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Still infected, bowsers hijacked, uninstall programs not working , Third thread


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#1 sweb

sweb

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Posted 19 January 2015 - 11:47 AM

I was being helped for a month now in 2 other threads and have now been directed here

Is there anyone that can help me get this computer cleaned up?

 

The previous threads are located here

http://www.bleepingcomputer.com/forums/t/558715/i-think-im-infected-please-help/

and here

http://www.bleepingcomputer.com/forums/t/561419/still-infected-bowsers-hijacked-uninstall-programs-not-working-etc/

 

it all began 12/4/14 when when i received a popup about silverlight being out of dates

 i clicked update and then all these weird adware started installing

something called nap.do and a few othersal

so when I try to uninstall the snap.do it says it cant locate the file to do it

Im on windows vista

 

that was the 1st thread http://www.bleepingcomputer.com/forums/t/558715/i-think-im-infected-please-help/
they tried and then couldnt fix it and made me post a second thread at

http://www.bleepingcomputer.com/forums/t/561419/still-infected-bowsers-hijacked-uninstall-programs-not-working-etc/
they tried a few things but seems the computer is still not 'clean'

 

Can Anyone here help?

thanks



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#2 Queen-Evie

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Posted 19 January 2015 - 02:27 PM

sweb replied today in his/her Malware Removal Logs topic.

Nasdaq responded and advised the running of Combofix and posting the log.

Help will continue to be given in the Malware Removal Logs topic here
http://www.bleepingcomputer.com/forums/t/561419/still-infected-bowsers-hijacked-uninstall-programs-not-working-etc/

To avoid confusion this topic is closed.




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