Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Drive C Damaged


  • Please log in to reply
8 replies to this topic

#1 BBW Baby Girl

BBW Baby Girl

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Location:Rural Retreat, Virginia
  • Local time:12:14 AM

Posted 22 June 2006 - 05:51 PM

I was scanning with my avg free edition and it said that it couldn't read partition table(mbr), boot sector for disk c, kernel32.dll, wsock32.dll, user32.dll, or shell32.dll. What is wrong with my laptop?

I have tried replacing the dll files with newer versions of the files. I am not a expert in computers and so I really do not know what to do.

Before drive c became damaged avg had popped up and said I had a trojan virus in my system which was called "web.exe" I deleted it and not to long after this drive c became damaged. I am unaware of all that could be wrong with my laptop because I bought it off ebay about a month or so ago.

I am using windows 98 SE. Can someone please help me? Are there any free programs that will fix my system for completely free? Or if I could fix it myself manually, can you please tell me how?

The laptop is a Toshiba Satellite 110CS, I don't know if that'll help you help me or not.

Edited by BBW Baby Girl, 22 June 2006 - 07:56 PM.


BC AdBot (Login to Remove)

 


#2 BBW Baby Girl

BBW Baby Girl
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Location:Rural Retreat, Virginia
  • Local time:12:14 AM

Posted 23 June 2006 - 09:38 AM

web.exe was one of those files that was easily deleted by just clicking the delete button. But it obviously left it's tracks in my laptop. I wasn't aware that it would do this. I'm stuck and trying to figure out what to do. I can't afford to buy another pc or laptop. BTW, This laptop only has a floppy disk drive.

#3 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:05:14 AM

Posted 23 June 2006 - 09:53 AM

Hello,
The virus you had may still have some files left on your computer.

Please try one of the following..
1) Please download Ewido anti-spyware 4; it is a 30 day trial version of the program.
  • Install ewido security suite
  • Ewido will automatically run at the end.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the top row of the main screen click update.
    • Then click on "Start Update".
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the top will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates
Don't run it yet.

Reboot into SAFE MODE
By pressing the F8 key right when Windows starts, usually right after you hear your computer
beep when you reboot it (some versions of windows will display 'Starting Windows' with a grey progress bar)
you will be brought to a menu where you can choose to boot into safe mode.

Open Ewido anti-malware
Click on the scanner button in the top row.
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom left of the screen and click the "Save Scan Report" button.
  • Click on "Save Report As".
  • Save the report to your desktop
Close Ewido

Please reboot back to normal mode and the ewido log you previously save to your desktop.
Once you have done this, follow the Preparation Guide Before Posting A HijackThis Log, before posting your log, along with the Ewido log in new topic in our HijackThis Logs and Analysis Forum.

2) Have you tried a System Restore to either the time before you were infected, or before you had removed this virus? If not, you could try that..

Hope this helps, and I wish you good luck in the removal of this nasty virus.
Thanks,
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#4 BBW Baby Girl

BBW Baby Girl
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Location:Rural Retreat, Virginia
  • Local time:12:14 AM

Posted 23 June 2006 - 10:02 AM

Rookie, I can't d/l that program. It is for Windows 2000 and XP. I am using Windows 98 SE. So I doubt it would work.

#5 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:05:14 AM

Posted 23 June 2006 - 10:06 AM

Ah ok, sorry- I didn't notice that :thumbsup:
Also, in that case, a System Restore is ruled out.
Please try the HijackThis Log instead..
Thanks,
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#6 BBW Baby Girl

BBW Baby Girl
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Location:Rural Retreat, Virginia
  • Local time:12:14 AM

Posted 23 June 2006 - 10:13 AM

((hugs)) It's okay Rookie. :thumbsup:

Umm okay I will try to do a hijackthis log. But how do I get Hijackthis and is it free?

#7 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:05:14 AM

Posted 23 June 2006 - 10:16 AM

Hi again,
If you follow the link to the HijackThis Preparation Guide (about 3 posts ago), don't bother about running any of the other scans- they probably won't work on your OS. But, towards the end, there should be a link to download HijackThis, and then instructions on how to run it.
And of course, it is completely free.. :thumbsup:
Thanks,
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#8 BBW Baby Girl

BBW Baby Girl
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Location:Rural Retreat, Virginia
  • Local time:12:14 AM

Posted 23 June 2006 - 10:53 AM

Thank You Rookie! *hugs & kisses*

#9 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:05:14 AM

Posted 23 June 2006 - 10:59 AM

Hehe, you're welcome BBW Baby Girl!
I wish you the best of luck in sorting out your computer. :thumbsup:
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users