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Some applications suddenly running very slow or not at all.


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#1 dlite13

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Posted 16 January 2015 - 01:23 AM

Operating System: Windows 8

 

Problem:

Chrome took 15 minutes to open then operated normally. Once closed it took 15 minutes to open again. Ran Malwarebytes anti-maleware + Spybot S&D + windows Defender. Nothing came up. Tried to reinstall the browser and it would not allow me to download chrome using any method I could think of. Tried to open windows firewall settings the window took 23 minutes to open. I can run most programs like MS Office Suite, League of Legends and other Browsers relatively fine.

 

Also one more addition Spybot S&D no longer runs.

 

Any Suggestions?


Edited by dlite13, 16 January 2015 - 01:24 AM.


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#2 RolandJS

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Posted 16 January 2015 - 02:09 PM

Maybe try Rootkit scans? Also, another tech here suggested trying BitDefender.

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#3 boopme

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Posted 16 January 2015 - 09:27 PM

To add

Please download Rkill by Grinler and save it to your desktop.
  • Link 1
  • Link 2
    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista, right-click on it and Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
>>>>

Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Double click on downloaded file. OK self extracting prompt.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • MBAR will start. Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"

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