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DPC Watchdog violation


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4 replies to this topic

#1 mgm99t

mgm99t

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Posted 16 January 2015 - 04:48 PM

My apologies if I post this in the wrong area. My wife has been coming across the BSOD stating: Your PC ran into a problem that it couldn't handle and needs to restart. You can search the error online:DPC Watchdog violation. It will restart in 5 seconds.  

 

I have never seen this while I've been on the computer. Unfortunately, it shuts down the computer for her and she loses school work.

 

The computer is HP Pavillion 23 all in one and runs with 8.1. She's unsure of how long this has been occurring from. It seems to be happening once sometimes or twice each day. I frequently use CC cleaner, malwarebytes and adaware. Please let me know what other info you may need to resolve this issue.

 

Many Thanks,

 

Long time subscriber, Mark



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#2 YeahBleeping

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Posted 16 January 2015 - 05:57 PM

Hello ~ Have you installed any new hardware or new software recently?

 

Please follow the instructions below so we can get a further idea of what the problem could be.

 

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

~Yeah



#3 mgm99t

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Posted 16 January 2015 - 07:55 PM

Thanks for the quick response Yeah! I have done what was asked. No new hardware has been installed and the most recent software installed to my knowledge was photoshop cs5.

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by nsalt_000 (administrator) on 16-01-2015 at 19:48:20
Running from "C:\Users\nsalt_000\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/16/2015 02:36:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: OPBHOBrokerDsktop.exe, version: 8.0.0.57, time stamp: 0x525c1d2d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1438
Faulting application start time: 0xOPBHOBrokerDsktop.exe0
Faulting application path: OPBHOBrokerDsktop.exe1
Faulting module path: OPBHOBrokerDsktop.exe2
Report Id: OPBHOBrokerDsktop.exe3
Faulting package full name: OPBHOBrokerDsktop.exe4
Faulting package-relative application ID: OPBHOBrokerDsktop.exe5

Error: (01/16/2015 00:51:43 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (01/16/2015 00:51:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.

Error: (01/16/2015 00:51:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.

Error: (01/16/2015 00:51:35 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/16/2015 00:51:35 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (01/16/2015 00:48:36 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (01/16/2015 00:48:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.

Error: (01/16/2015 00:48:15 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (01/16/2015 00:47:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.

System errors:
=============
Error: (01/16/2015 06:30:15 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{2754CD4D-74EC-45E9-BC79-7A82BFEBD0EA} because another computer on the network has the same name.  The server could not start.

Error: (01/16/2015 05:19:11 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 2 time(s).

Error: (01/16/2015 04:21:01 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/16/2015 10:28:32 AM) (Source: BugCheck) (User: )
Description: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0x0000000000000000)C:\windows\MEMORY.DMP011615-30703-01

Error: (01/16/2015 10:28:26 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:12:28 AM on ‎2015-‎01-‎16 was unexpected.

Error: (01/15/2015 08:19:55 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 4 time(s).

Error: (01/15/2015 03:43:15 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 3 time(s).

Error: (01/15/2015 02:55:05 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 2 time(s).

Error: (01/15/2015 08:11:38 AM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/14/2015 07:56:22 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 3 time(s).

Microsoft Office Sessions:
=========================
Error: (01/16/2015 02:36:27 PM) (Source: Application Error)(User: )
Description: OPBHOBrokerDsktop.exe8.0.0.57525c1d2dunknown0.0.0.000000000c00000050000000000000000143801d031a14a65c660C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exeunknownf61e61ea-9db6-11e4-82a1-9cd21e2abf16

Error: (01/16/2015 00:51:43 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (01/16/2015 00:51:42 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\Program Files\CCleaner\CCleaner.exe

Error: (01/16/2015 00:51:37 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe

Error: (01/16/2015 00:51:35 PM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"C:\Windows\Installer\{6FCD4D5A-20B9-4D79-ABA5-4E7048944025}\recordingmanager.exe

Error: (01/16/2015 00:51:35 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1

Error: (01/16/2015 00:48:36 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (01/16/2015 00:48:19 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\Program Files\CCleaner\CCleaner.exe

Error: (01/16/2015 00:48:15 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8

Error: (01/16/2015 00:47:15 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe

 

=========================== Installed Programs ============================
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Ad-Aware Antivirus (HKLM\...\{A5C0392D-46A7-4CB3-800B-5794909453BD}_AdAwareUpdater) (Version: 11.5.202.7299 - Lavasoft)
AdAwareInstaller (Version: 11.5.202.7299 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.5.202.7299 - Lavasoft) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
AMD Catalyst Control Center (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{EE691BD9-2B2C-6BFB-6389-ABAF5AD2A4A1}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden
Any Video Converter 5.6.6 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0910.2221.38361 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0910.2222.38361 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Connect (HKLM-x32\...\Connect) (Version: 1.4.13206.0 - Cisco Consumer Products LLC)
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6805 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.5.6805 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3103 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.5.3103 - CyberLink Corp.) Hidden
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.3.4608 - CyberLink Corp.)
Cyberlink PhotoDirector (x32 Version: 3.0.3.4608 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3215 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.5.3215 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.5.3215 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.5.3215 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3212 - CyberLink Corp.)
CyberLink PowerDVD 12 (x32 Version: 12.0.2.3212 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3511 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 5.0.2.3511 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
Dragon NaturallySpeaking 12 (HKLM-x32\...\{D5D422B9-6976-4E98-8DDF-9632CB515D7E}) (Version: 12.00.100 - Nuance Communications Inc.)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
Galerie de photos (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.99 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HL-2230 (HKLM-x32\...\{E2A97415-BD97-4867-B906-05E39E9EE51F}) (Version: 1.0.6.0 - Brother Industries, Ltd.)
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
HP Connected Music (Meridian - player) (HKCU\...\HPConnectedMusic) (Version: 1.1 (build 128) hp - Meridian Audio Ltd)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{06600E94-1C34-40E2-AB09-D30AECF78172}) (Version: 1.1.0.0 - Hewlett-Packard)
HP PC Hardware Diagnostics UEFI (x32 Version: 5.6.2.0 - Hewlett-Packard) Hidden
HP Postscript Converter (Version: 4.5.12202 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7045.4591 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard)
HP SimplePass (Version: 8.00.57 - Hewlett-Packard) Hidden
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
Inst5675 (Version: 8.00.57 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.57 - Softex Inc.) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mediatek Bluetooth Stack (HKLM-x32\...\{B39E1237-AB91-4DAE-BB8A-F7EF19C7BA2A}) (Version: 11.0.743.0 - Mediatek)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)
Microsoft Office on Demand Browser Add-ons (HKCU\...\Microsoft Office on Demand Browser Add-ons) (Version:  - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.1.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
Nikon Message Center 2 (HKLM-x32\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.1.0 - Nikon)
Nikon Movie Editor (HKLM-x32\...\{5CAD3393-EEC0-44CE-9F93-BCAA365B77FB}) (Version: 2.9.2 - Nikon)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Picture Control Utility x64 (HKLM\...\{11953C65-BB4E-4CA4-B0F0-2600A4B20040}) (Version: 1.5.1 - Nikon)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.34.0 - Mediatek)
RealDownloader (x32 Version: 17.0.15.4 - RealNetworks, Inc.) Hidden
RealDownloader (x32 Version: 17.0.15.7 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.15 - RealNetworks)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29068 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7084 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Manager (x32 Version: 5.5.0.7015 - CyberLink Corp.) Hidden
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Trinklit Supreme (x32 Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
Video Downloader (x32 Version: 1.0.0 - RealNetworks) Hidden
ViewNX 2 (HKLM\...\{635BE602-BB9C-4C59-8CC5-93F9366E8A21}) (Version: 2.9.2 - Nikon)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App for HP (x32 Version: 4.0.11.14 - WildTangent) Hidden
Windows Live (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 7368 MB
Available physical RAM: 5377.11 MB
Total Pagefile: 14792 MB
Available Pagefile: 12135.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.96 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:1845.47 GB) (Free:1713.49 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:16.06 GB) (Free:1.95 GB) NTFS
4 Drive g: (NIKON D5000) (Removable) (Total:7.39 GB) (Free:1.46 GB) FAT32

========================= Users: ========================================

User accounts for \\NATASHA

Administrator            Guest                    Mark                    
Natasha                  nsalt_000               

**** End of log ****

 

AND BELOW IS SPECCY SNAPSHOT

 

http://speccy.piriform.com/results/t0C1wZr4Phs6QYyQs2Lw6Ql

 

Thanks again



#4 YeahBleeping

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Posted 16 January 2015 - 09:08 PM

Well .. lets try something easy first try turning off fast startup.

 

http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html



#5 mgm99t

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Posted 17 January 2015 - 12:13 AM

OK. Fast startup was already turned off.






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