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Random Words Becoming Links to Ads in Chrome on Mac OS X Yosemite


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5 replies to this topic

#1 skywhitz

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Posted 15 January 2015 - 02:19 PM

For the past few weeks, I've been noticing that on just about any website, random words or phrases will be capitalized, bolded, and underlined. When I hover over them, small boxes with advertisements pop up. Sometimes when I click on a link on a page it'll open another page with an advertisement.  I ran Sophos Anti-Virus and nothing came up. I have a Mac and I Ad-block on google chrome has been enabled since day one so I didn't really think anything like this could happen and now I'm kinda freaking out.

 

I attached a photo with an example of what it looks like.

 

Please let me know what to do to fix this!

 

Skylar

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#2 Machiavelli

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Posted 15 January 2015 - 03:11 PM

Hey my friend. :)

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

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#3 skywhitz

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Posted 15 January 2015 - 05:57 PM

Is there a MAC version of this?!



#4 Machiavelli

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Posted 16 January 2015 - 07:55 AM

You have Mac? I'm sorry I can't help you with Mac then. :(

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#5 Machiavelli

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Posted 18 January 2015 - 09:13 AM

Another Helper will come to you soon. He can help you more with Mac than I can. :)

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#6 random/random

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Posted 18 January 2015 - 11:03 AM

Hi skywhitz

 

Apologies for the initial confusion. I'll be helping you from now on.

 

I suspect your problems are being caused by a rogue Google Chrome extension

 

First, open up Google Chrome and click on the menu button (three horizontal lines, close to the top right of your screen)

Then click on Settings

Now click on the Extensions link in the menu on the left hand side

This will bring up a list of extensions. Look through the list for any you don't recognize, and delete any such extensions by clicking on the trash bin icon to the right of the extension.

 

If there are no such extensions, you will want to make a note of the extensions you have installed, because the next step will remove them, and you will need to reinstall them. If you find such an extension, and removing it fixes your problem, there is no need to perform the next step.

 

This step will do the following: This will reset your homepage, new tab page and search engine, disable your extensions, and unpin all tabs. It will also clear other temporary and cached data, such as cookies, content and site data.

 

If any of the above items are important to you, make a note of them or back them up before proceeding.

 

If the previous step failed to find any rogue extensions, you will want to reset Google Chrome.

Open the settings menu again

Scroll down to the bottom of the page

Click on Show advanced settings...

Scroll to the bottom of the expanded page

Click on Reset settings

Untick the box Help make Google Chrome better by reporting the current settings

Click Reset

Wait for the process to finisih, and then close and reopen Google Chrome

 

Does this fix the problem? If this doesn't fix the problem, is it also a problem when using other browsers (e.g. Safari)?

 






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