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#1 pops1

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Posted 18 January 2015 - 07:59 PM

I have a popup that shows up when i close just one e-mail program.  It is axp.zedo.com in its address bar.  I have been told that it doesn't install any thing on my computer but it is very aggrivating having to deal with it.  Does anyone have any suggestions?

Edited by Queen-Evie, 18 January 2015 - 10:19 PM.
moved from Windows 7 to Am I Infected


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#2 buddy215

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Posted 19 January 2015 - 07:54 AM

Block ad / tracking cookies also known as Third Party Cookies from installing on your computer. Once they are blocked you will need to remove the existing ones.

Disable third-party cookies in IE, Firefox, and Google Chrome | How To - CNET

 

Remove existing ad cookies, temporary files, clean caches, logs, etc using CCleaner. Use default settings. Pay close attention while installing and UNcheck any offers of toolbars...especially Google.

No need to use the Registry Cleaning Tool....risky. After installing simply open and click on the Run Cleaner button on the bottom right of the opening page.

CCleaner - PC Optimization and Cleaning - Free Download

 

Install the Adblock Plus add-on for Firefox. This add-on will block all legit servers from installing ads in Firefox.

Adblock Plus :: Add-ons for Firefox

 

Run a scan using the two programs below to find and remove adware and malware.

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE MBAM LOG FOR REVIEW.

 

  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

If the ads are still appearing after doing the above, then please state what email provider you are seeing the ads in.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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