Hello, I already have my important docs and files saved to external storage devices, so I am trying to reset my laptop to factory settings. The problem is, my F8 and F11 keys do NOT work. As in, they are no longer functional. I have several keys on my laptop that do not work due to several incidents over the years and unfrtunately, these two are part of that group. It is a Dell Inspiron E1705. I also do not hav the original discs that came with the laptop. Thanks in advance for your assistance!