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computer has at least crypto. ,want to resent computer


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#1 pure1952

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Posted 17 January 2015 - 03:53 PM

My computer has at least Crypto. Nothing important on file. I don't have Window 7 Product key. Can someone help? Would like to reset computer.
I bought this computer refurbished on newegg so I have know boot disk.

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#2 quietman7

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Posted 18 January 2015 - 07:42 PM


What type of crypto ransomware are you dealing with? Does it look like this or this, or something else?

If the ransomware does not look like either of those in the above links...reading through the following information may assist with identifying the crypto malware infection you are dealing with.Once you have identified which particular ransomware you are dealing with, we can direct you to the appropriate discussion topic for further assistance.
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