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Need help please: Consistently losing internet while playing Wizard101

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#1 bigsal


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Posted 18 January 2015 - 02:56 PM

Hello and thank you for any help you might be able to provide.

Here's the basic story. My roommate plays a lot of Wizard101 and he consistenly gets booted off the internet (Comcast Xfinity) and he sometimes gets a DNS error when he tries to log back onto the internet.  He uses desktop computer and is connected to the Comcast modem via a USB wifi adapter.  He also runs Windows7.  His computer is in the next room, maybe 25 feet from the modem.  The problem seems to go away (at least temporarily) after I unplug the modem for a minute and it reboots itself.

  The weird thing is I never have these issues.  (Comcast account is in my name if that matters)  I'm not a game but on the weekends my son comes over and plays on XboxLive and never gets kicked off either.  My laptop that I use is a newer ASUS touchscreen that runs Windows8. 

  I'd appreciate any help on the matter. Any ideas on what to do? Is it is desktop? (overclocking playing the game?) Is there a problem like this associated with Wizard101? Is it Comcast? (I've contacted them and they say since it's only one user it's most likely a hardware problem associated with his computer).

Thank you very much.

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#2 Queen-Evie


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Posted 19 January 2015 - 04:07 PM

also posted here where discussion of this issue will be done http://www.bleepingcomputer.com/forums/t/563725/consistently-lose-internet-comcast-playing-wizard101/

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