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Reinstalling XP and upgrading my computer


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6 replies to this topic

#1 Geogbuff

Geogbuff

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Posted 17 January 2015 - 01:30 PM

Hello, I would like to reinstall Windows on my computer. I have XP and I want to upgrade to Vista, 7 or 8 but I have to put that off until I can purchase a new OS. In the meantime, I would like to get help with reinstalling XP because my PC has become slow over the years (since 2006) to log on and open up some of my applications. Also, several viruses and malware have came and left some damage to my system after I got rid of them (the folks at Bleeping Computer have guided me with getting rid off them so I have to thank them for their professional help).
So, my questions are
1. How can I reinstall Windows XP and
2. What information do I need to provide to determine if my PC is able to get an OS upgrade?

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#2 hamluis

hamluis

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Posted 17 January 2015 - 03:22 PM

Does the system boot into Windows right now?

 

If so...please do the following.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Geogbuff

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Posted 28 June 2015 - 02:05 PM

Sorry I took so long. I was away at school for the last several months. Hope you can still help me.

 

Geogbuff

______________________________________________________________________

MiniToolBox by Farbar  Version: 22-06-2015
Ran by Tre (administrator) on 28-06-2015 at 14:36:53
Running from "C:\Documents and Settings\Tre\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: GT5062E Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/28/2015 02:35:05 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (06/28/2015 11:46:29 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  Please check to see that the Event Service
and Volume Shadow Copy Service are operating properly.
 
Error: (06/23/2015 00:19:41 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (06/23/2015 00:02:36 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x8007041d.
 
Error: (06/23/2015 00:01:31 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  Please check to see that the Event Service
and Volume Shadow Copy Service are operating properly.
 
Error: (06/22/2015 10:47:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  Please check to see that the Event Service
and Volume Shadow Copy Service are operating properly.
 
Error: (06/22/2015 10:46:26 AM) (Source: Application Error) (User: )
Description: Faulting application lxcgserv.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Error in creating result PEAP-TLV in response to received PEAP-TLV (lxcgserv.exe!ld!)
 
Error: (06/21/2015 07:22:50 PM) (Source: Application Error) (User: )
Description: Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [!ws!]
 
Error: (04/19/2015 11:18:03 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  Please check to see that the Event Service
and Volume Shadow Copy Service are operating properly.
 
Error: (04/01/2015 09:02:09 PM) (Source: Application Error) (User: )
Description: Faulting application lxcgserv.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Error in creating result PEAP-TLV in response to received PEAP-TLV (lxcgserv.exe!ld!)
 
 
System errors:
=============
Error: (06/28/2015 11:51:02 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {209500FC-6B45-4693-8871-6296C4843751} did not register with DCOM within the required timeout.
 
Error: (06/28/2015 11:48:37 AM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: 
%%5
 
Error: (06/28/2015 11:47:25 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%1053
 
Error: (06/28/2015 11:47:25 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.
 
Error: (06/28/2015 11:47:24 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1053" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}
 
Error: (06/28/2015 11:45:13 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Boot Delay Start Service service hung on starting.
 
Error: (06/28/2015 11:43:39 AM) (Source: Service Control Manager) (User: )
Description: The IHA_MessageCenter service failed to start due to the following error: 
%%1053
 
Error: (06/28/2015 11:43:39 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the IHA_MessageCenter service to connect.
 
Error: (06/23/2015 01:14:08 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {209500FC-6B45-4693-8871-6296C4843751} did not register with DCOM within the required timeout.
 
Error: (06/23/2015 00:04:54 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {209500FC-6B45-4693-8871-6296C4843751} did not register with DCOM within the required timeout.
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
Adobe AIR (HKLM\...\{FE23D063-934D-4829-A0D8-00634CE79B4A}) (Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM\...\Adobe Shockwave Player) (Version: 12.0.9.149 - Adobe Systems, Inc.)
Apple Application Support (HKLM\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{235EBB33-3DA1-46DF-AADE-9955123409CB}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Cake Mania 3 (HKLM\...\{2F45E3D3-8487-459B-ADB6-CB839B50266E}) (Version: 3.6.1.4 - Sandlot) Hidden
CCScore (HKLM\...\{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}) (Version: 7.00.0000.0001 - EASTMAN KODAK Company) Hidden
Coby Media Manager (HKLM\...\{6EC0BE33-4BDF-419B-AFC3-40E06BCEA536}) (Version: 1.0.2623 - Coby)
DVD Solution (HKLM\...\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version:  - )
Encyclopaedia Britannica CD Installer (HKLM\...\Encyclopaedia Britannica CD Installer) (Version: 2006.0.0.0 - Encyclopaedia Britannica, Inc.)
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
ESSBrwr (HKLM\...\{643EAE81-920C-4931-9F0B-4B343B225CA6}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (HKLM\...\{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (HKLM\...\{42938595-0D83-404D-9F73-F8177FDD531A}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (HKLM\...\{91517631-A9F3-4B7C-B482-43E0068FD55A}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (HKLM\...\{8E92D746-CD9F-4B90-9668-42B74C14F765}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPCD (HKLM\...\{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}) (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (HKLM\...\{FCDB1C92-03C6-4C76-8625-371224256091}) (Version: 6.03.0001.0004 - EASTMAN KODAK Company) Hidden
ESSTOOLS (HKLM\...\{8A502E38-29C9-49FA-BCFA-D727CA062589}) (Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
essvatgt (HKLM\...\{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
ffdshow [rev 2527] [2008-12-19] (HKLM\...\ffdshow_is1) (Version: 1.0 - )
fflink (HKLM\...\{608D2A3C-6889-4C11-9B54-A42F45ACBFDB}) (Version: 6.02.1001.0001 - EASTMAN KODAK Company) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Haali Media Splitter (HKLM\...\HaaliMkx) (Version:  - )
Hoyle Casino 2006 (remove only) (HKLM\...\HCS10DL) (Version:  - )
Hoyle Friday Night Poker (HKLM\...\{A17FD8C6-1AC2-46E7-AD0A-70C602C3504D}) (Version: 2.0.0.0 - Encore, Inc.)
Hoyle Kids Games 2 (HKLM\...\{6E2061C5-D96D-4358-9657-CDC4A5C8F191}) (Version: 1.0.0.0 - Encore, Inc.)
IHA_MessageCenter (HKLM\...\{834265C4-CDF4-44D3-BD24-31531617EFB8}) (Version: 1.8.70 - Verizon)
InterActual Player (HKLM\...\InterActual Player) (Version:  - )
iTunes (HKLM\...\{5D928931-D1D2-4A93-A82D-BF60D0E7CFA5}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java 8 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.25.18 - Oracle Corporation) Hidden
JavaFX 2.1.1 (HKLM\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Kodak EasyShare software (HKLM\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
Lexmark 2300 Series (HKLM\...\Lexmark 2300 Series) (Version:  - )
Lexmark Fax Solutions (HKLM\...\Lexmark Fax Solutions) (Version:  - Lexmark International, Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Online Backup (HKLM\...\{0C3EC6A8-28A1-AE6D-A6F7-5011C36DB1DB}) (Version: 1.16.6.1 - McAfee, Inc.) Hidden
McAfee Online Backup (HKLM\...\{27C467F8-F8EF-4f68-BD72-D63632B2096C}) (Version:  - McAfee, Inc.) Hidden
McAfee SiteAdvisor (HKLM\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.156 - McAfee, Inc.)
McAfee Total Protection (HKLM\...\MSC) (Version: 12.8.992 - McAfee, Inc.)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Digital Image Starter Edition 2006 (HKLM\...\PictureItSuiteTrial_v11) (Version: 11.0.0422 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional 2007 Trial (HKLM\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{50A0893D-47D8-48E0-A7E8-44BCD7E4422E}) (Version: 9.00.2047.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.2047.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{C0D2F614-5CE5-4DCB-8678-E5C9AF7044F8}) (Version: 9.00.2047.00 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
MostFun.com Games - Cake Mania 3 (remove only) (HKLM\...\MostFun.com Games - Cake Mania 3) (Version: 3.6.1.4 - )
Move Networks Media Player for Internet Explorer (HKCU\...\Move Networks Player - IE) (Version:  - )
Move Networks Player for Internet Explorer (HKLM\...\Move Networks Player_is1) (Version:  - Move Networks)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 6 Service Pack 2 (KB954459) (HKLM\...\{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}) (Version: 6.20.1099.0 - Microsoft Corporation)
Napster (HKLM\...\{BBBCAE4B-B416-4182-A6F2-438180894A81}) (Version: 3.0.3.7 - Napster)
Napster Burn Engine (HKLM\...\{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}) (Version: 2.5.0000 - Roxio) Hidden
netbrdg (HKLM\...\{4537EA4B-F603-4181-89FB-2953FC695AB1}) (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
OfotoXMI (HKLM\...\{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}) (Version: 7.02.0000.0001 - EASTMAN KODAK Company) Hidden
PerfectDisk Live (HKLM\...\{318EA6FA-B534-4C9D-945D-DCE9C14AC947}) (Version: 7.00.047 - RAXCO)
Power2Go 4.0 (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - CyberLink Corporation)
PreVisor Simulation Player 2.0e Update (HKLM\...\{78006003-D0E7-4031-A89B-C9833B59E6D0}) (Version: 1.00.0000 - )
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RealDownloader (HKLM\...\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}) (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 2.02 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Software Suite Gateway (HKLM\...\{15377C3E-9655-400F-B441-E69F0A6BEAFE}) (Version: 1.00.0000 - Gateway)
Revo Uninstaller 1.93 (HKLM\...\Revo Uninstaller) (Version: 1.93 - VS Revo Group)
SFR (HKLM\...\{DB02F716-6275-42E9-B8D2-83BA2BF5100B}) (Version: 7.01.0000.0003 - Eastman Kodak Company) Hidden
SHASTA (HKLM\...\{605A4E39-613C-4A12-B56F-DEFBE6757237}) (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Shopop (HKLM\...\{84A3EF68-78BA-4D9B-80B3-0B9F70FC3CA9}) (Version: 11.119.68.19926 - My Pop Shop Ltd.)
SimCity 4 Deluxe (HKLM\...\{A7A34FC9-DF24-4A36-00AD-D4EFE94CC116}) (Version:  - )
skin0001 (HKLM\...\{5316DFC9-CE99-4458-9AB3-E8726EDE0210}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (HKLM\...\{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}) (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1) (Version:  - )
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
staticcr (HKLM\...\{8943CE61-53BD-475E-90E1-A580869E98A2}) (Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Apprentice 2 - Los Angeles (HKLM\...\{1639269F-FE6D-184C-1667-CF60D929A147}) (Version: 3.3.9.11 - Yahoo) Hidden
The Apprentice 2 - Los Angeles (remove only) (HKLM\...\The Apprentice 2 - Los Angeles) (Version: 3.3.9.11 - )
The Sims™ 2 Double Deluxe (HKLM\...\{2D37F6AE-D201-4580-B91A-6BF9BB93ED2D}) (Version:  - Electronic Arts)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Windows Internet Explorer 8 (KB973874) (HKLM\...\KB973874-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976749) (HKLM\...\KB976749-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB980182) (HKLM\...\KB980182-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Vivitar Experience Image Manager (HKLM\...\Vivitar Experience Image Manager) (Version:  - )
VPRINTOL (HKLM\...\{999D43F4-9709-4887-9B1A-83EBB15A8370}) (Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Web CEO 6.5 (HKLM\...\WebCEO55_is1) (Version: 6.5 - Web CEO Ltd.)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Backup Utility (HKLM\...\{76EFFC7C-17A6-479D-9E47-8E658C1695AE}) (Version: 5.1 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WIRELESS (HKLM\...\{F9593CFB-D836-49BC-BFF1-0E669A411D9F}) (Version: 7.02.0000.0001 - EASTMAN KODAK Company) Hidden
YTD Toolbar v8.7 (HKLM\...\{A91FB65F-4C84-4693-8FE1-71FE9D3169D9}) (Version: 8.7 - Spigot, Inc.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 1918.48 MB
Available physical RAM: 977.28 MB
Total Pagefile: 3810.42 MB
Available Pagefile: 3031 MB
Total Virtual: 2047.88 MB
Available Virtual: 1981.17 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:181.91 GB) (Free:54.28 GB) NTFS
2 Drive d: () (Fixed) (Total:4.39 GB) (Free:2.72 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\TRENT
 
Administrator            ASPNET                   Guest                    
HelpAssistant            Owner                    SUPPORT_388945a0         
Tre                      
 
 
**** End of log ****
_________________________________________________________________________
 


#4 hamluis

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Posted 28 June 2015 - 04:50 PM

O/S upgrade...well, there are circumstances that make such unlikely, depending on what O/S you have targeted as the final product.

 

What Does It Mean?

 

XP Support Has Ended

 

Vista Support Chart

 

Windows 7 Support Chart

 

Reading the above will give you clearer focus, IMO.

 

Louis

 

As for reinstalling XP...do you have any media that will allow such?  Is this a desktop or a laptop?  Who is the system manufacturer?


Edited by hamluis, 28 June 2015 - 04:57 PM.


#5 Geogbuff

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Posted 11 July 2015 - 10:55 AM

I had a CD that would have allowed me to reinstall, but I seem to have lost it after moving between several homes. It is a desktop and Gateway is the manufacturer.



#6 JohnC_21

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Posted 11 July 2015 - 12:20 PM

2 Drive d: () (Fixed) (Total:4.39 GB) (Free:2.72 GB) FAT32

 

I think this is your factory reset partition. Backup any important info and then do a factory reset. I am not sure why key you press at boot to get to the recovery manager. Is there anything under Program Files concerning Gateway Recovery? Look for something called Gateway Recovery Management. Edit: If you do not see that then tap F11 at boot.

 

You need to backup all your personal data including Browser Bookmarks and email if you use an email client.


Edited by JohnC_21, 11 July 2015 - 12:38 PM.


#7 brainout

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Posted 13 July 2015 - 05:20 AM

Also look on your Start Menu Programs (or anywhere in Start Menu) for 'Gateway' and see if there's an option for 'Recovery' or 'Factory Reset'.  I know my Acers have that option in the Start Menu, as well as the boot option JohnC mentioned.  They have some special thing they do which you start in Windows, as well.  I just don't own a Gateway, or I could be more specific.


Edited by brainout, 13 July 2015 - 05:25 AM.

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