 21:40:48.17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Windows\System32\Tasks\pcdeventlaunchertask"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\pcdr"
Successfully deleted: [Folder] "C:\Users\lisa\AppData\Roaming\pcdr"
Successfully deleted: [Folder] "C:\Users\lisa\appdata\locallow\pcdr"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 19/01/2015 at 21:42:30.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
# AdwCleaner v4.108 - Report created 19/01/2015 at 22:11:23
# Updated 17/01/2015 by Xplode
# Database : 2015-01-18.1 [Live]
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : lisa - LISA-PC
# Running from : C:\Users\lisa\Downloads\adwcleaner_4.108.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16599
 
 
-\\ Google Chrome v
 
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : hbcennhacfaagdopikcegfcobcadeocj
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : icdlfehblmklkikfigmjhbmmpmkmpooj
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : mhkaekfpcppmmioggniknbnbdbcigpkk
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : pfndaklgolladniicklehhancnlgocpp
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : nfengeggddojhakldhlpjdlddgkkjkdd
[C:\Users\lisa\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : apjkpjchfbckhjhokinlgdbmibpbbjak
 
*************************
 
AdwCleaner[R0].txt - [8936 octets] - [23/03/2014 18:11:10]
AdwCleaner[R10].txt - [2267 octets] - [25/09/2014 16:01:38]
AdwCleaner[R11].txt - [2430 octets] - [05/10/2014 09:57:43]
AdwCleaner[R12].txt - [2504 octets] - [28/10/2014 19:24:02]
AdwCleaner[R13].txt - [4477 octets] - [11/01/2015 17:03:35]
AdwCleaner[R14].txt - [3201 octets] - [19/01/2015 21:45:59]
AdwCleaner[R1].txt - [8996 octets] - [23/03/2014 19:46:00]
AdwCleaner[R2].txt - [934 octets] - [04/04/2014 19:57:40]
AdwCleaner[R3].txt - [1052 octets] - [16/04/2014 17:07:13]
AdwCleaner[R4].txt - [1173 octets] - [07/05/2014 13:21:21]
AdwCleaner[R5].txt - [2461 octets] - [21/05/2014 15:52:46]
AdwCleaner[R6].txt - [1701 octets] - [27/06/2014 19:17:29]
AdwCleaner[R7].txt - [2260 octets] - [14/07/2014 16:54:08]
AdwCleaner[R8].txt - [2137 octets] - [15/08/2014 12:58:57]
AdwCleaner[R9].txt - [2080 octets] - [05/09/2014 09:49:37]
AdwCleaner[S0].txt - [9053 octets] - [23/03/2014 20:02:00]
AdwCleaner[S10].txt - [2457 octets] - [05/10/2014 11:25:46]
AdwCleaner[S11].txt - [2529 octets] - [28/10/2014 20:49:54]
AdwCleaner[S12].txt - [4538 octets] - [11/01/2015 19:31:51]
AdwCleaner[S13].txt - [2547 octets] - [19/01/2015 22:11:23]
AdwCleaner[S1].txt - [994 octets] - [04/04/2014 22:27:16]
AdwCleaner[S2].txt - [1114 octets] - [16/04/2014 17:11:33]
AdwCleaner[S3].txt - [1235 octets] - [07/05/2014 14:26:52]
AdwCleaner[S4].txt - [2554 octets] - [21/05/2014 16:45:23]
AdwCleaner[S5].txt - [1772 octets] - [27/06/2014 19:20:21]
AdwCleaner[S6].txt - [2341 octets] - [14/07/2014 17:07:36]
AdwCleaner[S7].txt - [2096 octets] - [15/08/2014 13:14:49]
AdwCleaner[S8].txt - [2102 octets] - [05/09/2014 09:58:16]
AdwCleaner[S9].txt - [2223 octets] - [25/09/2014 17:02:26]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S13].txt - [3147 octets] ##########
 
 
the link for step 4 is not working, should I just skip it and move to step 5?
 
I'll have to do the rest tomorrow as it's getting late here.
 
 

Edited by dragonfly5465, 19 January 2015 - 05:28 PM.


#4 InadequateInfirmity

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Posted 19 January 2015 - 05:31 PM

Link Fixed.

Edited by InadequateInfirmity, 19 January 2015 - 05:33 PM.


#5 dragonfly5465

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Posted 20 January 2015 - 06:36 AM

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 
 
Adware Removal Tool v3.9
Time: 2015_01_20_09_42_34
OS: Windows 7 - 32 Bit
Account Name: lisa
U0L0S22
 
\\\\\\\\\\\\\\\\\\\\\\\ Repair Logs \\\\\\\\\\\\\\\\\\\\\\
 
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}:masterclsid
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{472734EA-242A-422B-ADF8-83D1E48CC825}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}:dllname
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}:dllname
Deleted - RegistryValueData - HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes:url
Deleted - RegistryValueData - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\UserData\S-1-5-18\Components\BEABAA33A5E68374DBF197F2A00CD011:a28b4d68debaa244eb686953b7074fef
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:c:\program files\ask.com\updater\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:c:\program files\ask.com\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\chrome\content\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\chrome\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\chrome\skin\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\defaults\preferences\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\defaults\
Deleted - RegistryValue - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer\Folders:d:\firefox\toolbar@ask.com\searchplugins\
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{2EECD738-5844-4A99-B4B6-146BF802613B}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{472734EA-242A-422B-ADF8-83D1E48CC825}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Deleted - RegistryKey - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility:{98889811-442D-49DD-99D7-DC866BE87DBC}
 
\\ Finished
 
 
 
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.0.6002 Windows Vista Service Pack 2 x86
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_34
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 2144661504, free: 1390428160
 
Downloaded database version: v2015.01.20.03
Downloaded database version: v2015.01.14.01
Downloaded database version: v2014.12.06.01
=======================================
Initializing...
------------ Kernel report ------------
     01/20/2015 09:57:27
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\DRIVERS\intelide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iastorv.sys
\SystemRoot\system32\drivers\iastor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHelp20.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw4v32.sys
\SystemRoot\system32\DRIVERS\bcm4sbxp.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\rimmptsk.sys
\SystemRoot\system32\DRIVERS\rimsptsk.sys
\SystemRoot\system32\DRIVERS\rixdptsk.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.01.20.03
  rootkit: v2015.01.14.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8507ea10, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8507e630, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff8507ea10, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff8501c030, DeviceName: \Device\Ide\IAAStorageDevice-0\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 28000000
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 240912
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 241664  Numsec = 20971520
 
    Partition 2 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 21213184  Numsec = 286121984
    Partition file system is NTFS
    Partition is bootable
 
    Partition 3 type is Extended with LBA (0xf)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 307335168  Numsec = 5242880
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffffff85a3e030, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff85a3ed18, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff85a3e030, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff8501f030, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 96C3DCEF
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 312576000
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 160041885696 bytes
Sector size: 512 bytes
 
Done!
Infected: HKU\S-1-5-21-4010565905-1324089968-1000759754-1000_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} --> [Trojan.Poweliks.B]
Infected: HKU\S-1-5-21-4010565905-1324089968-1000759754-1000_Classes\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9} --> [Hijack.Trojan.Siredef.C]
Scan finished
Creating System Restore point...
Could not create restore point...
Cleaning up...
Executing an action fixdamage.exe...
Success!
Queuing an action fixdamage.exe
Executing an action cmd.exe...
Success!
Executing an action cmd.exe...
Success!
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================
 
 
 
 

 Results of screen317's Security Check version 0.99.93  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 CCleaner     
 Java 7 Update 51  
 Java™ SE Runtime Environment 6 
 Java version 32-bit out of Date! 
 Adobe Flash Player 16.0.0.257  
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome (39.0.2171.95) 
 Google Chrome (39.0.2171.99) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0 % 
````````````````````End of Log`````````````````````` 
 


#6 InadequateInfirmity

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Posted 20 January 2015 - 09:33 AM

Step 1: 9-Lab Scan

 

Download 9-Lab Removal Tool. from one of the links below.

CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
 

Install the program onto your computer, then right click the icon RRXH2ZG.jpg run as administrator.

Go to the Update tab and update the program.

ZT1y9rP.png

Now go to the scanner tab and select Full Scan.

k68m97f.png

Upon Scan Completion Click Show Results.

FihDIFx.png

Now click the Clean button.

eCCJKcA.png

Once done cleaning you can go to the logs tab double click it and copy paste in your next reply.

 

 

Step 2: Eset Scan

 

Disable your antivirus prior to running this scan.

 

 

 esetonlinebtn.png

 

  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.


#7 dragonfly5465

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Posted 20 January 2015 - 01:17 PM

9-lab Removal Tool 1.0.0.25 BETA
9-lab.com
 
Database version: 93.27854
 
Windows Vista Service Pack 2 (Version 6.0, Build 6002, 32-bit Edition)
Internet Explorer 9.0.8112.16421
lisa :: LISA-PC not implemented yet
 
20/01/2015 14:59:42
9lab-log-2015-01-20 (14-59-42).txt
 
Scan type: 
Objects scanned: 39455
Time Elapsed: 1 h 39 m
 
Registry Keys detected: 3
Malware.RPL.Gen.bot [\software\classes\.exe]
Virtool.RPL.Gen.rc [\yt.ytnavassistplugin.1]
Virtool.RPL.Gen.rc [\yt.ytnavassistplugin]
 
 
Files detected: 2
Malware.RPL.Gen.bot [\software\classes\.exe]
Virtool.RPL.Gen.rc [\yt.ytnavassistplugin.1]
Virtool.RPL.Gen.rc [\yt.ytnavassistplugin]
Malware.Win32.Gen.sm!s2 [C:\Users\lisa\Documents\Clean up tools\MiniToolBox.exe]
Malware.Win32.Gen.sm!s2 [C:\Users\lisa\Downloads\MiniToolBox.exe]


#8 InadequateInfirmity

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Posted 20 January 2015 - 03:49 PM

Eset Scan when ready.



#9 dragonfly5465

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Posted 20 January 2015 - 04:09 PM

eset is still only 30% done,  will post results tomorrow after work,

 

thanks for all your help.



#10 InadequateInfirmity

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Posted 20 January 2015 - 04:11 PM

No problem. :)



#11 dragonfly5465

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Posted 21 January 2015 - 10:01 AM

eset found this:

 

C:\Program Files\Adware-Removal-Tool\ARTP3.exe MSIL/FakeTool.PS trojan cleaned by deleting - quarantined


#12 InadequateInfirmity

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Posted 21 January 2015 - 11:10 AM

How is your machine?



#13 dragonfly5465

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Posted 21 January 2015 - 02:07 PM

It seem to be working well now, but was very slow to start-up.

 

Thanks for all you help



#14 InadequateInfirmity

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Posted 21 January 2015 - 06:41 PM

Let me know how things are after this, we can work on it more if needed.

 

 

Download System Ninja To remove junk files from your machine. Get the portable version, it must be ran from inside the folder.

TooWiz Smart Defrag Obviously to defrag.

Qualys BrowserCheck To update plugins.

Safe Browsing Tool Web of trust to keep away from shady sites.

Unchecky  To avoid bundled software.

Adblock Plus  To browse the web ad free.

Malwarebytes Anti-Exploit To block Zero day attacks.

Malwarebytes | StartUpLITE To disable un-needed start ups.

 

 

 

Download DelFix by "Xplode" to your Desktop.
Right Click the tool and Run as Admin ( Xp Users Double Click)
Put a check mark next the items below:


Remove disinfection tools
Create registry backup
Purge System Restore




Now click on "Run" button.
allow the program to complete its work.
all the tools we used will be removed.
Tool will create and open a log report (DelFix.txt)
Note: The report can be located at the following location C:\DelFix.txt



#15 dragonfly5465

dragonfly5465
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Posted 22 January 2015 - 10:09 AM

Hi, I've just run system ninja and it has picked up alot of things, including windows backup files and updates for my graphics driver, I'm not sure if I should delete these things.?

 

Also, I ran a defrag last weekend (the one that's comes with windows), so do I need to do the defrag you mentioned or can I skip that?






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