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SSL Certificate Invalid


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#1 skarrz

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Posted 17 January 2015 - 07:25 AM

Hi I have recently updated to Windows 8.1 Pro, prior to upgrading everything was working well with my desktop. Now I have an issue that I was directed to this website for, in that all my browsers are showing ERR_CERT_INVALID and a number of programs are not working at all, they seem to just crash and close themselves. All my game launchers, mainly the Blizzard launcher shows an invalid certificate error, as well as all https websites. 

 

I have checked the time + date and the battery on my mother board. Some help would be appreciated as it is incredibly frustrating. I can still run some programs like games.

 

Additional Information

 

- Have scanned my computer with Stinger, vulnerability full scan, sfc /scannow, window's defender. I saw someone else had this same problem on this forum so running what they were suggested to run in Malwarebytes and Junk Removal Tool

- Time, date and timezone are up to date

- All browsers say that the certificate is bad and there are no options to advance and ignore the warning

- Other games besides blizzard, such as games on steam come up with errors that when I look them up are connection errors

- Blizzard launcher says " Whoops hmm, something went wrong with a security certificate. Please try restarting the Battle.net app, if that doesnt help you should contact your network administratir. Sorry about that ! 

 

 

Please note I upgraded to windows 8.1 through the microsoft store.

 

Thank you so much,

 

Skarrz 


Edited by skarrz, 17 January 2015 - 07:26 AM.


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#2 iangcarroll

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Posted 17 January 2015 - 07:34 AM

Does Firefox give you this error? If it does, please copy the validation error in Chrome by clicking on the red padlock and then Connection. 

 

For why I asked about Firefox: Its root store operates independently of Windows. 


Edited by iangcarroll, 17 January 2015 - 07:40 AM.

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#3 skarrz

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Posted 17 January 2015 - 07:43 AM

Sorry mate I don't have Firefox.. In fact I tried to install it for this very purpose and it said "Download interrupted?" 

 

To me the time and date is correct, I have it set to automatically sync with time.windows.com.

 

The red padlock under Connection says : The identity of this website has not been verified, server's certificate is invalid" Then if I delve further it says " The integrity of the certificate cannot be guarenteed."

 

Apologies this is a bit over my head, let me know if there's anything else I can contribute at the moment

 

Skarrz



#4 iangcarroll

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Posted 17 January 2015 - 07:49 AM

No problem. Please open the Start Menu or press Windows Key + S and type the following: "certmgr.msc". Choose the toolbox option. Navigate to Trusted Root Certification Authorities => Certificates. Could you give examples of what you see? You should see GoDaddy, Entrust, VeriSign, etc.


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#5 skarrz

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Posted 17 January 2015 - 08:06 AM

Addtrust External CA Root

Baltimore Cybertrust Root

Certum CA

Class 3 Primary Certification Authority

Class 3 Primary Certification Authority

Class 3 Primary Certification Authority

COMODO RSA Certification Authority

Copyright 1997 Microsoft Corp.

DigiCert Assured ID Root CA

DigiCert Global Root CA

DigiCert High Assurance EV Root CA

Entrust.net Certification Authority (2048)

Equifax Secure Certificate Authority

GeoTrust Global CA

GlobalSign Root CA

Go Daddy Class 2 Certification Authority 

Go Daddy Root Certificate Authority - G2

GTE Cybertrust Global Root

http://www.valicert.com

localhost

Microsoft Authenticode™ Root Authority

Microsoft Root Authority

Microsoft Root Authority 2010

Microsoft Root Authority 2011

NO LIABLITY ACCEPTED © 97 VeriSign, Inc.

SecureTrust CA

Thawte Premium Server CA

Thawte Premium Server CA

thawte Premium Root CA

Thawte Timestamping CA

UTN - DATACorp SGC

UTN- USERFirst-Object

VeriSign Class 3 Public Primary Certification Authority - G3

VeriSign Class 3 Public Primary Certification Authority - G5


#6 iangcarroll

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Posted 17 January 2015 - 08:18 AM

Slightly concerning. Please try the following:

  • Go to https://ian.sh
  • When presented with the certificate error, go to the padlock, then connection => certificate info => details. Scroll down to the "thumbprint" item. Paste the value here.

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#7 skarrz

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Posted 17 January 2015 - 08:25 AM

Thumbprint alg = sha1

‎Thumbprint = a5 43 bb 04 42 53 9e 77 93 c0 81 5d a4 d3 e4 3c b9 db 63 ef



#8 iangcarroll

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Posted 17 January 2015 - 08:47 AM

Good news: your connection isn't being maliciously intercepted.

Bad news: I don't know what could be causing the error. It can't be a chain gone wrong as it's happened with numerous sites. Windows 8.1 has SHA2 support. I'll try to dig something up about this, but someone else will probably have solved it first.


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#9 skarrz

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Posted 17 January 2015 - 08:52 AM

Thank you for your help at least, good to know it's not malicious! Still need a solution though, someone help please


Edited by skarrz, 17 January 2015 - 10:56 AM.


#10 skarrz

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Posted 17 January 2015 - 09:41 PM

Another solution for someone else with this problem was to Disable parts of a kapersky scanner, makes me feel like that could be the issue but ion not really have any programs like that

#11 boopme

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Posted 25 January 2015 - 07:26 PM

I believe you are having a Certification issue. You are receiving scrambled (encrypted) data that Chrome cannot handle. I believe it is not Malware.
Start a new topic in Web Browsing and some one will reply. I'd move this over but it has too many replies and people will think you have help.
Use the same title,include this link back to here.
http://www.bleepingcomputer.com/forums/t/563495/ssl-certificate-invalid/%C2%A0
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