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Uninstalled avast and it messed up my computer.


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10 replies to this topic

#1 CaptainBoj

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Posted 19 January 2015 - 01:00 AM

Hello

 

I just uninstalled avast and straight after, my sound went all low quality. Some sounds are distorted and some sounds are very low quality. It wont let me enable or disable any playback or recording devices.

 

I tried restarting, but then I was getting blue screens.

 

After I fixed the blue screens, my sound was still the same.

 

I tried running malwarebytes and ccleaner and tdsskiller but nothing works.

 

I also tried restoring to a previous restore point but the restore point was corrupted.

 

I've also tried updating the sound drivers but they're all up to date.

 

Any help would be appreciated.

 

Thank you for looking. 


Edited by hamluis, 19 January 2015 - 10:41 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 InadequateInfirmity

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Posted 19 January 2015 - 01:09 AM

I suggest that you do a system restore from the recovery console. I know you say you did a system restore already but it works more often from the recovery console than from normal mode. I have been able to run from RC when I was not able in normal mode.
If you are using Vista or Windows 7 enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  • Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html


    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:

    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt


    Select System Restore go to the earliest point possible.

Edited by InadequateInfirmity, 19 January 2015 - 01:12 AM.


#3 CaptainBoj

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Posted 19 January 2015 - 10:41 AM

Okay I tried your method and it didn't work.

 

Now whenever I try to get into safe mode it blue screens and whenever I try to start it normally it says BAD_SYSTEM_CONFIG_INFO



#4 InadequateInfirmity

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Posted 19 January 2015 - 11:32 AM

Ok, I am gonna request your thread be moved to the Malware Spyware Removal forum, they have tools that can be used to help. :)



#5 InadequateInfirmity

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Posted 19 January 2015 - 11:59 AM

Never mind the thread got moved to the wrong area. Post here and request that you get a Fixlist for FRST.

http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/



#6 boopme

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Posted 19 January 2015 - 01:12 PM

Do this now please..

Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 InadequateInfirmity

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Posted 19 January 2015 - 01:25 PM

There is no way to do the preperation guide the computer will not boot. :)


Edited by InadequateInfirmity, 19 January 2015 - 01:36 PM.


#8 Queen-Evie

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Posted 19 January 2015 - 02:19 PM

never mind. replied in wrong topic

Edited by Queen-Evie, 19 January 2015 - 02:21 PM.


#9 boopme

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Posted 19 January 2015 - 04:29 PM

Then it is better to start a new topic in http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

tell them you cannot boot and operating System and they will advise you of the next step.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 CaptainBoj

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Posted 20 January 2015 - 03:18 PM

Nevermind, everything I tried didn't work so I assumed it was completely done for so I just reinstalled my OS.

 

Needed a new start anyway.

 

Thanks for all your help. 



#11 InadequateInfirmity

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Posted 20 January 2015 - 03:57 PM

Thanks for letting us know.

 

Here are a couple of items that you might want to install.

 

 

 

Download System Ninja To remove junk files from your machine. Get the portable version, it must be ran from inside the folder.

TooWiz Smart Defrag Obviously to defrag.

Qualys BrowserCheck To update plugins.

Safe Browsing Tool Web of trust to keep away from shady sites.

Unchecky  To avoid bundled software.

Adblock Plus  To browse the web ad free.

Malwarebytes Anti-Exploit To block Zero day attacks.

Malwarebytes | StartUpLITE To disable un-needed start ups.






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