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I want to check If my Computer is safe,and if its clear


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#1 Miker2808

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Posted 17 January 2015 - 06:17 AM

My Operation system Windows 7 Home Premium SP 1 (Legal/purchased)

 

I'm interested to know if everything is ok with my computer, because i am a bit worried about my computer, its not new and not strong, and i changed anti-virus. i want to know if its better.

My previous anti-virus was Avast and Super Anti-Spyware.

Now i changed to Malware Fighter from iobit and Advanced System Care 8

With avast and super anti-spyware i scanned my PC atleast once a week, and always no threats found, with Advanced System Care 8 i found already 13 threats, and with Malware Fighter found 3 threats

my PC still saying its not anti-virus, and i want to know if it is,

 

Shotly i want you to give me the softwares to scan my PC and then send the log's so you can prove my PC is clean or infected.

 

Thanks



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#2 InadequateInfirmity

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Posted 17 January 2015 - 11:46 AM

I would suggest removing Malware Fighter from iobit and Advanced System Care 8 and replacing them with a real antivirus like  360 Total Security

 

Step 1: Minitoolbox.
 
Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 
Step 2: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

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Hit Ok.

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Hit next make sure to leave all items checked, for removal.

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The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select all items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt

[/*]

Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document

 
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post all requested logs.



#3 iangcarroll

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Posted 17 January 2015 - 12:01 PM

Please uninstall iobit and advanced system care and reinstall Avast. Unless you're willing to pay for an AV, Avast is your best option.

I can't say I agree about running adware removal tools when he hasn't seen any ads (and running MBAR and not both/or MBAM) .

Edited by iangcarroll, 17 January 2015 - 12:05 PM.

Ian Carroll https://ian.sh • Certly Inc
 
Member of the Bleeping Computer A.I.I. early response team!


#4 InadequateInfirmity

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Posted 17 January 2015 - 12:29 PM


I can't say I agree about running adware removal tools when he hasn't seen any ads (and running MBAR and not both/or MBAM)

 

.

 

I am making sure that there is nothing lurking on the machine, if these tools have not ever been ran by the op, there is a very good chance that they will find something.






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