Hello folks. I'm hoping someone can help me out of this dilemma. Recently I was trying to create a backup of my hard drive which is running Windows Vista Ultimate on an AMD duo pentium. I installed the software Macruim Reflect to do this. However part way through the backup the software ran into an error and got stuck. I shut down the computer and when I came back I was unable to boot back into the system. I kept getting an error message from windows telling me that pssnap.sys was missing or corrupt. I cannot boot into safe mode either. I attempted to have Windows Vista do a repair but it failed unfortunately. I tried the Windows Vista automated startup repair application but it failed. I also tried to go through the command prompt and use bootrec but that did nothing either. I tried to find a copy of pssnap.sys online but no source for this file exist. I even tried finding help through Macrium's web page but help is only available to registered (paid) users. I took the drive out and ran different tests on it on another computer but all tests show the drive is fine and free of viruses. I can also access all the drive material saved on it this way. I just can't get the system to boot due to that corrupted file. I really do not want to reinstall everything all over again, so I am hoping someone can help me out with this. Thanks in advance!
Edited by pensiveone, 18 January 2015 - 07:43 PM.