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Can add HP6500 wireless printer

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2 replies to this topic

#1 Cynthia Moore

Cynthia Moore

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Posted 17 January 2015 - 05:01 AM

We are staying with family for the week. They have an HP 6500 wireless printer that they are able to print to. For some reason, I cannot seem to add it as a printer to my XP laptop.


I printed the network configuration page. In the General Information section, it says that the URL is In the 802.11 Wireless section, it says that the IP Address is The subnet mask is The default gateway is


So I start the Add Printer applet.

  • I select "A network printer or a printer attached to another computer".
  • Next
  • I select "Connect to a printer on the Internet or on a home or office network.
  • I fill in the URL (above).
  • Next
  • I get an error message saying "Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server".

I tried it with and without the http://.


What am I doing wrong?


I wasn't sure whether to post this here or in the hardware section.

Running Win 10 & Office 365.

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#2 hamluis



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Posted 17 January 2015 - 09:30 AM

Worth a look, http://answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/windows-cannot-connect-to-the-printer-either-the/95468211-5bf1-4777-8278-74c472e8bf45 .



#3 Chris Cosgrove

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Posted 17 January 2015 - 07:25 PM

If Louis' suggestion doesn't work for you, have you got the drivers for this printer installed on your computer ?  If you haven't, you should be able to download them from the HP web-site. It would be a good idea to download the quick install guide if there is one at the same time. Printers are notoriously fussy about the install sequence !


Chris Cosgrove

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