I do hope you can help me with this issue with Windows 7 Home Premium, which has recently had spyware/malware/PUPS removed from it successfully.
Afterwards, I found that although I could receive updates for Norton 360 and other programs, I could not use the browser as Chrome had a tick in the box for using "proxy server" - and there was no option to remove this annoying tick.
After some research, I found a suggestion that - if I launched in Safe Mode - I should be able to remove this tick. I did this and have since been using the browser fine for accessing any website I wish.
However, I then realised that the Windows Update service was off - although the list of updates suggested it had been working. When I changed it to my usual setting of "Download, let me choose when to install", it appeared fine. But still no Windows Updates were coming through.
At this point, I checked the "Services" window in Control Panel and saw that it was set to Automatic (Delayed Start), but it was not showing as running. When I attempted to re-start it I got an error message about being unable to.
Since then, after some further research, I realised that the Background Intelligent File Transfer service should be running for Windows Update, but it wasn't. When I turn it on, it starts ok.
However, as soon as I try to start Windows Update, I've noticed that the BIFT service stops.
The computer is working perfectly in every other respect - except my inability to start the Windows Update service. Can you help me get it running again?